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connectnow

connectnow

 Verified🏆 2026connectnow.com.auABN: 79097398662
connectnow
4.8

686 reviews

Positive vs Negative
93%7%
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686 reviews
5  Thomas Pham  · First time moving out, very anxious Sandy? made it very easy for me, very informative. Pointed me in the best direction for options
5  Katherine  · She was a very helpful agent. I found them polite, friendly and thorough
5  Tony Lewis  · Great experience, very easy in making my life in renting stress free
5  Joseph Madrill  · first experience with connect now but happy with the outcome.
5  Elaine Byron  · Very helpful and great customer service helped with everything I needed
5  Peter  · Most helpful, friendly and prompt services. The best… Thank you Team.

Reviews with attachments

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Karin Williams
Karin Williams
   Verified

I got a phone call and an email, I answered questions next in I am connected with no stress.

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Shelley Gold
Shelley Gold NSW
   Fair Incentive  Verified

Honestly, quick, easy and painless! Not ever have I experienced such efficient service. Thankyou connectnow your lifesavers

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Basil Leo
Basil Leo
   Verified

Easy to set up utilities for your new home – Easy to get connected, Great service. friendly staff Overall great service.

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Greg
Greg
 

Pushy service. No follow up or follow through – Not happy at all. Connect now were very pushy over the phone when offering their services and would not take no for an answer. Even when I said I can just do it myself. I reluctantly said yes because they assured me that it would be quick, 30 minutes later and 100 questions...The worst part is they didn't do the disconnection to the old property… Read more

and I was still being billed for water and gas that someone else was using. Poor. I recommend you do all the moves yourself.

Latest follow-ups

Colin Quarrell
Colin Quarrell VIC
   Verified

excellent service and expert knowledge. was able to answer questions.

 Follow-up  · it did not take long. There was an extensive phone call which was very aesy and the technician was very knowledgeable and thorough. Electricity was connected

Joe
Joe
   Verified

Efficient seamless service with excellent customer service. Will save you a lot of time. Highly recommended.

 Follow-up  · Electricity connection was set up after only 1 phone call with Connectnow.

Positive reviews

Paul k M.
Paul k M. VIC
   Verified

Was given service for precisely meeting the needs I wanted. I highly recommend connecting now as they listen to the desires of the customers than what they want for you.

Olivia
Olivia NSW
   Verified

I had a great experience with the ConnectNow staff. He was incredibly easy to deal with, professional, and patient throughout the entire process. All my questions were answered clearly. I really appreciated his excellent customer services.

Bren
Bren VIC 6 posts
   Verified

Easy process to arrange connection of internet, gas, electricity and water at my new address (though I did cancel the internet application, as I received a better offer from my current provider when I called to disconnect their service at my old address). The service was friendly and knowledgeable. Recommended!

Negative reviews

Livia F.
Livia F.
 

Will never trust in this again. Absolutely terrible. Waist of time. Can't even describe how disappointed with this service. Totally scam. They call you take your details and after that don't do anything. You think your service will be on and nothing. I am having to pay a energy bill for other person because this people told me it was all connect and good but nothing.

connectnow
connectnow    

Hi Livia, We’re sorry to hear you were disappointed… Read more

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uasujfgiqawe9
 

May work if you are lazy enough... Going to the service provider's website is much easier than answering dozens of questions over the phone. They even managed to trigger a credit check before I agreed to their proposed connection, somehow. And their offers are not competitive at all.

Robert Guy
Robert Guy NSW 2 posts
   Verified

Problem I found given i am applying for multiple rental properties the address information or what real estate was not being provided so i could not complete until I am being advised what property am i approving the connection.

Find out how connectnow compares to other Utility Connection Services

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Recent reviews

Nalennit S.
Nalennit S.
 

Got a call from an employee named Mary to help me connect my utilities, genuinely great customer service, it felt as though she was actually interested in conversing with me and figuring things out with me. Somebody give her a promotion.

Nadine d.
Nadine d.
 

They texted and called me back twice. I’m very busy at work so it was great that they continued to chase me. Was able to connect utilities whilst I drove home from work. Very convenient Show reply

Fiona L Ackland
Fiona L Ackland
   Verified

Just so easy and fast. Saved me all the running around for my new place. Staff were friendly and professional and talked me through all options available and arranged the lot! Fully recommend!!

Lisa Collins
Lisa Collins VIC 3 posts
   Verified

When I recently secured a rental property, the agents put my details to Connect now- I received an sms and call and was able to organise connection of power, gas and internet all.in one call, very helpful free service!!!

Sammy Komen
Sammy Komen WA
   Verified

It was easy and quick. I only had to take a 5 minsute phone call, and all my utilities were setup ready for my move in. I'll definitely be using this service again- highly recommended.

Parish Kelly Harmer
Parish Kelly Harmer NSW
   Verified

I spoke with a lady who was amazingggg!!!! I don’t necessarily remember her name but she was the most helpful, answered all my questions and reassured me how everything would work! I really do wish I remembered the lady’s name, but I do hope she reads this and is reminded and is aware she is an amazing person!

Ashleigh Rhodes
Ashleigh Rhodes
 

Shona Sommer has been an incredible support to our team at Barry Plant Bundoora through her work with Connect Now. She is fantastic to deal with—always approachable, professional, and genuinely invested in our success. Shona makes a real effort to regularly visit the office, build strong relationships with the team, and keep everyone engaged. Her… Read more

energy and encouragement provide great motivation for us to stay focused and hit our targets. We truly value her ongoing support and the positive impact she has on our office.

Nicole
Nicole VIC
 

Shona is amazing, nothing is ever too much. Her follow up and contact is the best I've seen, friendly but not pushy and always ready to help. I get calls all the time from other companies but would never even consider switching no matter what any one offers. No one could beat Shona's enthusiasm, kindness and service.

Sara McCann
Sara McCann
   Verified

Moving was made so easy with Connect now. They provided a fantastic service. Very friendly staff and nothing was a problem for them. Would highly recommend them to guide you through your new property or rental as they did it with ease and efficiency.

Find out how connectnow compares to other Utility Connection Services

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Philip
Philip NSW 2 posts
   Fair Incentive  Verified

Simon from Connectnow was very helpful in explaining in detail the service they provide saving me time and frustration having to call round all my services . Connectnow did all that for me It’s a relief when your stressed out with moving

Annemarie Bird
Annemarie Bird VIC
   Verified

I’m extremely happy with my service today, I was assisted by a gentleman named Robert who just took all the stress of moving house so much easier. I’ve already told my son about this service and he too will be using it.

Kai L
Kai L VIC
   Verified

Fast, super friendly staff and utilities + internet is done. Highly recommend.

Eleni Voudouris
Eleni Voudouris NSW
   Verified

Very quick and easy process, very helpful team would highly recommend!

Michaela A
Michaela A
 

Isaiah was extremely helpful and made organising my electricity for my move quick and stress-free. He was friendly, clear and efficient, and explained everything really well. The whole process was smooth and easy thanks to him. Highly recommend Connect Now and Isaiah’s service!

Marcelo Alvaran
Marcelo Alvaran NSW 2 posts
   Verified

Very good and clear communication. Easy to understand and user friendly.

Peter Finlayson
Peter Finlayson
   Verified

Extremely efficient service. Not my usual experience when managing business. Andrew was calm and very helpful. Nothing was a problem. Its a pleasure to have this experience as this is not the normal, however, expected service. Well done Peter

Sonia V.
Sonia V. SA
   Verified

Alex was very helpful, polite and knowledgeable. Thankyou for the free Netflix

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