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connectnow
4.3 from 132 reviews

Reviews

Review distribution

5 star
99
4 star
12
3 star
0
2 star
0
1 star
21

Rajith M.

Rajith M.Greater Melbourne (Inner), VIC

  • Verified customer

Same day electricity Connection

published

The service provided for an Same day electricity connection was excellent. I am very happy with the service they provided me. And when I had a small hiccup, the issue was resolved in no time at all.

Transparency

Review collected in partnership with connectnow


  • Verified customer

Excellent for new tenants.

published

Gets tenant connected to utilities with confidence. Takes the pressure off property managers. Great service. Good communication. Staff are very good to deal with. Any changes are made efficiently by staff.

Review collected in partnership with connectnow


Ratpack73

Ratpack73Sydney, NSW

  • 2 reviews
  • Verified customer

Excellent service

published

From the word go , Connect now, gave me excellent service. from set up to end.
Nice to talk to people who know their job and understand people.
Great Work and Thank you.

Transparency

Review collected in partnership with connectnow

  • Verified customer

Perfect

published

10/10 from me, great customer service, it was so convenient and quick, great idea for a business to make life easier for people who are moving house, thank you so much

Transparency

Review collected in partnership with connectnow


Nayyar K.

Nayyar K.Sydney, NSW

Dodgy consultant

published

Connectnow has only agl and energy australia on panel. They can not provide the best and cheapest. Even with AGL connectnow signed me up with higher rates. Later I compared online and found that I could get way cheaper provider. Even with AGL tgere was better option but connectnow set me up at higher rates to probably get more commission from AGL

Transparency

  • Verified customer

Makes moving just that little bit easier

published

Connect now offers a service that assists with ticking must do items off your to do list when moving house. That make connection of utilities much easier. In my job it helps to be able to offer this service to tenants

Transparency

Review collected in partnership with connectnow


  • Verified customer

A great experience

published

This use of this company to arrange what ever you need when moving into a property is such a useful idea. I did not have the worry of finding a company or a great plan it was done by connect now.

Review collected in partnership with connectnow


  • Verified customer

Makes life easier, prompt

published

Our tenants have found this system super easy and offers them peace of mind that it will be sorted so they can focus on moving. Great customer service and it's great to be able to ring and talk to someone and know that they will do their part.

Review collected in partnership with connectnow


  • Verified customer

Making life easier!!

published

My tenants have found this system great and its take the issues of them from making calls and following things up whilst they attend to the move. We will continue to suggest the system to all our tenants.

Review collected in partnership with connectnow

  • Verified customer

Great customer service.

published

Very friendly staff. Very professional and to the point. The phone call was pleasant and the lady knew exactly what she was talking about. Fantastic to see customer service like this.

Review collected in partnership with connectnow


Sally Johnson

Sally JohnsonSouth East Queensland, QLD

  • Verified customer

Excellent Customer Service

published

I.contacted connect now about having the electricity and internet connected. The professional consultant asked a few questions over a space of a few minutes. I have both the services connected now within a few days. I would highly recommend them. A very satisfied customer.

Transparency

Review collected in partnership with connectnow


Gary Fulton

Gary FultonSydney, NSW

  • 2 reviews
  • Verified customer

Great Service

published

I would recommend this service as being fast efficient and hassle free. The connection was done on time and I was able to move in and have access to power on the same day

Transparency

Review collected in partnership with connectnow


  • Verified customer

Perfect

published

It couldn't have been any easier friendly service and everything was connected when i was told it would be i would not hesitate to use them again and recommend to anyone who is moving house

Transparency

Review collected in partnership with connectnow


Rudi Bortoluzzi

Rudi BortoluzziGreater Melbourne (Outer), VIC

  • Verified customer

Could not have hopped for a better service

published

Having to pack a three bedroom/two bathroom home single handed was a bit of an ordeal seeing that we had furniture and other items fro thee houses into one. I had to get rid of a lot of stuff, furniture went to a needy friend, clothing and kitchen stuff to charities. All this exercise took a lot of time to sort out and get rid off. Thankfully Connect now took the business of getting ready in the new premises without my having to do so. I thank you from the bottom of my heart!!!!

Transparency

Review collected in partnership with connectnow


  • Verified customer

Good to work with!

published

Easy service and always able to help when these an issue. Our Accounts Manager int he the CBD is amazing too and always response quickly and helps us with any queries.

Transparency

Review collected in partnership with connectnow

  • Verified customer

Great Service, Friendly and very helpful

published

easy to deal with, friendly and reliable, helps make moving the essential services an easy process and not a confusing difficult mess that some agencies seem to create when moving.

Review collected in partnership with connectnow


Heather Steen

Heather SteenNorth Queensland, QLD

  • Verified customer

excellent customer service

published

The gentleman I spoke with was very helpful and treated me as a person and listened. I would definitely recommend this service as I didn't have to do a thing to organize to get my amenities changed over.

Transparency

Review collected in partnership with connectnow


Vinny

VinnySydney, NSW

  • 2 reviews
  • 1 like

Worst service ever

published

I cannot believe such terrible service... Not only they did nothing to help on the connection, I basically had to change from my current provider (EnergyAustralia) to AGL, as they "recommend" this one and don't work with EA, as they did a very bad follow up... I ended up calling AGL over 10 times to get this sorted.
Don't use them!!!

Transparency
1 comment
connectnow
Dale C.connectnow

  • Verified customer

Exceeds Customer Service

published

I have been using connectnow for over 10 years in both Warrnambool and now Geelong. Although I have been contacted by many other providers, no one else compares with the level of services received by connect now. Customer care are their primary focus and drive.

Transparency
1 comment
connectnow
Dale C.connectnow

Hi Tamara, we're so happy to see this wonderful feedback. Thank you!

Review collected in partnership with connectnow


  • Verified customer

Great service!

published

Made moving apartments very easy with minimal stress! Very professional, helpful and couldn’t ask for anything less. Highly recommended and they will provide you with the service that’s needed. Thank you!

Transparency

Review collected in partnership with connectnow


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