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Drive My Car

Drive My Car

Car Renter, Car Owner (See All)
4.0 from 215 reviews · View Statistics
See the Best Car Rental Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

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Peter H.
Peter H.Outback, SA

Incompetent

published
  • Customer Service
  • Incentivised Review No
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Peter C.
Peter C.South East Queensland, QLD

First time was a bust

published

First ever time using this service. Licence verification was a pain, and had to do it twice. Having to submit images of my licences via email is not best practice for private data. Then rejected by owner, no explanation. 19 hours have gone by, then no more cars available at the airport, only "near" the airport. The rejection message said call but then it was "due to an expectedly high demand..."

  • Booking Process
  • Incentivised Review No
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Arthur C.
Arthur C.South East Queensland, QLD

Awesome, good value, good money, fast efficient communication

published

For the price and quality of the car, it is the best deals in Queensland. The procedures to ensure fairness and protection on both party are well documented by taking pictures and description of any existing imperfections, and also on the contract documents. The car is less than 8000km and very new, and the communication is very fast and efficient, making a very smooth process.

  • Value for Money
  • Transparency
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Paul
PaulFar North Queensland, QLD

Great Value

published

I used Drive my car for work purposes over 2 weeks and found the service excellent, Payments were easy, the car was everything that was expected and generally everything went with ease.

  • Value for Money
  • Transparency
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Dyan Merz T.
Dyan Merz T.South East Queensland, QLD

Both the car owner and the DriveMyCar representative are responsive

published

- Great communication with both the car owner and the DriveMyCar representative
- Great car to use (relative to price)
- Met my needs

Would recommend to those wanting to rent a car

  • Value for Money
  • Transparency
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Excellent Service good product supportive staff.

published

I rate Drive My Car as an excellent company. Good quality service excellent product and very receptive with all issues except I was overcharged for tolls
Bond and payments were easy and they were positive and friendly
The vehicles were excellent quality and I could rent for long term.
The vehicles met my needs all the time. The vehicle was always on the road and I never had any problems at any time! Great service!!! Except for being overcharged for tolls.

  • Value for Money
  • Transparency
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Reece -.
Reece -.Hunter Region, NSW
  • 4 reviews
  • 6 likes

Shows cars available when they aren't

published

What's the point of a car rental site that shows cars available for future dates, and when you contact the owner of the car, the cars are unavailable for those dates?
Don't waste your time.

  • Value for Money
  • Transparency
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EJO
EJOSydney, NSW

Excellent service and amazing team to work with

published

Outstanding customer service
Car given as car promised
Car met my needs very well
Open discussion with any problems and prompt reply for any concern
Team was very helpful when needed.
Exceptional service

  • Value for Money
  • Transparency
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Peter G
Peter GSydney, NSW

Great service, super convenient!!

published

Super easy service to deal with and the car was immaculate. Dealing with the owner made things very easy. I will use this service again and would recommend it to others

  • Value for Money
  • Transparency
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Excellent service

published

Helping me to get a rental car with easy process car was on excellent conditions and very clean I extend my rental in no time with email and everything organised smoothly and efficiently happy with their professional and prompt services and surely recommend for future service

  • Value for Money
  • Transparency
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Sam J
Sam JSydney, NSW
  • 7 reviews
  • 7 likes

Confused

published

Clean record, accident and credit file and still got rejected for an unknown reason. The employees couldn’t assist me or give me a reason. Pretty frustrating if you ask me

  • Value for Money
  • Transparency
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Michael J.
Michael J.Central West, NSW

If you are looking for a hire vehicle, try this place first!

published

Fantastic service! Prompt responses to my questions! And the vehicle exceeded my expectations! I will be highly recommended your service to all my family and friends.. so much easier, more efficient and ultimately cheaper than any hire car company I have dealt with.. thank you!

  • Value for Money
  • Transparency
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Anup K C
Anup K CSydney, NSW
  • 2 reviews

Charging for existing damage

published

Customer service team is very good. They have always been very helpfull. But I had a terrible service from the fleet manager who never responded to me and only listened to rental owner and made me pay for the damage that is listed before I rented it.

  • Vehicle Condition
  • Incentivised Review No
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Adnan
AdnanSydney, NSW
  • 2 reviews

Professional and Friendly Team.

published

Booked with this company many times last year. Quick, professional and friendly team. Vincent helped me a lot in all my requests. I Want to use their service once more.

  • Value for Money
  • Transparency
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Good service

published

Jasper is a good guy . And help me a lot about everything i need to know.
And price is quite reasonable.
Everything you need to know is just sent then a email.

  • Value for Money
  • Transparency
  • Customer Service
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The reviewer stated that an incentive was offered for this review

Questions & Answers

David M.
David M.asked
Drive My Car

How does picking up the car work? On other apps they use lock boxes? Because what happens if you want to return when the owners are out?

No answers
James
Jamesasked
Drive My Car

car rental from 23/12/21 to 7/01/22, small car preferred.

1 answer
Drive My Car
Richard D.Drive My CarSend a private message
James
Jamesasked
Drive My Car

looking for rental from 23/12/21 to 7/01/22 ,small car in Brisbane.

No answers
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