Drive My Car

I applied for a rental car on July 11 2022; I emailed through my drivers license and passport as requested and completed the online booking form (attaching again my drivers license and passport). After two weeks of no response I emailed to ask if the car was available; the response was an email requesting my drivers license and passport again, which I sent, again. After another week I was emailed asking for a secondary email address, I provided my SA government work email address. On Aug 2 (less then one week before I needed the car) I received...

First ever time using this service. Licence verification was a pain, and had to do it twice. Having to submit images of my licences via email is not best practice for private data. Then rejected by owner, no explanation. 19 hours have gone by, then no more cars available at the airport, only "near" the airport. The rejection message said call but then it was "due to an expectedly high demand..."

For the price and quality of the car, it is the best deals in Queensland. The procedures to ensure fairness and protection on both party are well documented by taking pictures and description of any existing imperfections, and also on the contract documents. The car is less than 8000km and very new, and the communication is very fast and efficient, making a very smooth process.

I used Drive my car for work purposes over 2 weeks and found the service excellent, Payments were easy, the car was everything that was expected and generally everything went with ease.

- Great communication with both the car owner and the DriveMyCar representative
- Great car to use (relative to price)
- Met my needs

Would recommend to those wanting to rent a car

I rate Drive My Car as an excellent company. Good quality service excellent product and very receptive with all issues except I was overcharged for tolls
Bond and payments were easy and they were positive and friendly
The vehicles were excellent quality and I could rent for long term.
The vehicles met my needs all the time. The vehicle was always on the road and I never had any problems at any time! Great service!!! Except for being overcharged for tolls.

What's the point of a car rental site that shows cars available for future dates, and when you contact the owner of the car, the cars are unavailable for those dates?
Don't waste your time.

Outstanding customer service
Car given as car promised
Car met my needs very well
Open discussion with any problems and prompt reply for any concern
Team was very helpful when needed.
Exceptional service

Super easy service to deal with and the car was immaculate. Dealing with the owner made things very easy. I will use this service again and would recommend it to others

Helping me to get a rental car with easy process car was on excellent conditions and very clean I extend my rental in no time with email and everything organised smoothly and efficiently happy with their professional and prompt services and surely recommend for future service

Clean record, accident and credit file and still got rejected for an unknown reason. The employees couldn’t assist me or give me a reason. Pretty frustrating if you ask me

Fantastic service! Prompt responses to my questions! And the vehicle exceeded my expectations! I will be highly recommended your service to all my family and friends.. so much easier, more efficient and ultimately cheaper than any hire car company I have dealt with.. thank you!

Customer service team is very good. They have always been very helpfull. But I had a terrible service from the fleet manager who never responded to me and only listened to rental owner and made me pay for the damage that is listed before I rented it.

Booked with this company many times last year. Quick, professional and friendly team. Vincent helped me a lot in all my requests. I Want to use their service once more.

Jasper is a good guy . And help me a lot about everything i need to know.
And price is quite reasonable.
Everything you need to know is just sent then a email.