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Easy Debt Management

Easy Debt Management

4.8 from 40 reviews · View Statistics
See the Best Budgeting Services in 2022 as rated by Australians on ProductReview.com.au.
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Reviews

4.8
40 reviews
    Previous
    Next
    • Verified

    Life changing

    published

    Have been using these guys for over 12 months, had some issues early on but since Dianne Soo took over my claim had been a success, She tells exactly how it is and worked hard to help me get me on top of my debt.

    Thanks dianne

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    • Verified

    Excellent Sevice and knowledge

    published

    We have been using Easy Debt Management for a few months now and with the help of Diane Soo we have been able to get on top of our bills. Diane has an excellent source of assistance and knowledge in getting us back on feet and a better way of life.

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    • Verified

    Superb in every way

    published

    Easy Debt Management is one of the best organisations I have ever dealt with. Every single person I have spoken to or emailed has been extremely helpful, responsive - and nice! I really cannot emphasise enough how impressed I am with this company! The best and most consistently superb customer service I have experienced. Whoever recruits for EDM should receive a medal!

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    Sharon
    Sharon
    • 2 reviews
    • Verified

    Love Easy Debt Management

    published

    We have been using Easy Debt Management for over 6 months now and with the help of Diane Soo we have been able to get on top of our bills and focus more on our family and goals. The service here is exceptional and I always get responses and help on the same day! Would definitely keep using it and have already recommended it to friends and family!

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    Olive
    OliveGladesville
    • 2 reviews
    • Verified

    Excellent Service

    published

    With the help of Diane Soo, this is working a treat. Excellent service and professional people. Provide help when you really need it.

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    BRETT
    BRETT
    • 2 reviews
    • Verified

    Perfect in every way

    published

    This would be one of the easiest ways, to make sure that bill are payed on time and the correct amount,
    Diane S looked after me and it's all running very smoothly
    Thanks heaps Diane.

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    Adrian
    AdrianBrisbane
    • Verified

    Customer service

    published

    I have been with Easy Debt Management for just over a month. I have sent multiple emails to my case manager asking what my total amount of debt is to each company. I have had no response for 3 weeks. This is poor service and unacceptable. Instead of helping decrease my debts they have put me more in debt by their service fee. Easy debt management is now making it hard to end my payment plan. This company is NOT recommended due to my experience.

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    Next
    • Verified

    Amazing service. 100% reccomended

    published

    I couldn't recommended this service more. I was struggling financially and with a quick call I was able to sort out my debt in a simple and more manageable payment scheme. Not only that, the kind man I had the pleasure of talking to went above and beyond to help and for that I will be forever grateful. Thank you so much from the bottom of my heart.

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    M Moffat
    M Moffat
    • 3 reviews
    • 2 likes
    • Verified

    Easy as 1,2,3

    published

    Easy Debit Management it fantastic
    I don't have to worry about paying my rent, phone bill, or even the stress of finding money for rego when it sneeks up on you
    In a word - brilliant !!
    A special thanks to Dianne for the continuing support - in a word- brilliant !!
    Easy as 1,2,3

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    Tina
    Tina
    • 2 reviews
    • Verified

    What a relief!

    published

    This service was set up for me by Diane Soo from Fox Symes. What a relief. I will have savings for the first time in decades and I no longer wonder how I will pay my bills and car loan. The on-line program is clear and easy to use and communication with EDM is excellent. Highly recommend. :-)

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    • Verified

    Excellent service!

    published

    I like to give feedback about Matthew McCotter he has excellent customer service and responds and executes quickly to all my enquiries. Makes it easy for me to get things done. When you have staff like this it makes the customer experience positive and it's good for the business. Appreciate your work Matthew!!

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    erwin
    erwinAU
    • 2 reviews
    • Verified

    The service has been really helpful

    published

    The overall service has been helpful to us, since I started to ask some help and advices from her Diane Soo.

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    Lea
    LeaHunter Valley
    • 2 reviews
    • 1 like
    • Verified

    Can't live without EBP

    published

    I can't believe I did not know about this service prior to now. For my whole working life I have had a bank account where I would put my money for my bills but never once really transferred enough to cover them. This system allows me to transfer enough money to cover all of my bills while accumulating savings along the way. I now rest easy at night without ever thinking of how I am going to find the money to pay the next lot of bills coming in. I am grateful to Diane at Fox Symes for setting this up for me and giving me the opportunity to enjoy my family without stressing about the bills that we have to pay. I am extremely grateful!!!

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    Jess
    Jess
    • 2 reviews
    • 1 like
    • Verified

    Back on top of my finances

    published

    Easy Bill Pay was recommended to me by my Debt Advocate, Diane from Fox Symes. I can't praise this service enough - all my bills are paid and I am never behind on anything. I can edit bills, timelines and other details independently or can send through changes to the EBP team and it is done quickly and professionally. I am extremely happy with the service and recommend it to anyone who struggles with paying their bills on time.

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    SarahH
    SarahHSouth East Queensland, QLD
    • 2 reviews
    • 1 like
    • Verified

    Amazingly helpful!

    published

    Over the past 10 years I have managed to accumulate a stupid amount of credit card debt. I finally hit a wall this year, and was having trouble meeting the payments required, I could barely even cover the interest! I decided to give Fox Symes a go - it was here that I was introduced to Diane Soo - she has helped me to no end, and now I feel that I have control over my bills, rather than them controlling me. I highly recommend EBP to anyone that needs a little helping hand, it takes the stress out of bill payments, and has made my life so much easier.

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    Questions & Answers

    bev
    bevasked

    Has anyone tried to contact this company recently as I have been trying for the last 3weeks and have had no luck. So I called Fox Symes and they sent urgent email to the company asking them to contact me.I am still waiting. Starting tobecome very concerned as I need to make changes to my accountand have some payments stopped. Any ideas would be helpful.

    2 answers
    Elise
    Elise

    Hi Bev, were you able to get through to them in the end?

    bellaellul
    bellaellul

    Need to contact each other through email since they become easy debt management. It's frustrating because you don't know if anyone reads it

    Davo22
    Davo22asked

    How does this service differentiate to my budget?

    2 answers
    Bessie M
    Bessie M
    Davo22
    Davo22

    Thanks i am already a member now

    Get an answer from our members and Easy Debt Management representatives

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