- Verified purchase
Not fit for purpose
Very disappointed with this condenser dryer. Sure, it is quiet and doesn't fill the house with moisture ... but it doesn't actually dry clothes.
A load of less than 50% capacity after 2 x EXTRA DRY sessions comes out damp.
That's almost 4 hours of drying time and the clothes are still not dry.
My previous dryer was just a cheap smaller capacity Westinghouse dryer. It would dry a load in 90 minutes and lasted for many years.
Not sure why this much more expensive condenser dryer cannot do same.
Purchased dryer 2.5 years ago. Stopped working. Called Electolux for service. Hopeless. Technician didn't have required part ($30 drive belt). Said we would have to wait a week to get it from Adelaide. Then longer to install. Yep, just do without your relatively new dryer for 7-10 days while we get our act together. It isn't the first time we have had problems with Electrolux service. Wont give them another chance.
Surprised by all these bad reviews! We’ve had ours for 3+ years and never had an issue. Dries clothes and removes lint. I am wondering if others are taking their cloths out before the dryer is completely finished. It does beep as if it’s finished toward the end of the cycle, then intermittently cycle cool air to remove condensation build up from the hot cycle.
White box that spins clothes
As a dryer, it does one thing well.
As for drying, well it forgets that part.
Had for 26 months maybe had a couple of surprise dry loads that's it.
I purchased this dryer as it matched my washing machine. If only I had read reviews beforehand. No matter what setting I put it on my clothes do not come out completely dry!
And when you put your own time setting on the sensors still override it that they are dry when clearly they are not. Do not buy this dryer. What comeback do we have Electrolux as it’s an expensive dryer that does not do its job
- Verified purchase
The most frustrating drying machine ever
Having cleaned the filters and condensers many times following the instructions your clothes come out wet or damp. This machine with all its fancy buttons and gadgets requires to operate under one simple command HOT. If anybody knows how to find the combination that allows this happen I'd be very grateful
if it does not dry it's not a dryer
I have had the dryer for aprox two months. The first load I put thru came out damp so read the manual changed settings for the sensor, still did not dry. Separated cloths into similiar materials still damp. It just does not dry, so how can it be called a dryer. How did this get thru product development. When winter comes I will have to buy another dryer. not happy Jan.
Useless - would never buy another one
Have tried dryer with all different types of clothes and towels on all different cycles. Clothes always come out damp, even when you redo again and again. If you leave clothes in dryer you come home from work with clothes smelling mouldy and needing to be rewarded. Only had dryer for just over 2 years. Waste of time and money. One star is generous!
Not built to last, extended warranty a must
Worked well when it actually worked. Luckily we had extended warranty though, you will definitely need this. Ours only lasted 4 years before it died completely and was replaced. Extended warranty saved us the cost of 2 service calls with repairs plus the complete replacement, we would have been out of pocket around $1,500 otherwise.
Electrolux after care service is terrible as well. This brand and model is not recommended at all
Rubbish walk away
I brought this dryer as the sales person recommended it for the size and the fact I wouldn’t have damp walls or floors. It’s pretty good on power because frankly my clothes, towels, linens aren’t dry! I mean 1 hour 59 minutes for a small load in extra dry cotton, the longest and hottest setting apart from a duvet setting, is crazy that nothing is dry. Now how do
You make it dry! You can’t just reset the timer, because the sensors say it’s dry. I know dogs are saying it feels damp and take it out, wait a bit and it’s definitely dry. I can guaran...
Not the greatest Dryer but a lot more energy efficient than our old conventional dryer
Was sold a dryer that could solve all of the worlds problems and dry my clothes better than the old element dryer we used to have.
I should have known better. What every one needs to know is a condenser dryer will dry your clothes to about 98% and use next to nothing in energy consumption. as apposed to the old element dryers that were a fire risk and cooked the clothes.
Slight learning curve but now i like the machine.
You’ve got to be joking!
I should have read all the reviews before I purchased. I wouldn’t have gone near this machine if I had. What an absolute joke. I first tested it out on a small load, about a 1/4 load and after an hour and a half it was still wet, so then put it in extra dry for another two hours and finally dry but not 100%. So tried my cotton bed sheets today, again, not a full load, and after 3 hours they are still not dry but the machine says they are dry so won’t continue to dry. So I wonder how long would it take to actually take to dry a full load, 6 hour...s I’m guessing. I bought the 8kg because I needed that size load for our family thinking, brand new machine, Electrolux has been around a long time, I should be right. And from the reviews it’s not just me and it’s not a faulty machine, it’s clearly a design fault. When we called the store, the guy said ‘oh no they won’t be dry, they’ll be dry enough to hang up and finish drying’ ..... I’m what the??!?!?! I bought a dryer to dry clothes not to create more work for me and create massive power bills. If I’m using the hottest setting too, what on earth are the other 13 useless settings for? So it looks like I’ll be taking my washing to the laundromat to dry as it only takes 40 mins there. Electrolux should be embarrassed and admit the machine is a big design fail and take it off the market.
Purchased in May 2019.
Broke down in the forst12 monthsjust out of warranty... the company actually fixed it free and hasn't missed a beat since then... the dryer stops when the clothes are dry...
Purchased in June 2017 at Betta electrical for A$600.00.
Like it, don’t love it.
So, this is a dryer you need to get used to if you have moved from a standard front venting dryer. We had a Hoover for 16 years, never took longer than 90 mins to dry an entire load, never had to think about sorting loads etc. However, with this dryer you do need to sort, not just into cottons or synthetics or wool, but also size and weight. You cannot put anymore than 3.5kg of synthetics in, or 8kg of cottons. I have found the sensors for me, are too sensitive. If I dry a load of towels, I expect to be able to put in the towels, bath mats and ...hand towels and for them all to come out dry at the end. To get them dry they have to be done on cotton extra dry, the hottest setting, which takes 1hr50 mins. (Old dryer, 90mins). However I find that sometimes the smaller item will be dry, and the largest not quite dry, which im not thrilled about. I’ve also found that when you take stuff out, they often feel damp, but if you shake them and separate everything out, a few minutes later they will often be dry. I assume there’s is a lot of humidity inside the dryer, since that is how it works, to pull the water out of the clothes. I have adjusted the settings CO_1 for the driest setting, but I’m still not happy. I have called Eectrolux who told me to do smaller loads of similar size items, and two two loads. So instead of a 90min dry on my old machine, it will take over 4 hours on this one. Not so good for energy consumption. The reason we bought this dryer and not the $200 cheaper front venting Electrolux was because this one was bigger, so we wrongly assumed we could dry a larger load. The only thing I do like is the air that comes out is dry not humid, so no wet laundry floor and walls. One thing we’ve been unable to work out is how to finish drying a load that’s been hung outside and isn’t dry. We’ve tried putting half dry loads in the machine, on extra dry cotton, and it turns itself off after 5 mins. We’ve tried putting the same load on 30 mins time dry, 3 times in a row and it’s still not dry. So I’m not sure what else to do. I want to like this dryer, I really do. But if it continues to not dry clothes, I’m going to insist Harvey Norman take it back and give me a part refund and provide me with the front vent dryer. Another thing, don’t bother with the product extra care form Harvey Norman, there’s a considerably cheaper warranty extension available from Electrolux in the booklet that comes with it.
Day old, barely works
Taken 8 hours to leave a single blanket damp and moist.
It spins, it heats up, but its sensor stops early every time before things are actually dry
Todays day 2, and it hasn't behaved any better at all. I'm returning it tomorrow for a full refund and wish i'd found the reviews here before purchasing.
Nothing dry, definitely wouldn't recommend :(
We bought this dryer early July, was not working right from day one. I thought I'd set up the sensitivity for the condenser incorrectly (you have to set the water hardness for your area) but when I contacted Electrolux the woman went through it with me and confirmed it was correct. They sent out a technician the following week who tested the machine and found the main control board wasn't sending power to the elements so the dryer wasn't heating correctly. As the machine was so new Electrolux agreed to exchange it, instead of repairing. I recei...ved the replacement a few days later and all seemed good the first two times I used it. The next time I needed it was about a week later, I tried to dry a set of sheets but found they just wrapped themselves up in a tight ball, I had to open the dryer several times to untangle them, then at the end of the cycle found they were still damp and I had to hang them up to finish drying. I tried a couple more loads of clothing but to no avail, everything came out damp no matter what setting/cycle I used. I contacted Electrolux again, to be told by the woman on the phone that if I wanted my clothing dry I was supposed to use the extra dry cycle followed by the 30 minute time dry cycle. When I told her I thought that was a little unreasonable she agreed to send the same technician back. The technician tested the second dryer and it proved to have exactly the same fault as the first, he again recommended a change over of the product. We went back to the store where we had made the initial purchase, spoke to the sales manager and decided to change to a different brand. We have only had our new machine for a couple of days, but so far I'm thrilled with it, it does everything as advertised and my sheets don't tangle! There's no way we'd go back to another Electrolux, sadly I wouldn't recommend them at all.
This dryer is so bad, it's been taking hours to dry a double duvet OUTER and 2 pillow cases it's an absolute joke! Been switching settings and it keeps stopping and beeping and it doesn't dry anything! Will be taking it back tomorrow it is a piece of crap. Thought we would be safe with Electrolux but no.
Water leaking & heat now compromised
After looking on the web for answers, I now find myself so frustrated. Emailed Electrolux over a week ago and no reply. Water leaking on the floor everywhere. I have bought an Electrolux dual door fridge only to find the handle on the freezer draw constantly comes off in your hand. Have a front loading Electrolux washing machine that has recently had a faulty part and it was quicker to pay for a repairer to come out rather than wait an eternity for Electrolux to call. Called and left 2 messages, no reply. Common theme here. OFT, here I come and Im not happy!
Questions & Answers
We unplugged the Dryer to paint our laundry. A week later we plugged it back in and it came up with and error code: EH0. This means interrupted power supply so we tried a different power point. Still got the same error code. Can someone tell me whether we should order a new part? It is just out of it's 2 year warranty - bought in July 2016 :(
We have a EDC2086GDW dryer that was a warranty replacement when our previous model faulted when in extended warranty, now this unit has faulted with EH0 we have tried several times powering the unit down but to no avail.I am affraid my confidence in electrolux products has sunk to a very low level.It took nearly four months for the original replacement to arrive, now another failure. Any help?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.