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Dux Always Hot Continuous Flow

Dux Always Hot Continuous Flow

26L, 21L, 17L
4.4 from 34 reviews

Reviews

4.4

34 reviews
5
(27)
4
(2)
3
(1)
2
(0)
1
(4)
  • Build Quality
    4.7 (21)
  • Value for Money
    4.3 (22)
  • Cleaning & Maintenance
    4.6 (16)
  • Noise Level
    4.7 (21)
  • Temperature Consistency
    4.5 (20)
  • Heating Speed
    4.0 (20)
  • Smells of GasYes (1) · No (12)
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Jen

JenMetropolitan Adelaide, SA

Very happy with our new hot water system

published

Really happy with the product. looks neat and tidy against the wall. much better than the gas hot water tank we had. Very happy with the system and the install

Purchased in August 2020 at Bunnings Warehouse for A$825.00.

Build Quality
Noise Level
Value for Money
Household Size 5 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
Lee Lee

Lee LeePerth

  • 2 reviews

New system

published

My Tenant is happy with the continuous flow of hot water. Only been installed for two weeks so cannot comment any more until it has been in use for a while.

Purchased in August 2020 at Bunnings Warehouse for A$695.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 1 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
wayne c.

wayne c.Sydney, NSW

The unit looks nice and compact, unfortunately from time to time it is not able to ignite

published

I have had Dux 26ENA5N for almost 5 months now and since almost the day one we have had this problem that sometime it is not able to ignite/start. Some weeks it happen once, some times it happens a few times a week. We talked to GAS company and the plumber and they said the house GAS has no issue and noticed most of the time when unplug the power and replug back in will fix the issue for a few days. It's a bit painful when you need hot water when found out it is not available.
Everything else of this unit is fine and this is the main problem. Hopefully someone from DUX side can help to get this resolved.

Purchased in November 2019 at Bunnings Warehouse.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
Gas Continuous Hot Water Systems

Find out how Dux Always Hot Continuous Flow compares to other Gas Continuous Hot Water Systems

Know better, choose better.

Compare all
Sharon

SharonGreater Melbourne (Metropolitan), VIC

  • 2 reviews

I love a hot shower!

published

We’re very happy with our Dux continuous flow, real value for money and such an easy process to order and install. Susie knew her stuff and advised us on the right product and installer Stephen was friendly and fast. From the order to installation was 2 days much appreciated when your shower is running cold! Thanks Dux

Purchased in July 2020 at Bunnings Warehouse.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
PFL

PFLMelbourne

  • 4 reviews
  • 4 likes

Great Product and warranty.

published

I had a leak with my solar/gas hot water system Chromagen which hasn't last for 5 years. I was recommended this product from Bunnings Hot water service and the DUX team was very responsive.

Purchased in July 2020 at Bunnings Warehouse.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
2 comments
Dux
Dux C.Dux
PFL
PFL

Thank you. Details forwarded by email.

Fred

FredMetropolitan Adelaide, SA

Waste so much time waiting for hot water

published

We had a new house built and moved in 12 months ago. The Dux 26 ENA5L which came with the house has never performed up to our expectations.. Luke warm at best. Today checked temperatures at all outlets. 35 to 36 degrees after 2 to 3 minutes. After a long time we got to 41 degrees. I rang DUX, and told to clean filter and if that didn't fix it, then it was probably a gas or water supply problem. Recommended that I have a plumber check it out at my cost. Not very happy. Dux could surely do better than this. Have their own technicians to check it out.

Purchased in March 2019.

Build Quality
Noise Level
Value for Money
Household Size 2 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
Narelle

NarelleGreater Melbourne (Outer), VIC

This is perfect

published

So far so good. Unit is working great. No issues so far. Got unit 20/02/20. Whole experience was amazing from ordering to installation. Just happy to have hot water again.

Purchased in February 2020 at Bunnings Warehouse for A$800.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
Shannon Alker

Shannon AlkerSouth East Queensland, QLD

Great system, hot water is exactly that!

published

Great system, provides our entire house with hot water. We have a family of five with two young ones who love to sit in the bath or shower forever and a teenager who never seems to get out. If this system can survive my family and supply hot water then I am happy to give five stars.

Purchased in February 2020 at Bunnings Warehouse for A$800.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 5 person(s)
Smells of GasYes
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
David M.

David M.Sydney, NSW

Expectations met

published

I converted from off peak HWS. The main two performance criteria I was looking for when doing my research was pressure and heat. Going on some comments I found on line and having spoken with some neighbors I decided to make the move to continuous flow gas.
Once the new system was installed my expectations were met. Nice continuous hot water with pressure to match demand.
The hot water takes no longer to arrive at the spout than it did with the previous HWS.
Will it be more economical - only time will tell.

Purchased in January 2020 at Same Day Hot Water Service Retail for A$1,700.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux H.Dux
Gas Continuous Hot Water Systems

Find out how Dux Always Hot Continuous Flow compares to other Gas Continuous Hot Water Systems

Know better, choose better.

Compare all
Amanda

AmandaSydney, NSW

  • 2 reviews

Small and works really well

published

Replaced a large tank with a small wall mounted unit. We have a small yard and its great we now have more space. Installed the condensing model, I think it takes little longer to get hot water than the tank, no one other than me in our house seemed to notice. Installation by Same Day Hot water was quick and they took away the old tank.

Purchased in October 2019 at Same Day Hot Water Service Retail for A$1,750.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux

Excellent product

published

Length of Ownership - 2 months.

Installation - Fast and efficient.

Product - Excellent. Doesn't take long for the hot water to come through. No water pressure issues experienced. I'll be checking my next utility bill to see if we've saved money as well.

Other - I have a small backyard and replacing the old huge upright tank with a small wall unit was a good decision.

Purchased in November 2019.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 4 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
Ray S

Ray SGreater Melbourne (Outer), VIC

If she's happy - I am delirious

published

Had the new unit installed 2/1/20 after the old upright Rheem gave up the ghost. If 2 showers can be in use at the same time by the ladies of the house and no complaints are made about the temperature, pressure or how long before it goes cold - well I am a happy man. The install was flawless and the plumber was in and gone in an hour.

Purchased in January 2020 at Bunnings Warehouse for A$864.00.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 3 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux
Trevor

TrevorGreater Melbourne (Outer), VIC

  • 3 reviews
  • 1 like

Not fit for purpose. Cannot get a refund

published

The unit takes 10litres of waste water before it reaches 45 degrees - not 50 as promised. In a time of drought this is unacceptable. Dux/Bunnings have been two months now and have not acknowledged that I have consumer rights to a refund for a unit that does not provide what it is reasonable to expect, that is cost-effective, efficient, hot water..

Purchased in September 2019 at Bunnings Warehouse for A$2,051.00.

Value for Money
Household Size 1 person(s)
Smells of GasNo
Functionality
Temperature Consistency
Heating Speed
See all answers
2 comments
Dux
Dux C.Dux
Trevor
Trevor
Andrew

AndrewSydney Surrounds, NSW

Compact unit, great installation, but disappointed in its performance

published

Nice compact unit, excellent installation technician. I am a little disappointed in how long it takes for the water to get hot. Also disappointed in how hot it gets, need to put the water pressure on full for a shower. We have good water pressure, but cannot run two showers simultaneously, due to fluctuation of temperature.

1 comment
Dux
Dux C.Dux

Whole process was 10/10.

published

From the ordering at Bunnings, through the installation, to two months of heavy use, everything has been perfect. No problems with two showers running at the same time. Couldn't be happier with the whole process.

Purchased in June 2019 at Bunnings Warehouse.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
See all answers
1 comment
Dux
Dux C.Dux
Gas Continuous Hot Water Systems

Find out how Dux Always Hot Continuous Flow compares to other Gas Continuous Hot Water Systems

Know better, choose better.

Compare all
victragic

victragicMetropolitan Adelaide, SA

  • 5 reviews
  • 2 likes

Works as expected, flawless installation process

published

Purchased in June 2019 at Bunnings Warehouse.

Build Quality
Noise Level
Value for Money
Household Size 4 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review

Toni C.

Toni C.South East Queensland, QLD

Great Unit doing exactly as described

published

Unit is providing hot water to kitchen, bathroom and laundry and is coping really well. Can run taps at the same time with no issue. Great to know it will be there when needed.

Purchased in April 2019 at Bunnings Warehouse.

Build Quality
Cleaning & Maintenance
Noise Level
Value for Money
Household Size 6 person(s)
Functionality
Temperature Consistency
Heating Speed
See all answers
1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review

dux plumber dont turn up to install dux hot water

published

Purchased in June 2019 for A$15,551.00.

1 comment
Dux
Dux C.Dux
Stu

StuGreater Melbourne (Outer), VIC

Installation a breeze

published

Arranging the installation was so easy through Bunnings. Technician was excellent. Old tank replaced and removed within 2.5 hours. Only had the new Dux in for a week, but working beautifully so far. The DUX continuous system takes up so much less space than the old tank. And no more hassles of getting the pilot light to start. Thanks.

Purchased in June 2019.

2 comments
Dux
Dux C.Dux
Stu
Stu

Will do. Thanks. :-)

George

GeorgeGreater Melbourne (Inner), VIC

  • 2 reviews

Great hot water heater

published

This is our 2nd Dux Hot Water Heater, they have both been excellent, coping well with speak time usage. Even when we have guests we have not run out of hot water.

Purchased in June 2018.

1 comment
Dux
Dux C.Dux

The reviewer stated that an incentive was offered for this review

Page 1 of 2

Questions & Answers

ANDREW K.

ANDREW K.asked

26ENA5N

purchased unit yesterday and installed.The water temp is only just hot.System states 60

2 answers
Fred
Fred

I had a 50 degree system fitted. Water was 38 to 40 degrees. DUX sent out a technician. Reset and water now 48 degrees. You probably need the same done. Fred at Mt Barker.

Dux
Dux C.Dux

Hi Andrew,

We would like to resolve this issue as soon as we can.

So we can understand the specific details can you please email through your full name, productreview username, best contact number, address where the unit is installed, model number and serial number to help@dux.com.au so we can call you back, talk through the issue and try and resolve it for you?

Regards,

The Dux Team

Ken F

Ken Fasked

Always Hot Continuous Flow

Can this heater go above 50 deg? as I have a Rinnai 26 which is hopeless for or needs waste over 4 to 8ltrs of cold water before it gets warm plus can have a shower with running any cold water.

2 answers
Dux
Dux C.Dux

Hi Ken,

The Always Hot Continuous Flow range has a 60 Degree preset model, either 26ECB6N/26ECB6L or 26ENA6N/26ENA6L.

Australian Standard AS3500.4 limits the temperature of hot water delivered to sanitation areas (Bathrooms, En-Suites etc) to 50 Deg C maximum.

The wasting of 4-8L water is due to heat loss in the pipes, it is a plumbing issue, not a product issue. This waste can be reduced by having the pipework insulated by your plumber as well as perhaps relocating the heater so it is closest to the most used outlet.

Best Regards,

The Dux Team

Ken F
Ken F

Thank you for the advice.
Ken Foster

walter

walterasked

Always Hot Continuous Flow

Is Dux dependent on mains power?

1 answer
Dux
Dux C.Dux

Hi Walter,

All our Continuous Flow units require a power supply to operate the electronics and anti-frost heaters, power is supplied by a 10A weatherproof GPO.

To our understanding other manufacturers might make a Continuous Flow water heater that doesn't require a power source to operate.

Should you have other concerns, you may email help@dux.com.au.

Best Regards,

The Dux Team

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