Dell Studio XPS 13 / 16

Good – I purchased the Studio XPS 16 notebook a couple years ago and overall am quite pleased with it. Even now it is still one of the better looking notebooks around, with a great backlit keyboard and a fantastic LED widescreen strongly hinged to the base. Rating its performance is irrelevant now seeing as my model is 2 years old but it is still… Read more

excellent for mulit-tasking and watching movies. Gaming is average as the GPU is seriously outdated by now. Still, most games can be played.

Only issue I've had with it is heat issues which are common for this model and can lead to a crash if not well ventilated.

I've purchased a couple DELL notebooks over the years (and a number of large LCD screens) and would recommend them based on my personal experience with their products. Very attractive designExcellent LED screen and specs for the moneyOverall performance for multi-tasking and media Poor performance for high-end gaming Only 2 USB ports!Serious overheating issues

Terrible – Steer clear of DELL - great at taking your money, when there is a problem it is all to difficult for DELL's fragmented departments to deliver genuine care and promp service. I will never buy a Dell again I have since purchased a HP DV6 - better specs and better value, great write up and review in newspaper also Colour option ? Failed within… Read more

hours of use.

12 days to deliver

32 day to refund money

In total: 44 days no product & no money

unit motherboard failed during bios update

Dell would not comment/commit to keep my personnel info stuck on failed unit safe

Very poor customer service Waited 35 minutes on the phone and then had the run around from one department to another and the to another