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- 2 reviews
- 4 likes
I bought a unit in 2019. Never used until recently. It literally sat in the box in a safe place while I was building a camper trailer. I tried to use when I had no hot water repairing flood damage and it failed to ignite the gas. I researched and tried every Trouble shoot possible, new gas bottles, new batteries etc. turns out the motherboard is faulty.
Joolca’s response was take no accountability and told me to go buy another one.
Purchased in at Bunnings Warehouse for $300.
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The Joolca Nomad kit is very well designed and a high quality product, a definite game changer for camping. Currently I am using it as a temporary shower while I completely renovate my bathroom. I thoroughly recommend this product, if there was anything at all that could make it even better is the ability to get the hottest shower at a higher flow rate as I love a very hot and strong shower. Thank you Joolca! Looking forward to seeing your future products.
Purchased in for $624.
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- 3 reviews
- 3 likes
Consistent hot water that runs constantly without risk of scalding young children. It will get to about 25 hotter than the incoming water temperature which is perfect for me and my family while camping. So easy to use and love the nomad kit with the sink. Super quick delivery with service second to none. I left a message to ask some questions( after hours ) not expecting a response till the next day, but had a response within 30 minutes with all my questions answered .
Purchased for $600.
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Hey Jeff,
Thank you for your honest review, we really appreciate it! Glad to hear that your having a blast with your Nomad Kit and that we could answer all of your questions. :) ...
Read more Hope you have an awesome weekend ahead, and here's to many more years with your Joolca gear! Cheers, Emre
- 2 reviews
We lost our house in the floods and researched camp showers while we are living in the carport. We could not be happier with the Joolca Hottap. Hot water in an instant which we love on the cold winter mornings and evenings. Thank you so much Joolca. I can highly recommend this product
Purchased in for $600.
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Hi Louise,
Thank you for your honest review. We're all very happy to hear that your HOTTAP helps provide you with the comfort of a hot shower when you need it most. ...
Read moreWe're also very sorry to hear that you have lost so much to the floods, and all of us here at Joolca wish you the best moving forward. ❤️ We'd also like to see if we can help you out some more. Could you please send an email to support@joolca.com.au and put the subject as 'ATTN Emre - Louise' and I'll get in touch with you. Warm regards, Emre
Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
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Unit delivers temperature about 27degrees higher than ambient water temperature which is not suitable for cooler climates. Was fine when ambient temperature was higher, but I live in Victoria. Customer service has been prompt, but so many support people have been dealing with issue, it all got confusing. Two hand pieces have failed, but promptly replaced. Unit is set up as a permanent fixture and use it a few times/week. Its an ok set up, but if you live in a cooler climate, seek other options. You can lower the water output to increase temp. but it delivers too small of an amount to shower.
Purchased in for $599.
- Cleaning & Maintenance
- Noise Level
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Hi Andrew,
Emre here from Joolca. Thank you for your honest review and I am sorry to hear that you are not satisfied with your HOTTAP's heating during the colder months. ...
Read moreI believe we've been in touch about the heating capabilities of your HOTTAP and have gone through some troubleshooting together. You are right, when the climate is colder (In Victoria today it's 11C), the resulting temperature output is cooler than the summer months. To reiterate the information, the HOTTAP's (and all portable hot water units) temperature output relies on 3 main factors, and they are: - Gas supply - Ambient water temps - Water flow There is a limit set by Australian standards for the gas supply, and we're right on that limit, so we cannot modify that factor as it would be illegal. That leaves us with ambient water temperatures and water flow. Ambient water temps: The cooler months result in colder water temps, which will decrease the heat output. To get around this, we recommend re-circulating water to get warmer temps if possible. I understand you have your HOTTAP set up semi-permentantly, so this isn't an option for you. Water flow: The less water flowing through the HOTTAP, the more it will heat up. You are correct, we have a guide to further reducing the water flow to increase temps. In the summer months, you'll very easily hit 50C as the incoming water temp will be much warmer. However, in the colder months, to reach hotter temperatures, you may find yourself having to recirculate or lower the flow a little to hit those hotter temps. This is a limitation for all hot water units. All of that being said, you mention that your HOTTAP has an increase of 27C, which is under spec for the HOTTAP. This can sometimes happen as there can be small differences between production runs when calibrating the water flow. We'd be happy to get your HOTTAP and inspect it for you and if your HOTTAP is performing under specification or is faulty, we'd definitely get this replaced for you. I understand that getting your HOTTAP back to us is a challenge (as you've mentioned this in our emails together). If you can find the time to get your HOTTAP back to us for an inspection (we pay for shipping both ways), we can definitely have a deeper dive into this for you to help get you back up to speed! Please reach out to support@joolca.com.au and we can organise the above for you. Warm regards, Emre
Will not light after I adjusted the flow regulator. Did it per mfg recommendations. Batteries are new. Worked at home but now that I am out camping will not light. Too finicky keep shopping
Purchased in .
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Hi Eric,
I appreciate you leaving your honest review, and I'm very sorry to hear that your HOTTAP isn't lighting whilst you're out camping! I can completely understand that this is a horrible experi...
Read moreence, and I would love to turn this around for you and help get you up and running with a warm shower ASAP.
Not at all, very impressed. The water was hot within 5 seconds and stayed that way until I turned it off. The pressure was fantastic. Showered 4 adults and 2 kids out in the bush without a problem.
Purchased in for $600.
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- 2 reviews
- 1 like
2 weeks on Moreton island Qld. 4 adults 2 showers a day, did. It let us down once!
If you are thinking about purchasing one, stop thinking just buy oneX you WONT regret it.
Purchased in .
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- 3 reviews
The Joolca Hottap V2 Nomad kit is the one.I love the way it arrived all compact and packed in the plastic box which then doubles as the sink. Great product
Purchased in at Joolca website for $599.
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Find out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
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We purchased our Joolca Nomad system just before Easter so we could give it a good test run. We were not disappointed. Over the four days the shower was used by multiple people and didn’t miss a beat. We were using water out of the river. Hot water within seconds and made for a very pleasure-able camping experience
Purchased in .
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Hey Sam, thanks for your review mate! We're happy to hear that your HOTTAP brought everyone hot showers on your Easter trip! :)
So i camp and overland 1-2 times a month all year round and I purchased the nomad kit for my trips and I absolutely loved it!! Now with everything there has to be something to complain about and this has 1 that I found. The water pump is great and I pumped from a mountain river in the George Washington national park with water that was about 31° and had a hot shower not warm but HOT it was amazing but I have the extension hose so I can be away from the river and found the pump can only pump enough water to keep the heater burning on the lowest ...
Read moreflow(blue knob) but did still have enough pressure to take a decent shower. After figuring out what temperature I wanted witch was a little tasking but not too bad I took a nice long hot shower. The sink was a very nice addition to my Mobil kitchen and had plenty of pressure and heat. I used a 5 gallon water jug to run my sink as the river was at the back of my spot and I was moving the set up to be close to the sink or shower to keep the hose length short to conserve water and have travel distance for the hot water short so the tap got hot fast also conserving water. Over all this was far better than I was thinking it would be and so far this was worth every penny and is a very nice addition to my off grid camping setup.Purchased in .
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- 2 reviews
The pump doesn't get enough pressure through the gas unit. If it's connected to a mains supply it's great. I've bought another pump. I tested the pump at home. No way would I rely on the Joolca pump out back.
Purchased for $700.
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Hi Matt,
Thank you for your review, and I'm very sorry to hear that your Joolca pump did not supply enough pressure for your HOTTAP. ...
Read moreI appreciate you doing some digging on your end and finding that your HOTTAP works with mains and not your pump. There are some troubleshooting steps we can send your way to help resolve the issue. If they don't work, we'd be happy to send you a replacement to get you back on track! That being said, I understand that you've already purchased a new pump? If this is the case, please reach out to us, and I'll personally look after this for you and try to work something out/refund you. If you can flick an email to support@joolca.com.au with the subject line "Attn: Emre - Matt PR", I'll get right onto that for you. Warm regards, EmreFind out how Joolca HOTTAP compares to other Gas Continuous Hot Water Systems
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Have loved having the Hottap for these last 3 weeks!! (after having a
Companion (purchased a year ago and STILL waiting to be replaced),
whereby I immediately purchased a Wanderer as I needed a shower on site
(which wouldnt regulate the temperature to a comfortable range, either
too hot or too cold depending on the Winter/Summer mode selected) being
replaced under warranty for a new Wanderer (which when I unpacked it
found that the hose connection to the pump was broken, and that
replacement pumps were not a source item) to replace this with a
TechSmart (which had the same Winter/Summer mode temp regulation issues).
...
Purchased in for $519.
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- 2 reviews
Nice and easy to set up and use great concept unit l have this up for use at our weekend getaway.
Good steady flow of nice hot water and plenty of flow with the pump.
Purchased in for $700.
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Quality and performance 10/10 I impressed my husband with this purchase and now I have brought everything else and living the dream cheers
By the way girls I spent a half hour under the Milky Way after a42% shower wow
Purchased in .
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Questions & Answers
Can the Joolca shower head be replaced with say a more permanent copper faucet? Would I need a special connector?
Hey mate! Yeah, you can technically use anything you'd like, as long as you have an on/off function/switch on the faucet!
Our hoses connect via quick-connect fittings, so I would recommend using quic...
Thank you! I’m on it.
Can i use standard brass connectors instead of the plastic connectors
Hey Wayne, you sure can. Just a heads up, the HOTTAP red/blue fitting connections are 1/2" BSP, so you'll need that size to replace your red/blue fittings on your HOTTAP!
Absolutely love this product. One thing I can’t figure out. If I have both sink and shower set up; if I stop one faucet the other will turn on even if turned off. Please advise
Hey Damian, glad to hear you're loving your Joolca gear! You're right, that is quite odd, sorry that you're having this problem.
Would you be able to shoot a short video of the leak to support@joolca...
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Details
Features:
- The Joolca HOTTAP is a portable hot water kit with a 27,000-BTU burner that’ll give you a steaming shower even in winter, with just the flick of a switch.
- You can choose the exact temperature you want with an intuitive dial.
- It’s easy to set up: simply connect the water in, connect the water out, connect the gas, and you’re good to go.
- The HOTTAP comes with a modular showerhead that you can use handheld or put into a ceiling-mounted shower.
- A single gas tank offers over 15 hours of run time.
- If you choose the Nomad Kit, you also get a faucet attachment that you can use with a sink.
Points of praise:
- Most reviewers found that the Joolca HOTTAP almost instantly provided hot water, with some saying it took as little as 5 seconds to reach the desired temperature.
- They also enjoyed the water pressure, saying that it made for a warming, comforting shower experience.
- According to reviewers, the portable hot water kit is easy to set up.
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| Category | Gas Continuous Hot Water Systems | Gas Continuous Hot Water Systems | Gas Continuous Hot Water Systems | Gas Continuous Hot Water Systems |
| Price (RRP) | 299 |
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Hey Graham,
Thank you for your review and your feedback! We love it when people share their HOTTAP experiences with us, and we're happy to hear that your Nomad Kit is coming in handy whilst you renov...
Read moreate your bathroom! :) Have a wonderful weekend ahead and good luck with the renovation!