Reviewer Photos & Videos
Fantastic service from the Joolca Team
The Team at Joolca were really very, very helpful. My older V1 unit ran into a few minor difficulties, and they were very quick to respond, and went above and beyond to help out and make sure my unit got back up and running smoothly again. Thanks guys !!
Purchased in July 2019.
Best money spent on anything camping
Wind does affect at times but besides that the unit copes well and water temp and demand is awesome. Got a full setup I have adapted into my camper and everything worked as it should..Very happy with all my joolca products..
Purchased in September 2020 for $399.00.
The reviewer stated that an incentive was offered for this review
Fantastic system to use
I love this set up. The handle with the easy to operate on and off switch makes showering so much easier. The flow of water is great and it’s easy to set up. Joolca are amazing with their customer service and I wouldn’t hesitate to purchase additional products from them.
Purchased in November 2020.
Communications and Accuracy in Delivery Fall Unacceptably Short
I ordered the Nomad setup. It arrived later than specified. They didn't reach out until a while after missed delivery day. They have not been responsive to multiple communications sent. Having trouble getting hot water.
Purchased in April 2021 for $399.00.
- HOTTAP V2 Essentials Kit
Components not all there.
Received the package on Friday 6/4 it was missing the lp quick connect and it still has not been resolved such a waste of $250 and I still can't use the product. Also their customer service stares it's 7 days a week not even close.
Purchased in June 2021.
Joolca run around
Visited my local camping store.
Visited anaconda no joolca.
Visited bunnings no joolca.
So no joolca for me.
I was looking to replace my v1
With a new system.
But after the reviews I will not enter the pay now..... and get the product whenever....
No joolca for me.
Purchased in January 2018 at Bunnings Warehouse for $399.00.
Not fit for purpose
This unit does not function as advertised. The spec states that it should achieve 30 degrees C rise from input when Gas is set to High and water rate is set to Low. My unit, which I tested today does not conform to this standard. I was lucky to get a 20 degree rise from a 23 degree input. Drop the input temp like i would expect when camping to about 10 to 15 degrees in winter and I will be struggling to achieve 35 degrees C. The trouble shooting suggests re-circulating the water to get the input temperature hotter??? How is this supposed to occ...ur when it does not come with a pump. I have purchased this unit on basis that I have access to pressurised water supply where I go. Customer service is an absolute Joke.... Phone customer service has been discontinued, automated replies to emails, no one attending to messenger. This company is an absolute Joke avoid like the plague.
Purchased in May 2020.
Excellent Product. I loved it.
Being able to look up at the stars when Im having a shower is amazing and being able to wash dishes at my campsite without having to clean and sterilise the sink in a camp kitchen from the mess others leave. The only thing I wish it had was a line on the back to hang more towels as the two provided arent enough. We all really loved it and used it a lot. I had no problems with water temperature at all and it was very easy to use and I really appreciated that.
Purchased in April 2021 at Joolca.
Bought the V2Nomad kit before Easter. Worked great. Had issues with the pump. One email when I returned got a quick reply, new pump sent straight out. Very happy camper.
Purchased in March 2021.
Still works wonders 3 years later
For about 14 months I used this as my daily shower while roughing out on a rural property. Now it is a reliable camping companion. The original shower handle had a difficult sliding switch that came out early in the days. After the handle was accidentally dropped and broken, I purchased a replacement and the switching mechanism is much better on the replacement handle.
Purchased in January 2017 for $299.00.
Product needs to be left on the kerbside for collection.
This product is highly temperamental, causing troubleshooting in various components/connections.
It is extremely unreliable, and appears to affect most purchasers in the same manner.
The astonishing thing is that Joolca have revised this product into its second version-my purchase ( V2 ), and have an extensive schedule of how to correct functional problems with the unit, rather then designing and engineering it to be the usable and efficient unit that they market it to be.
It is a $400.00 plus paper weight at best.
Purchased in October 2020 for $600.00.
Super happy with the product, it is a great thing to have on an extended camping trip
Works well, there is a bit of a learning curve when it comes to what you turn on when, and how you adjust the heat. Once you this out the system works a treat and has been well thought out.
Two small things to consider. The system is a little awkward to pack away , so I have ordered the bag to see if it make it easier. I was a little surprised that all fittings were not sealed from factory so had a few leaks to deal with. Thread tape is all they needed.
Purchased in March 2021 at Joolca for $599.00.
No water pumping -does not work
Bought for our Easter camping holiday and did not pump the water at all-not a drop!
No shower meant camping holiday ended 2 days early.
Returned to RTM - pretty p’d off!
Purchased in March 2021 for $500.00.
Joolca is now in the presale scam business.
I ordered a product in December 2020 with a due date for delivery in March. Messaged then in February for an update and was told all on track for mid March. Come mid March messaged them when will I get it then comes the - oh you must have missed the email it’s now mid May for that product. Pre sales are ok if upfront you know and I did but they failed to communicate further delays. I see it’s now June 2021 and it’s still on pre order.
Purchased in December 2020 for $400.00.
Great Product is the Nomad
I'm yet to get out and about to really appreciate the Nomad Shower and accessories, but when it arrived I hooked it up and played with it for about 2hrs. Very impressed
Purchased in March 2021 for $599.00.
Questions & Answers
Hi there we have the off grid waterpump which was working fine for the first 2-3 showers, however on the 4th oart way through my shower the pump just suddenly stopped, iv removed the DC switch waited about an hour and retried the pump and still nit working any help would be most appreciated
Hey Chris, sorry to hear about your pump and to hear it cut out mid-shower for you. The best thing to do is to reach out to email@example.com, and the team will get this issue sorted for you.
I’m having an issue where the unit doesn’t want to turn off. As soon as it has power it try’s to ignite and the screen stays on even if there is no water flow.
We have gone to use ours and the ignition wont go out when the tap is turned off. Burnt the hell out of the top vent. Please help. We have no hot water
I'm very sorry to hear about your HOTTAP, it's definitely an odd one. Can you email the team at firstname.lastname@example.org and send a few pics and they'll look into this issue for you and get you sorted ASAP
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