Dometic RUC 8408X
VerifiedMPN: RUC8408X2 reviews
Would NOT recommend Dometic for caravan fridges. We had a fault with the compressor on our less-than-12-month-old Dometic RUC8404x , plus the freezer door panel trims broke and the whole panel fell off right in the middle of our family holiday, 2,700 km from ome. After getting it inspected by an authorised service agent, Dometic’s response was that it would take a week just for them to look at the claim, and another week to get a replacement fridge… if approved. Absolutely devastating. This holiday was something we’d spent years saving for, and this has put us so far behind. Extremely disappointed with both the product quality and the lack of support. Buyer beware. Would expect better from a $3000+ fridge and a brand that markets reliability and "off grid living"
Purchased in for $3,000.
Possibly the worst caravan fridge on the market – Keep well away from this fridge and Dometic as well. Our fridge is 5 years old and has never worked properly. So far we have spent well over $1,000 fixing it, but the failures keep coming. Failed controller boards, broken door shelves, broken shelf restraints, generally poor performance and high power consumption are just the start. Dometic's response to this? Generally total silence, but if you can wait the 3+ hours (one day I gave up after calling at 9:00am and not being answered by 4:00pm) to get through to the technical section, they will tell you that this model fridge has a number of known problems, and then quite happily sell you the replacement parts! Which have got the same problems...
It's going to the top as soon as I can get a replacement fridge.
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