Digitech 1080p HD Set Top Box

This STB won't help Digitech's reputation – A while ago I stupidly managed to break the antenna connector of the back of my original Dick Smith set top box. I ended up buying a later model off Ebay supposedly unused - but wasn't and it stopped recording. Recently I ended up buying a Digitech 1080 HD box. The following are the problems I've found with it along with the 'back up service'. 1. I found the box appears to be picking up 60 cycles mains hum buzz. The circuitry in this box appears to be almost identical to the original Dick Smith box as the graphics for the menu appear to be the same. I found the DS to generally be very good but the Digitech box picks up this incredibly annoying buzz - I don't think I've heard this noise since we had a valve tv in the late 1950's. The distributors (Electus) suggested re scanning all channels which I did twice - the buzz is still there when a a 'still' is shown on the program and when using the 'UP' key to change stations. Ive checked all connections.

2. It appears the picture quality isn't as good as the amazing quality from the DS box. The picture quality from the DS box was startlingly good with my Sony Trinitron (CRT) tv. Currently the colour balance with the new box is 'iffy' and I've fiddled a lot with the tv settings to try to get it right.

3. The manual doesn't have arrows pointing to the unmarked keys on the remote control, so you have to guess. This is really poor. The distributor didn't help much when I emailed them and asked them to re write the remote diagram page.

4. Electus - who distribute Digitech - don't have a service division you can contact. Hard to believe. If you need back up service for an STB, try another brand. This box MAY work with your tv, but the reception I get in my area quality wise is generally very good.