Electrolux ESE7007SG (700L, Stainless Steel)
Verified3 reviews
Started falling apart after around three years. Flimsy – After around 3 years, the fridge started falling apart. Freezer handle broke. Fridge door shelf broke. Two out of three of the fridge crisper shelves have broken. And it now makes an unusual slight whistle sound when the motor is operating. Terrible value for money.
Purchased in .
- Household Size: 1 person(s)
NEVER buy from Electrolux – My fridge is 6 years old and the black insulation is coming out and has torn off the fridge and freezer seal. The guy that came to look at it said this should never happen and that it is a fault. When you spend over $3,000 you expect it to last longer than 6 years
Purchased in at David Jones.
- Household Size: 6 person(s)
Hi Daisy Linda from Electrolux here. We are sorry to hear you are experiencing problems with your fridge. If you wish to discuss this further please feel free to contact me at customercare@electrolux.com.au attention Linda Ticket Number 1091419. Thanks
Mixed feelings. Let down by flimsy plastic interior – I liked a lot about this fridge but the thin plastic interior keeps breaking. We had our original one replaced at a discounted cost to us in 2015 as the plastic shelf in front of the crispers cracked. Now the replacement fridge is under warranty still and again we have a crack in this part and also the plastic door interior holding the door shelves has cracked so the shelf can’t be used anymore and a door shelf itself has cracked. Electrolux is attending next week but not sure what will happen as the model is discontinued. If only the plastic interior was more durable, it would have been a great fridge for us. Customer service has been ok so far but will see what the outcome is.
- Date Purchased:
Just an update to our problem. Electrolux ended up offering us a full store credit for the fridge as there wasn’t a similar replacement for this fridge. So I have to acknowledge Electrolux and give them credit for providing a decent warranty in the end even though it’s hard getting through to customer service. I ended up getting a Mitsubishi Electric fridge this time though as it suited us and had good reviews. Hope it goes ok. However, the old fridge will probably end up in land fill now which is bad. I’d rather someone made a good robust fridge that didn’t have any fancy gadgets but just did its job as a fridge and didn’t break so easily.
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Hi Michael, Vivian from Electrolux here. We would appreciate the opportunity to discuss the concerns you have raised about the Fridge. If you wish to discuss this further please feel free to contact me on 1300 365 305 or email at customercare@electrolux.com.au attention Vivian Ticket Number 4583218 Thanks, xxxxxxx