15Joolca HOTTAP

Joolca HOTTAP

V1, V1 Outing, V2 · See All

4.5

515 reviews · Statistics

PositiveNegative
88% · 45148 · 9%
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Smells of GasYes (6) · No (246)
Build Quality
4.6 (296)
Value for Money
4.4 (298)
Cleaning & Maintenance
4.6 (282)
Noise Level
4.3 (223)
Temperature Consistency
4.5 (245)
Heating Speed
4.6 (248)
Almost instantly gives hot water
Great water pressure
Easy to set up
See the Best Gas Continuous Hot Water Systems in 2023 as rated by Australians on ProductReview.com.au.

Reviews

Janel R.
Janel R.
 · Verified

Amazing and worth every cent!!

HOTTAP V2 Outing Kit

Purchased in for $419.

  • Household Size: 3 person(s)
  • Smells of Gas: No
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Ben Radic
Ben Radic Richmond-Tweed, NSW · 3 posts
 · Verified

A dream come true.

HOTTAP V2 Nomad Kit

The Joolca HOTTAP kit works like a dream. Great packaging, easy to follow instructions (LPG fitting got a bit confusing due to lack of up-to-date bottles from LPG supplier). Easy to put together and transport. I use mine outdoors in place of conventional hot water service. Instant hot water when I want it, where I want it. FABULOUS!

Purchased in .

  • Household Size: 1 person(s)
  • Smells of Gas: No
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Ken Harmon
Ken Harmon · 2 posts

BEWARE Bait & Switch Tactics

HOTTAP V2 Essentials Kit
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Joolca
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Ken Harmon
Ken Harmon · 
Chad
Chad

Senbloodysastional

HOTTAP V2 Essentials Kit

Great product, well made, simple and easy to use, hot water wherever you want!

Purchased in for $399.

  • Household Size: 5 person(s)
  • Smells of Gas: No
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Daniel
Daniel

Great Camping Set up

HOTTAP V2 Nomad Kit

Great product, easy to set up and use. Pump used very little battery as well. Only complaint is the top in the screws on the stands that screw into the hot water service came off and I had to glue it back on.

Purchased in for $879.

  • Household Size: 4 person(s)
  • Smells of Gas: No
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
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Nev
Nev

Temp bathroom

HOTTAP V2 Essentials Kit

The whole system works very well, with the hotwater being as close to instant as one could ask for, very happy with it, but be prepared to wait for it to turn up, nearly 2 months for us. Mine is hooked up to our mains pressure at home as a temp shower while our bathroom is being renovated. We set it up inside a 3m x3m gazebo, on concrete under a roofed area.

Purchased in for $399.

  • Household Size: 2 person(s)
  • Smells of Gas: No
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Gary
Gary · 2 posts

What a piece of JUNK

HOTTAP V1

I would not recommend to anyone, more issues than a cheaper [Content Removed] option, batteries last about 3 weeks at around 10$ to 15$ water had to be turned down to LOWEST setting to work, goes through gas every 3 weeks at 30$, that constant hassel of this piece of [Content Removed], just went on and on, no one to help with any form of complaint. NEVER EVER AGAIN, cheaper kings product, now we have hot water that flows and hasn't gone through batteries or gas for 8 weeks.

Purchased in at Bunnings Warehouse for $289.

  • Household Size: 1 person(s)
  • Smells of Gas: Yes
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
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Joolca
Joolca · 
Gary
Gary · 
Glenn M.
Glenn M. · 2 posts

POOR TEMP

HOTTAP V1

In 18 months of ownership, have never been able to get temp above 38c and thats on the lowest water flow (3.5l at shower head) and highest temp, using domestic water source. I thought this was normal till I recently saw a utube review and realised mine is not heating anywhere near what it should be. Going to give smartek ago, hopefully I will have better luck there.

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Joolca
Joolca · 
Chris
Chris · 2 posts
 · Verified

30 day money back guarantee has conditions

HOTTAP V2 Nomad Kit

If you buy the product via Anaconda and IF you want to return it as the Joolca 30 day money back guarantee (even if you have used it - which the guarantee says this is OK) I found that Anaconda will not support the 30 day money back guarantee and Joolca will not support is as they did not sell it directly - but I could not find anywhere where this is noted
Very disappointing to be let down when I bought in good faith after reading the Joolca website.
Life should be about doing what you say you will do and being trusted

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Joolca
Joolca · 
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Jacky P.
Jacky P.

Perfect product, really couldn’t do without it now

HOTTAP V2 Nomad Kit

Great product, perfect for what we needed for really great stuff

Purchased in .

  • Household Size: 2 person(s)
  • Smells of Gas: No
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
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Dale
Dale

Brilliant hot water unit

HOTTAP V2 Outing Kit

Great quality made product, contains everything needed to have instant hot water Easy to use and fast set up
Consistent hot water temperature without fluctuation
Great water pressure and consistency

  • Smells of Gas: No
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Chris M
Chris M Greater Melbourne (Outer), VIC · 9 posts

A fart will blow it out

HOTTAP V2 Essentials Kit

Purchased in .

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Joolca
Joolca · 
Chris M
Chris M · 
Joolca
Joolca · 
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Glass Artist.
Glass Artist. Greater Melbourne (Outer), VIC

Art Studio Hot Water - Brilliant!

HOTTAP V2 Nomad Kit

I absolutely adore the Joolca hot water service! As a glass artist working in a tin shed, I had been limited to cold water for far too long. When I started considering the expenses involved in installing a conventional hot water system, I was taken aback by the high costs. However, my search for an alternative ended when I discovered the Joolca. It provided the perfect solution I had been hoping for—a reliable source of hot water without the exorbitant installation expenses.

Setting up the Joolca outside on my mud sink has been an absolute game-changer. The convenience and efficiency it brings to my glass studio are truly remarkable. Now, I can indulge in the luxury of washing glass with hot water.

Purchased in .

  • Smells of Gas: No
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Sarah
Sarah Queensland · 4 posts

HOTTAP changed our road-trip experience!!

HOTTAP V2 Outing Kit

Absolutely obsessed with our Hottap! Used it on our road trip from QLD to SA and was a game changer to have a fresh hot shower every day. Highlight of the trip was a hot shower pumped from the icy river at Mt Kosciuszko’s National Park!!

Purchased in for $554.

  • Smells of Gas: No
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salvador v.
salvador v.
 · Verified

Can’t wait to give it a try!

HOTTAP V2 Nomad Kit

It’s still in the box. Just waiting for the Melbourne camping weather to put it to the test. I am thinking about sending one to my son in Texas he’d love it.

Purchased in .

  • Household Size: 3 person(s)
  • Smells of Gas: No
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Questions & Answers

James Y.
James Y. ·  · HOTTAP

I live in Tasmania and used my Joolca Hottap for the first time and it will barley get hot is there anything I can do to fix this.

Glenn M.
Glenn M. · 

yep they are pretty much useless down south, if your water temp is like mine around 9c, at best you will get 38c from your hot tap, and it will deliver that at approx 3.5l a minute, i am pretty sure u can urinate faster than that. they certainly don't perform to spec.

Joolca
Joolca · 

Hi James,

Thank you for the questions and I'm sorry to hear that your HOTTAP isn't giving you hot enough water. There are definitely a few things we can try to get your water temp warmer:
1. Set the water dial to "low"
2. Set the gas dial to "high"
3. Recirculating water - this is done by running the water through the HOTTAP and into a container, then using that same water (which will be warmer now) through the HOTTAP again.

I hope these suggestions help!

Kind regards,
Emre

James Y.
James Y. · 

The water dial was set to low and the gas set to high and was barley warm and i shouldn't have to run it all in to something else thru the hot tap again makes it a hour excercise just to have a shower I know of other friend with different brand and dont have these problems theirs runs really hot

Joolca
Joolca · 

Hi James,

Thanks for getting back to me, and I can understand that you would like hotter showers. I want to share information on how the HOTTAP (and similar hot water systems) heat water, and potential solutions for you so you can get those hot showers in cooler climates.

When it comes to heating water, the HOTTAP will heat incoming water by 35°C on minimum water flow and maximum gas.
The variables that influence how hot the water gets are:
- Incoming water temperature
- Water flow through the HOTTAP
- Gas flow

The government sets a limit on how much gas can flow through portable water heaters like the HOTTAP and other similar systems, and we can't change this to make it higher. Your best bet is to leave your gas dial on "high," which is what you've been doing.
One thing we can check for is if there is debris inside your HOTTAPs gas fitting. This could restrict gas flow into your HOTTAP's burners, so be sure to check and clean out any debris you may find.

The final two variables are the incoming water temperature and water flow.
If warmer water enters the HOTTAP, it will produce hotter water. Recirculation is a common method to achieve warmer temperatures with cooler water, which is why I mentioned this.

Regarding water flow, if you have set it to "low" flow and still want warmer temperatures, we can adjust the water flow on your HOTTAP internally. We've got an article on this, scroll down to the section "Further adjusting the water flow rate:"
https://support.joolca.com/hc/en-us/articles/5498475380751-The-water-is-too-cold-I-want-hotter-water-#:~:text=Re%2Dcirculating%20water,to%20re%2Dcirculate%20your%20water.

You mentioned that your friend has a different portable hot water system that gets warmer. The reasons they may have been able to get warmer temperatures are that their incoming water temperature was higher, their water flow was lower, or a combination of both.

If you give the flow rate adjustment a try, I'm certain you'll be getting much hotter water from your HOTTAP!
That being said, if you feel that your HOTTAP isn't heating to the capacity (35c+) on low water flow and high gas flow, please reach out to our support team and they will definitely get this resolved for you, James.
I hope the above helps.

Warm regards,
Emre

Guest
Dave G.
Dave G. ·  · HOTTAP

My joolca hot tap has been running perfect for 5 years , now it is either boiling hot or cold , I've adjusted the water flow to suit and gas flow seems good . My question is : Does the thermostat eventually fail and can I replace it ?

Joolca
Joolca · 

Hi Dave, thanks for reaching out and I'm sorry to hear about the issue you're having with your HOTTAP. The thermostats do not usually fail over time. The HOTTAP does have a safety cut-off at 50C. It sounds like your HOTTAP may be hitting 50C+, which then turns off the burners automatically. This would explain why your HOTTAP would be very hot, and then very cold. This is most likely due to ambient water temps being warm (as we're approaching the summer months), a water blockage, or if you've set your HOTTAP's dials to low water and high gas.

There are a few things we can do to get this resolved for you:
1. Check the mesh water filter inside HOTTAP. To do this, unscrew the blue water fitting on your HOTTAP and look inside the brass inlet pipe. There should be a mesh filter in there, if there is debris, clear it out.
2. You may need to adjust the dials to get a good temp. If you're finding your HOTTAP reaching past 50C, then you'll need to either adjust the water flow dial higher or the gas dial lower.

Let me know how you go!

Kind regards,
Emre

Guest
Scott R
Scott R ·  · HOTTAP V2

Brand new Joolca V2. Just doing a test run before camping in 2 days time.
House tap water connection, very good pressure.
All connected, no clicking (piezo operation ), at all when operating the shower on switch. 'Flame not lit' Led on panel flashes the whole time.
Tried brand new batteries, but obviously with the Flame not lit LED flashing, its not batteries, but tried anyway
Just in case it was gas bottle related I tried 3 different gas bottles of varying gas levels - no difference in the LEDs or operation regardless of whether gas is turned on or off...
The fact that nothing changes whether gas is on or off leans me to thinking no gas getting to unit ???
Anyone help ??

Joolca
Joolca · 

Hey Scott,
I'm sorry to hear that your HOTTAP isn't igniting and I'm also sorry that I couldn't get to your question sooner before your trip. I hope you still had a great trip, and we'll get your HOTTAP sorted so that you'll have hot showers for your future camping.

You mentioned a few things here (piezo not working, HOTTAP not igniting) and it would be best to get a video of the issue to give you the most accurate steps forward. Could you please email support@joolca.com.au with a video? Once we've got the video we'll be able to offer you some accurate steps forward.

That being said, I do have a few steps to try in this article: https://support.joolca.com/hc/en-us/articles/5377296656015-HOTTAP-won-t-ignite
1. Change batteries (you said you did this, would it be possible to change to another new pair? If the batteries are flat, they will turn the LED monitor on, but not trigger the HOTTAP ignition process).
2. Purge your gas line

I hope the above helps. If they don't, please send that video to the email and we'll look after you.

Warm regards,
Emre

Guest

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Joolca HOTTAP

Details

Features:

  • The Joolca HOTTAP is a portable hot water kit with a 27,000-BTU burner that’ll give you a steaming shower even in winter, with just the flick of a switch.
  • You can choose the exact temperature you want with an intuitive dial.
  • It’s easy to set up: simply connect the water in, connect the water out, connect the gas, and you’re good to go.
  • The HOTTAP comes with a modular showerhead that you can use handheld or put into a ceiling-mounted shower.
  • A single gas tank offers over 15 hours of run time.
  • If you choose the Nomad Kit, you also get a faucet attachment that you can use with a sink.

Points of praise:

  • Most reviewers found that the Joolca HOTTAP almost instantly provided hot water, with some saying it took as little as 5 seconds to reach the desired temperature.
  • They also enjoyed the water pressure, saying that it made for a warming, comforting shower experience.
  • According to reviewers, the portable hot water kit is easy to set up.
Compare all Joolca HOTTAP listings
Joolca HOTTAP V2 Nomad Kit
  • Award Winner 2023
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Joolca HOTTAP V2 Nomad Kit4.7
(185)
Joolca HOTTAP V2 Essentials Kit
  • Award Winner 2023
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Joolca HOTTAP V2 Essentials Kit3.2
(23)
Joolca HOTTAP V2 Outing Kit
  • Award Winner 2023
  • +4 more
Joolca HOTTAP V2 Outing Kit4.8
(11)
Joolca HOTTAP V1
  • Award Winner 2023
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  • Discontinued
Joolca HOTTAP V14.4
(194)
CategoryGas Continuous Hot Water SystemsGas Continuous Hot Water SystemsGas Continuous Hot Water SystemsGas Continuous Hot Water Systems
Price (RRP) $649$399$549
Gas TypeLPGLPGLPG
Flow Rate6 L/min6 L/min6 L/min
Manufacturer Warranty2 year(s)2 year(s)2 year(s)
Compare all Joolca HOTTAP listings
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