Electrolux EHI935BA

Glass – Would you wonder it will crack or break if a heavy object is dropped on it ? We have had two over 12 years,,,dropped a pot on one.claimed insurance no problem.........Dont throw rocks at your windows either . That is NOT even in the small print I guess Electrolux think that all their clientell have some knowledge of glass and rocks ?  Show details

Disappointed with Electrolux cooktop - way too easy to crack – We bought a good quality top model EHI745BA over $2000 2 years ago. A drop of a sauce bottle on top has just now cracked the surface. We have been advised our additional 3 year warranty doesn't cover it. Sales rep advised that the small print says not to keep bottles near cooktop. This is like saying don't keep milk near the fridge. Very disappointed.

Cracked cooktop – Have had my cooktop for about 17 months and until now have been very happy with it. However, a bottle of oil was knocked over near the cooktop and cracked the corner of the glass breaking off a large slither and numerous other smaller pieces. I was devastated. Previously had a glass gas cooktop which lasted 27 years without any chips or damage.… Read more

The glass on this cooktop is obviously substandard and too fragile. Would not recommend solely for this reason.

Completely disappointed – I dropped my Le Creuset lid and cracked my induction cooktop! It took 2 weeks for Electrolux to come and replace it. The day they were due to replace the glass on the induction, they called and said the part was lost in transit. They sad they will contact us back with another date. We didn't hear from them so we called them back to chase it up.… Read more

They said they will organise another part to be sent out via express. A few days later they called us informing us for the part was AGAIN lost in transit (second time) When we requested the tracking number (to do our on investigation) she could only provide us with one. After numerous calls and 2 whole days off work, they finally came to install. After they left we realised the left side wasn't working. Their service has been so poor I will never buy any Electrolux products again and will never recommend it to anyone. The only positive thing was the technician was very helpful and apologetic. So disappointed with Electrolux!

Control board replaced 4 times now...not working again! – Non stop issues with this model overheating - control board has been replace 4 times now (twice at our expensive, needing to wait up to 6 weeks for the part) and still consistently stops working (usually when it rains). Electrolux says it was installed incorrectly with no ventilation gap underneath so after it was repaired in April I removed the… Read more

draw completely under the cook top (giving it huge amount of ventilation) and 5 months later it's stopped working again we (same E9 errors). Wish I could find another model to fit the cutout...at a lost as to what to do as we designed our kitchen around this cook top. When the model works it's great but this experience means I'll probably never buy an electrolux item again.

First induction cooktop - my wife and I like it – I did not see much review on this but we wanted to try an induction cooktop. Advantage of this is that the size fits well to replace another Chef 900mmx400mm ceramic cooktop without cutting the benchtop. Good: fast to cook, easier to clean than the old ceramic cooktop, easy to control the power, fits our old cooktop size. Bad: might crack… Read more ·  1

the cooktop if hit by something hard - common weakness among these types of cooktops. Induction cooktops are more expensive.

Our ceramic cooktop had a non fatal crack because of dropping of a pan onto the edge. So be careful when using this ceramic glass types of cooktops. Overall it has been working without issues for more than 4 months.

Disappointed – This glass is very hard to clean, not just a matter of hot soapy water as told!!! The glass has no protective edge so when a plate was dropped from 3 inches above, this caused a crack to run across the cook top. This is not covered under warranty. Very fragile looks nice Way too fragile