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Drive My Car
3.9 from 144 reviews

Reviews

Review distribution

5 star
99
4 star
6
3 star
2
2 star
3
1 star
34

Rachel

RachelGreater Melbourne (Inner), VIC

Fantastic and Professional!!!

published

Customer service of Drive My Car was fantastic. I booked my car in a short notice and received bond quickly. Also really appreciate for the team who helped for the insurance claim which was very professional!! Will recommend my friends to Drive My Car!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

Great communication and very accommodating service! Thank you :)

published

The team @ Drive My Car were very helpful and accommodating with my needs for a short term rental. In particular, Vincent - did a great job of organising all the relevant information and was very prompt in his communication. I had no issues with the car and the pick up/hand over was quick and easy. Bond was returned without any issues, too. Thanks guys and I will definitely be coming to you for my future car rental needs!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Tucson
Received Booked Vehicle Yes
See all answers
  • Verified customer

Great service!

published

We were trying to find a Jeep for rental in Perth but couldn’t find one in the typical car rental company. Booking was seamless and reliable. Staff liaising was very responsive and helpful. Owner was very flexible too.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeJeep Wrangler
Received Booked Vehicle Yes
See all answers
Sezar

SezarGreater Melbourne (Inner), VIC

Fantastic service easy to work with, I recommend it to others.

published

I'm happy with drivemycar, Great costumer service I hired the car for 3 months and
I got my bond back on time.
I used the vehicle for Uber it was reliable.

Value for Money
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Vehicle Condition
Vehicle TypeKia Cerato
See all answers

F Shah

F ShahGreater Melbourne (Outer), VIC

  • 4 reviews

awesome service.

published

i always comes back to them. they are cheap fantastic and reliable. i am so used to hiring from them at competitive prices i don't think so i can go back to normal car hire services. I think it is the future of car sharing services.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

Friendly, Efficient, affordable. It works

published

All aspects of the transactions required to register with Drive My Car as a user, then hire a vehicle were managed without any issues. It was seamless and straightforward as well as personal. The vehicle was in great condition, very affordable priced and our contact with the owner was always pleasant and friendly.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeToyota Corolla
Received Booked Vehicle Yes
See all answers

Great Value!! Cheapest rental i've used in Australia

published

Rented a car for 5 days. Total cost, including full insurance cover, was under $300.

Fantastic value for money, would highly recommend for anyone not wanting to break the bank on car rental!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Tucson
Received Booked Vehicle Yes
See all answers

SAMUEL L.

SAMUEL L.Sydney, NSW

Excellent Follow up Customer Services!!!

published

Excellent customer service team and especially highly recommended Stephen Healy with the professional follow up service for the past six months. Bonds and payments are easy handling. price compare other competitor are more reasonable. I had received the car as I expected in good conditions. Recently return Australia for good with family, so need a car urgently for transportation private use as well as part time for Uber. Drive My Car do save my life. Thanks Stephen again!!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

The reviewer stated that an incentive was offered for this review

Ahmed F.

Ahmed F.Greater Melbourne (Inner), VIC

It was great exprience

published

I had best customer service, quick and professional, all the transactio was handled perfect. I had recieved the car I have booked. The car i rented I was using it for my work, and it was one of the best car.

Value for Money
Transparency
Customer Service
Vehicle Condition
Received Booked Vehicle Yes
See all answers
Ace K.

Ace K.Greater Melbourne (Inner), VIC

Great company and extremely reliable.

published

Great support team, very reliable company to book a car to drive rideshare, the bond is very low and cars are the newest models, I am very happy with their services and support. Thanks guys I highly recommend it

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeToyota Camry
Received Booked Vehicle No, I received a better vehicle
See all answers

A company that works for and with the Customer

published

Great customer service
Rental & Bond payments were processed with ease.
The vehicle collected was 110% better than what i expected. (after dealing with other companies)
Used for Uber X and was highly complimented by the riders.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Sorento
Received Booked Vehicle No, I received a better vehicle
See all answers

Phill

PhillGreater Melbourne (Metropolitan), VIC

Great company and best customer service. Above and beyond.

published

Best company and customer service. Above and beyond. I’ve been with others and only had a
Great experience with Drivemycar. They’ve done everything they said they would and even more.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Received Booked Vehicle Yes
See all answers

Max Tayar

Max TayarGreater Melbourne (Outer), VIC

  • Verified customer

Is good

published

Good people to deal with and understanding when it comes to the customers needs and expectations. They helped with any questions that I had for them and were honest in dealing with them.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeBMW 2 Series
Received Booked Vehicle No, I received a worse vehicle
See all answers

Dhruv C.

Dhruv C.Greater Melbourne (Metropolitan), VIC

Brand new Mercedes with valet pickup from the airport

published

Much much cheaper than using traditional rental car companies. For the price we paid and received a top-spec and brand new Mercedes, we would have been offered a Suzuki or Nissan Micra at Hertz/National etc. Customer service fast and easy to deal with. Highly recommended

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeMercedes-Benz A-Class A250
Received Booked Vehicle No, I received a better vehicle
See all answers
James H.

James H.South East Queensland, QLD

A welcome disruptor in the market

published

Super impressed with this company; I am renting from them whilst waiting to get finance sorted out to buy a vehicle. Very easy to set up, customer service helped me to do this on a Sunday. I have been able to extend my rental twice with no fuss (it is from a dealership offered via this platform). Totally takes pressure off being rushed to buy.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeSubaru Forester
Received Booked Vehicle Yes
See all answers
Theo G.

Theo G.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

High level of service.

published

As an owner of vehicles rented out, DMC's service and communication has been excellent. They have been careful to vet and verify prospective renters, so only those that are prepared to look after my cars are accepted.


Darren W

Darren WPerth, WA

Excellent service, spotless vehicles

published

First time using Drive my car and was very impressed with the service and vehicle. We returned the car with a few extra kms and was impressed with the way it was handled and the deposit returned within the time frame. We will be using this service on our next holiday

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHyundai Tucson
Received Booked Vehicle Yes
See all answers

Daniel Pekic

Daniel PekicSydney, NSW

Great app. The air b n b for car hire!

published

Drive my car has been a god send for me. I am constantly travelling for work around the country and drive my car allows for me to hire cars that are not conventionally available with car hire companies. There is more range, better customer service and more competitive pricing with drive my car as opposed to the car hire companies I have used for years. I’ll be using these guys long term, for sure!

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeHolden Astra
Received Booked Vehicle Yes
See all answers

Zsik

Zsik

  • 2 reviews

DMC is amazing for rideshare rentals.

published

DMC is the best company ever. I have used it for almost 3 years for rideshare rentals, and the price, service, and quality is impeccable. Backed by a great DMC insurance policy and outstanding customer service, no others could have beat it.

Do not go with any other company for rideshare rentals, and even P2P car rentals in general! Also easy at tax time due to automatically generated invoices.

I forgot to mention, Stephen from DMC is absolutely amazing. I have dealt with him over the past three years and he has been the best manager I have dealt with - he is an absolute asset and deserves the utmost praise.

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeToyota Prius
Received Booked Vehicle No, I received a better vehicle
See all answers

Ravi R.

Ravi R.Sydney, NSW

Great cars. Simple booking process. Excellent value for money.

published

Rented out a beautiful Kia Sportage.
Easy booking. Amazing car. Great owner.
Best service and value for money. Great selection of cars. No paper work for the renter. Simply superb

Value for Money
Transparency
Customer Service
Booking Process
Vehicle Condition
Vehicle TypeKia Sportage
Received Booked Vehicle Yes
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Questions & Answers

Andrew M.

Andrew M.asked

I am looking to rent my car on this site in Adelaide and noticed that there only seems to be about 20 cars and only 1 available? Does that mean this service in not in much demand in Adelaide.

2 answers
F Shah
F Shah

Hi andrew, yes, sometimes cars can be booked or not available. Better call them to help you for first booking... rest once you get used to it then you should be fine with it i have booked almost 5 times till now...

Drive My Car
DriveMyCar T.Drive My Car

Hi Andrew, we would suggest listing your car. We will call you and walk you through the process and pricing. If your car is well priced and in a good central location it could do well due to the fact that there are not a lot of cars available in Adelaide.


Mita

Mitaasked

How is the car rental demand in Melbourne??

1 answer
Drive My Car
DriveMyCar T.Drive My Car

Hi Mita, Melbourne demand is strong, it is however always dependant on your location. The more centrally located the better.


Dawn

Dawnasked

I've been on line trying to find a car - most of them say GOOD condition.... is that normal? Are good conditions cars ok. I'm wanting a car for several months? Thanks

1 answer
Drive My Car
DriveMyCar T.Drive My Car

Hi Dawn, Yes, all cars are in good condition, some cars are brand new models, no car is older than 10 years or has done more than 150,000 km. Call us on 1300 980 706 or email sales@drivemycar.com.au and we can discuss your requirements.


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CategoryCar Hire

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