4.0
1 review
Positive vs Negative
100%0%
jane VIC
The lid on this kettle pops open when it is close to boiling, so it continues to boil and would boil dry if your out of the room. Stronger springs are required to keep the lid down.
Follow-up · Since pushing the lid down with a bit of force for a couple of weeks it seems to have fixed the issue of the lid popping open, so now happy with it. The handle is easy to grip, the kettle does switch off automatically and it's not noisy..
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Thank you for sharing your feedback on the KBV2401. We're sorry to hear about the initial concern with the lid opening during boiling.
As a gentle safety reminder, please ensure the lid is securely closed before boiling, avoid leaving the kettle unattended while in use, and do not overfill the kettle. The water level should remain below the maximum fill line.
If you experience any further concerns, please don't hesitate to contact our Customer Care Team on 1800 126 659. We'll be happy to assist you.