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Coolaroo 4x4 Butterfly Gazebo

Coolaroo 4x4 Butterfly Gazebo

5.0 from 2 reviews

Reviews

5.0

2 reviews
5
(2)
4
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3
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2
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1
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    Mijan

    MijanPeel, WA

    • 6 reviews

    Best after sales service

    published

    I had a problem with my Gazebo,and although I was not entitled a replacement under warranty I was offered one when no receipt was available and no proof of purchase.Excellant service.

    JoJo

    JoJoWangaratta

    • 2 reviews
    • 4 likes

    Just fabulous

    published

    This is bolted to the decking and withstood the storms on Thursday 29/12/16. Will attach a chain drain to the low corners to direct rain water more directly. Because of the angles the air is circulated and no hot spots. Well and truly worth the $600 at Bunnings, 5 year UV warranty on the sail.

    Questions & Answers

    Tracy Grinsell

    Tracy Grinsellasked

    My canopy has had a tear in one of the corners and now has ripped across a bit more, I have only had it a couple of years, so bit disappointed, is there some fault in it as I have read the last two reviews had the same problem! Pasted below

    hi guys my can has has a tear in one of the top heigh corner can i just buy the canopy without buying the poles
    regards milena
    i have only had product for 12 months so will it be under warranty !!!

    1 answer
    Mijan
    Mijan
    2 years ago
    I had exact same problem,contact Gale Pacific on 1800331521. They were fantastic and although out of warranty they replaced canvas free of charge and very quickly.Could not have asked for better service.Apparantly they use a different method of fixing corners now,assuming you had turnbuckle fixing on the corners of yours as was used on older gazeebo.

    1 answer
    Mijan
    Mijan

    As I have said in my review, contact them as I did and had a replacement sent to me.Very helpful

    milena

    milenaasked

    hi guys my can has has a tear in one of the top heigh corner can i just buy the canopy without buying the poles
    regards milena
    i have only had product for 12 months so will it be under warranty !!!

    1 answer
    Mijan
    Mijan

    I had exact same problem,contact Gale Pacific on 1800331521. They were fantastic and although out of warranty they replaced canvas free of charge and very quickly.Could not have asked for better service.Apparantly they use a different method of fixing corners now,assuming you had turnbuckle fixing on the corners of yours as was used on older gazeebo.

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