Drive My Car

Drive My Car

 Verified
4.0

217 reviews · Statistics

PositivevsNegative
76% · 16451 · 24%

Received Booked Vehicle
  • Yes (74)
  • No, I received a worse vehicle (5)
  • No, I received a better vehicle (7)
Value for Money
4.5 (99)
Transparency
4.4 (90)
Customer Service
4.5 (103)
Booking Process
4.4 (95)
Vehicle Condition
4.7 (89)
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Reviews

Drive My Car217 reviews
Tom
Tom2 posts
  Car Renter

Rented a vehicle from this app twice, poor service

The first time renting a vehicle for a day, the gas tank was emptied and the light was on before I started to drive. GREAT.

The second time to rent a vehicle again, the owner cancelled my book at the last minute. And customer service replied me nothing I can do about it, can even leave a review for the owner. VERY HELPFUL.

David H.
David H.
  Verified Car Renter
David S.
David S.10 posts
  Car Renter
Ryan
Ryan
  Car Renter
Value for Money
Transparency
Customer Service
Peter H.
Peter H.SAOutback, SA
  Car Renter
Peter C.
Peter C.QLDSouth East Queensland, QLD
  Car Renter

First time was a bust

First ever time using this service. Licence verification was a pain, and had to do it twice. Having to submit images of my licences via email is not best practice for private data. Then rejected by owner, no explanation. 19 hours have gone by, then no more cars available at the airport, only "near" the airport. The rejection message said call but then it was "due to an expectedly high demand..."
Arthur C.
Arthur C.QLDSouth East Queensland, QLD
  Car Renter

Awesome, good value, good money, fast efficient communication

For the price and quality of the car, it is the best deals in Queensland. The procedures to ensure fairness and protection on both party are well documented by taking pictures and description of any existing imperfections, and also on the contract documents. The car is less than 8000km and very new, and the communication is very fast and efficient, making a very smooth process. Show details
Paul
PaulQLDFar North Queensland, QLD
  Car Renter

Great Value

I used Drive my car for work purposes over 2 weeks and found the service excellent, Payments were easy, the car was everything that was expected and generally everything went with ease. Show details
Dyan Merz T.
Dyan Merz T.QLDSouth East Queensland, QLD2 posts
  Car Renter

Both the car owner and the DriveMyCar representative are responsive

- Great communication with both the car owner and the DriveMyCar representative
- Great car to use (relative to price)
- Met my needs

Would recommend to those wanting to rent a car

John H
John H
  Car Renter

Excellent Service good product supportive staff

I rate Drive My Car as an excellent company. Good quality service excellent product and very receptive with all issues except I was overcharged for tolls
Bond and payments were easy and they were positive and friendly
The vehicles were excellent quality and I could rent for long term.
The vehicles met my needs all the time. The vehicle was always on the road and I never had any problems at any time! Great service!!! Except for being overcharged for tolls. Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Reece -.
Reece -.NSWHunter Region, NSW5 posts
  Car Renter

Shows cars available when they aren't

What's the point of a car rental site that shows cars available for future dates, and when you contact the owner of the car, the cars are unavailable for those dates?
Don't waste your time. Show details
Vehicle Condition
EJO
EJONSWSydney, NSW
  Car Renter

Excellent service and amazing team to work with

Outstanding customer service
Car given as car promised
Car met my needs very well
Open discussion with any problems and prompt reply for any concern
Team was very helpful when needed.
Exceptional service  Show details
Peter G
Peter GNSWSydney, NSW
  Car Renter

Great service, super convenient!!

Super easy service to deal with and the car was immaculate. Dealing with the owner made things very easy. I will use this service again and would recommend it to others  Show details
Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
atef f.
atef f.3 posts
  Car Renter

Excellent service

Helping me to get a rental car with easy process car was on excellent conditions and very clean I extend my rental in no time with email and everything organised smoothly and efficiently happy with their professional and prompt services and surely recommend for future service
Michael J.
Michael J.NSWCentral West, NSW
  Car Renter

If you are looking for a hire vehicle, try this place first!

Fantastic service! Prompt responses to my questions! And the vehicle exceeded my expectations! I will be highly recommended your service to all my family and friends.. so much easier, more efficient and ultimately cheaper than any hire car company I have dealt with.. thank you! Show details

Questions & Answers

Hugo C.
Hugo C. · Drive My Car

Weekly deals

David M.
David M. · Drive My Car

How does picking up the car work? On other apps they use lock boxes? Because what happens if you want to return when the owners are out?

James
James · Drive My Car

car rental from 23/12/21 to 7/01/22, small car preferred.

Drive My Car
Drive My Car   DM   
See all Drive My Car questions

Details

Visit official website

Contact info for Drive My Car

Mon9:00 am - 11:00 pm
Tue9:00 am - 11:00 pm
Wed9:00 am - 11:00 pm
Thu9:00 am - 11:00 pm
Fri9:00 am - 11:00 pm
Sat9:00 am - 6:00 pm
Sun9:00 am - 6:00 pm
  • ACN: 075505494

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