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Easy Debt Management

Easy Debt Management

4.7 from 41 reviews

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Life changing

Have been using these guys for over 12 months, had some issues early on but since Dianne Soo took over my claim had been a success, She tells exactly how it is and worked hard to help me get me on top of my debt.

Thanks dianne

Excellent Sevice and knowledge

We have been using Easy Debt Management for a few months now and with the help of Diane Soo we have been able to get on top of our bills. Diane has an excellent source of assistance and knowledge in getting us back on feet and a better way of life.

Superb in every way

Easy Debt Management is one of the best organisations I have ever dealt with. Every single person I have spoken to or emailed has been extremely helpful, responsive - and nice! I really cannot emphasise enough how impressed I am with this company! The best and most consistently superb customer service I have experienced. Whoever recruits for EDM should receive a medal!

Love Easy Debt Management

We have been using Easy Debt Management for over 6 months now and with the help of Diane Soo we have been able to get on top of our bills and focus more on our family and goals. The service here is exceptional and I always get responses and help on the same day! Would definitely keep using it and have already recommended it to friends and family!

Excellent Service

With the help of Diane Soo, this is working a treat. Excellent service and professional people. Provide help when you really need it.

Perfect in every way

This would be one of the easiest ways, to make sure that bill are payed on time and the correct amount,
Diane S looked after me and it's all running very smoothly
Thanks heaps Diane.

Customer service

I have been with Easy Debt Management for just over a month. I have sent multiple emails to my case manager asking what my total amount of debt is to each company. I have had no response for 3 weeks. This is poor service and unacceptable. Instead of helping decrease my debts they have put me more in debt by their service fee. Easy debt management is now making it hard to end my payment plan. This company is NOT recommended due to my experience.

Amazing service. 100% reccomended

I couldn't recommended this service more. I was struggling financially and with a quick call I was able to sort out my debt in a simple and more manageable payment scheme. Not only that, the kind man I had the pleasure of talking to went above and beyond to help and for that I will be forever grateful. Thank you so much from the bottom of my heart.

Easy as 1,2,3

Easy Debit Management it fantastic
I don't have to worry about paying my rent, phone bill, or even the stress of finding money for rego when it sneeks up on you
In a word - brilliant !!
A special thanks to Dianne for the continuing support - in a word- brilliant !!
Easy as 1,2,3

What a relief!

This service was set up for me by Diane Soo from Fox Symes. What a relief. I will have savings for the first time in decades and I no longer wonder how I will pay my bills and car loan. The on-line program is clear and easy to use and communication with EDM is excellent. Highly recommend. :-)

Excellent service!

I like to give feedback about Matthew McCotter he has excellent customer service and responds and executes quickly to all my enquiries. Makes it easy for me to get things done. When you have staff like this it makes the customer experience positive and it's good for the business. Appreciate your work Matthew!!

The service has been really helpful

The overall service has been helpful to us, since I started to ask some help and advices from her Diane Soo.

Ok I guess

I was using EBP for awhile when [name removed] from Fox Symes referred me, I see how it could be useful for someone else however as it only covered a small portion of my expenses I didn't really find it feesable to continue, it was however really easy to use and their customer service was very helpful.

Can't live without EBP

I can't believe I did not know about this service prior to now. For my whole working life I have had a bank account where I would put my money for my bills but never once really transferred enough to cover them. This system allows me to transfer enough money to cover all of my bills while accumulating savings along the way. I now rest easy at night without ever thinking of how I am going to find the money to pay the next lot of bills coming in. I am grateful to Diane at Fox Symes for setting this up for me and giving me the opportunity to enjoy my family without stressing about the bills that we have to pay. I am extremely grateful!!!

Back on top of my finances

Easy Bill Pay was recommended to me by my Debt Advocate, Diane from Fox Symes. I can't praise this service enough - all my bills are paid and I am never behind on anything. I can edit bills, timelines and other details independently or can send through changes to the EBP team and it is done quickly and professionally. I am extremely happy with the service and recommend it to anyone who struggles with paying their bills on time.

Amazingly helpful!

Over the past 10 years I have managed to accumulate a stupid amount of credit card debt. I finally hit a wall this year, and was having trouble meeting the payments required, I could barely even cover the interest! I decided to give Fox Symes a go - it was here that I was introduced to Diane Soo - she has helped me to no end, and now I feel that I have control over my bills, rather than them controlling me. I highly recommend EBP to anyone that needs a little helping hand, it takes the stress out of bill payments, and has made my life so much easier.

Happy customer :)

Having to be the only income, I found it so stressful and unable to cope with the bills. I was trying to save at the same time but I couldn't until I found Fox Symes on the internet, gave them a call then to my surprise they managed everything in one go. I was so excited and so blessed to know that there is a company that actually do help and work with you according to what you can afford. Joining them is a blessing with such an amazing service that I wished that I found them long time ago. Then they (Fox Symes) took me through to EBP, who they will manage all my finance and bills.
I have to say that this is the most amazing thing that ever happened to me. Now, I don't have to run around to pay bills or even worried about it because EBP is handling it all the way. All I have to do, is enjoy life day by day and most importantly I have more time with my 2 beautiful children and my husband as a family.
Even though there is time to time where I run short during the week, I will ring Easy bills pay to see if they can help me out. Ashley O, how can I thank you enough for your amazing service. It's not only your service, but your advice, encouragement, and taking me step by step to ensure that I still have enough in my trust account to cover the bills. When I'm stressed out, you always seem to bring back smile to my face and forget about being stress. I tell you, if only other companies can be like Ashley O and the rest of the staffs at Easy Bill Pay, with their customer service, people who are finding it hard in finance situations, join EBP and you will be amazed how your life will turn around from stressed, depression, etc. to a brand new life. You will have the time of your life that you have ever dreamt off. So, thank you so much to ASHLEY O and the rest of the staffs. Ashley, you have inspired me and amazed me with your friendly, kindness, understanding customer service that anyone can ever asked for. I wish you all the best of luck in everything you do. You are blessed!

September 27th 2016 Update: Extremely Blessed - Fantastic Customer Service

What can I say, but I am extremely so blessed with this company and their staffs. Mathew McCotter, your customer service is God send. You made my day, just the way I wanted it. I am so happy and glad that Ashley recommended you when she is not there. I rely only on Ashley all the time and I have to admit that I get lost when she's not there, but after spoken to Mathew today, made me realise that there is always someone there to give you a hand. I wouldn't have the life I have right now, if wasn't for EBP...

I recommend EBP to anyone who is struggling with their finance. Believe me or not, they are fantastic and you will be really amazed with the kind of customer service you received. Their fees is less then a cup of coffee and they think of you all the way.

Lastly, thank you once again to Mathew M for all your help to bring my account up to date and now I have all my needs done and dust. Keep up the friendly, kindness service. Also, Ashley you still amazed me!

November 28th 2016 Update: EBP is the way to go!!

I went overseas for a holiday and got stuck with money. I emailed Ashley from EBP, explained my situation and she did it again...saved me! Now I am back, manage to get back on top of things. But Ashley is away on annual leave, Mark another hero, who managed to put everything back to green light...Never fear, never stress cos EBP will help and let you enjoy your life. Again thank you so much to Mark and Ashley for all their help and advice, I couldn't done it without you guys.. Recommend anyone who is struggling with life finance, trust me Join EBP! I wish I new about them 10 years ago cos by now, I would have really gone for a real vacation..lol Thank you!

January 5th 2017 Update: can't imagine life without EBP

It has been such an honour to join EBP. I can't seriously imagine my life now if I didn't know EBP. It's only been a year and my bills are almost there. Without their help, I know for a fact, I'll be struggling and stressing. But having EBP handle everything, your life is so peaceful, less stress and if you can't afford some bills, they always manage to put you in the right spot. There is no other other company like EBP. I will recommend EBP to anyone, now I am getting my extended family to join. Seeing them enjoying life makes a difference.

Able to live and by groceries. Thank you EBP

Recently I got to a stage that I was unable to continue living as my debts were more than my income. This was the most stressful time of my life. I had split up with my long term partner and ended up with debt that I had to go with out food for prolonged periods I heard an add for Fox Symes and decided to see if they could help me. To my amazement Luke from Fox Symes immediately came up with a short term fix for my debt to allow me to buy food and return to a manageable payment plan through EBP.
Luke kept in contact with me on a regular bases and informed me of each stage that he was working on. It was really great to have Luke working on making a long term solution for me by arranging a debt arrangement with my creditors.
This was such a relief as previously I had a nervous break down and was also suffering from depression. I even had to be admitted to a mental health unit as my life had spiraled out of control from debt. I seriously believe that Luke gave me my life back and I can now start to live again.
During this process EBP was allocating payments that needed to be payed during the process of getting the Debt agreement EBP was fantastic as all I had to do was have the money there for them to process payments to my creditors taking away all of the stress of me having to deal with creditors.
Thank you so much Fox Symes and EBP and Luke for returning my life to normal and being able to eat again.


The Bill Stress Is Gone :)

The stress of having to pay upcoming bills was crippling our family and we were living pay check to pay check, then Dianne Soo at Fox Symes, suggested Easy Bill Pay and I am blown away by how easy and stress free the whole process was and is, my bills are paid and we are saving money. DIanne was so helpful and beyond supportive, we are coming up to 6 months using the system and I wish we did this years ago. We are on track to get out of debt thanks to Easy Bill Pay and create a future for our family. For anyone struggling with managing there money I would recommend the system and Dianne 200%

This is absolutely perfect ...help me to have a balance life!!

I am grateful to Fox Symes and Dianne Soo. In a word She saved me from stress, depression & uncomfortable life. I can have a taste of life know.Depression is over and I am in track . Dianne Soo showed me the path while I was struggling to keep up with my daily life. Howe ever, She guide me like a member of a family. She also introduced me the Easy bill pay ..to keep my financial condition in a stable situation followed by keep up to date with my all bills.I love the way they feel us and help us to have a comfortable and balance life. Great work Dianee Soo. Thanks for the support ...

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Questions & Answers

Has anyone tried to contact this company recently as I have been trying for the last 3weeks and have had no luck. So I called Fox Symes and they sent urgent email to the company asking them to contact me.I am still waiting. Starting tobecome very concerned as I need to make changes to my accountand have some payments stopped. Any ideas would be helpful.
2 answers
Hi Bev, were you able to get through to them in the end?Need to contact each other through email since they become easy debt management. It's frustrating because you don't know if anyone reads it

How does this service differentiate to my budget?
2 answers
It's a lot cheaper, more control then 'my budget'. They are there 24/7 and very easy going staffs. The staff takes your stress away and helped you to be in control with your own money and at the same time, they guide you.. They let you live your life freely!! 'My Budget' don't have that and they are very expensive with fees to start off with.Thanks i am already a member now

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