Dewalt 18V XR Li-Ion Circular Saw DCS391N-XE

After sales service non-existent - no dust port included – Bought this little saw from Bunnings while during a promotion (battery and charger included at no cost) and it represented a cost effective purchase. I'm very aware of hazards associated with wood dust so researched the saw on the Dewalt Australia site and confirmed in the 'included items' section and accompanying photograph that a dust port was… Read more

included.

Unfortunately after purchase, and the purchase a better blade, I discovered that there was no dust port included.

I emailed Dewalt and they acknowledged the port should be included and undertook to make things right. Two weeks later I'd heard no more so wrote again and received no reply, so emailed again and was ignored. A third email was sent and again has gone unanswered.

It seems that they are now ignoring me and I dont think that I will have this problem resolved.

I wont be buying this brand again.