Self-regulating moisture levels
Plumbed fridge is more costly
Reviewer Photos & Videos
Love it! BUTT.....
We just have our fridge now 3 days, but its taking tooo long to make Ice! We dont care about the noise but it makes about 12 - 18 cubes ice at night and 12- 18 in day time? We thought it would make it quicker it is like its taking too long to tip the ice out. Thats the only problem we have so far.
Purchased in April 2021 at Harvey Norman Retail Stores for $1,900.00.
Very good fridge, although water pump may be a problem
We purchased this fridge mid-2020 and the in-built water cooler and ice maker is a blessing in Australian summers. As others mentioned, the water pump is fairly noisy and potential buyers will need to assess whether the noise is tolerable. We don't use the water dispenser on the door, and so the only time we hear the noise is when the ice maker refills (several times a day for ~5 seconds).
Another potential issue is the quality of the water pump. Ours failed in the first year. Repair via LG and their contracted repair agent was speedy, but the...repairman advised that this is not an uncommon problem. He surmised that it could possibly be the result of frequent occasions when the pump attempts to draw from an empty water tank (the manual makes no mention of this). Fortunately, the pump is plug and play, requiring only the removal of a small back panel, and so handyman owners out of warranty need not fear an overly complicated repair procedure. However, the pump (part no. 1946851) is fairly expensive at $175. I distinctly remember the pump becoming obscenely louder in the weeks leading up to its failure. If owners notice theirs doing so, I would suggest that you have the pump assembly examined when your warranty is still active to ensure that you have no out of pocket costs.
Holy cow, I love this fridge
This is my first fridge with a water dispenser, and I freaking love it! Water/ ice dispenser has changed my life, and I now drink a lot more water and far less sugar garbage because it's icy, and it's right there. We got the non plumbed version because I don't have water in that side of the kitchen and who can be bothered with plumbers. But what really drew me to this was the internal design and dimensions.
I went with a side by side because the freezer on top-mounted fridges is always too small, modern bottom-mounted freezers are too big and...mostly drawers, rather than doors which you inevitably have to dig through, and French door fridges make an irritating noise when you open them. The shelves in the door of the LG are deep and can store a lot of stuff, which makes them handy. It also makes the shelves in the fridge slightly shallower and easier to reach the back. This is hands down the best designed side by side I looked at. In terms of performance, it seems to work really well, temperature can be set for both fridge and freezer, so if you like your icecream slightly softer, you can easily turn the temperature on the freezer up a bit without affecting your fridge. It has also never frozen the stuff at the back of the fridge trying to keep the front cold, so temperature seems to be pretty even across all the compartments in the fridge. And since I bought this my electricity bill has actually gone down - granted my last fridge was old, but it was also half the size. My only real criticism is that you can't really adjust the shelf spacing. We've had to end up storing the vodka in the fridge because there aren't any shelves in the freezer big enough to stand it up, and it decided to leak lying down. It's a tough life. As other reviewers mentioned, it does make some noise when making ice or dispensing water, which initially was loud enough to scare the cats. But cats are idiots and they got used to it and so have I, so that isn't really an issue now I've had it for about 6 months. And apart from the water pump, the fridge itself is whisper quiet, so I could care less about 3 seconds of pump noise in the middle of a Netflix binge when I don't have the semi-constant compressor noise in the background. It's the best fridge I've ever owned.
Purchased at The Good Guys for $1,899.00.
First time having a water and ice dispenser fridge, yes it is noisy when the pump is working but works great. have had it for over 1 year, will recommend it
Purchased at JB Hifi Home for $1,899.00.
Noisiest pump I've ever heard
Do not buy this fridge if you like peace and quiet in your house. The water pump which goes off every couple of hours to fill up the ice maker is unacceptably loud. It is just as loud when dispensing water and goes for as long as you are filling up. LG have been useless and think that a loud pump that our neighbours can hear is not a fault. How were we supposed to know how loud this fridge would be when looking in the store? We have said to LG that we are happy to have the pump replaced with a better one but they say it'll be the same pump so i...nstead we will be demanding a refund. This is such a major fault for a well known brand and in 2020 this is not good enough. We have paid over $2000 for a fridge that we can't even use the water and ice feature in fear it will wake up our light sleeping 2 year old. So incredibly unhappy and we will be rethinking buying LG products in the future and letting family and friends know about this.
Purchased in November 2020.
Excellent purchase. The led lights inside are are real winner. Just an fyi you'll need about 20-30cm wider than product for doors to open. I've got 110 cm and the freezer door really can't open wide but it's no big deal. Anyone complaining about the ice maker is insane. Of course it makes a noise extremely periodically. It's an ice maker. Unless you are sleeping under it it's irrelevant. If you're deciding between ice and no ice, this non plumbed version is incredible. We love it.
Purchased in September 2020 at The Good Guys Online store for $1,500.00.
Happy BUT ......
I have had my fridge just under 3 months now. There is a slight dent already on the door. Considering I'm the only one living here. Not a rough person. I've had to defrost it twice to fix the water dispenser. The defrosting is a very wet process. All in all the inside is lovely. The door shelves are so deep. the only fault is the water jug should be stronger for sure. A more durable material.
Purchased in September 2020 at Harvey Norman.
Great, but very noisey water pump
It is a great fridge, but...a few things: getting used to having no handles (doors are heavy - so don’t get your fingers caught when closing - ouch). The fridge is well sized, and easy to use. Ice dispenser can be heard, though tolerable. But the water pump to dispense the water, or refill the ice tray was too noisey (74 to 80db) for our liking. It could be heard through out the house, whilst somewhat deafening in the kitchen. Even my iWatch alerted to me that constant exposure may result in hearing loss... will admit, it wasn’t the fastest to ...fill my pint glass. It appeared the water pump sound reverberates off the back and side wall, amplifying the sound. Overall, a design flaw. After a 2.5month engagement with LG (replace water pump, get their techs to review video) they refunded our money and are going to take back their fridge. We will still consider LG again, and appreciate that they tried to resolve the issue, and and happy they will refund our money - even if it took longer than I would have liked.
Purchased in September 2020 at Appliances Online.
Good for three years only
Purchased in January 2017. Last week received Error Msg and we called a technician out who advised that the ‘computer’ was no longer sending messages to the cooling system of both the fridge and freezer. We couldn’t get a time frame or if the computer part was in Australia, but looking at at least 5 days without a fridge if it was able to be repaired. Miraculously, it started again but we have received the same error messages the past two days and it has stopped working again with the same error code. My husband spent almost an hour on the pho...ne with LG service this morning, not helped by the person on the end of the phone having limited English skills. Their ‘service’ system is designed to fail the consumer when you have to upload information but you don’t have a case number to allocate it to. Today’s response was to allow up to two business days (without the fridge) to see if they would be able to help us, but no guarantees. How long can we be expected to go without a fridge while LG decides whether they will or will not offer assistance? **Edit: LG did come to the party and offered a store credit for the value of the fridge from our place of purchase, which was very much appreciated.
Purchased in January 2017 at The Good Guys for $2,000.00.
Everything we needed
This is our second LG fridge and after one months experience, the new fridge is working well. I note that some reviews indicate the ice maker/dispenser is loud, but from my observational experience it is tolerable and seems no worse than other brands I have used in the past.
Purchased in September 2020 at JB Hi-Fi Online Store for $1,999.00.
Bad product quality, bad customer service experience
At least in my case, the product showed strange signs from the very beginning (clonk-clonk noise from the compresor, for a random periods of around 2 mins). I called the support, and they made american-tape kind of cheapest and temporary repairs ("official staff", called directly from LG official website.. that indeed the staff was subcontracted omg).. and when the warranty expired the compressor finally was broken.. in three years! they wanted to make: 1 visit check, ask for the replace piece 2weeks??? wth and another visit to install so.. aro...und 220$. they wanted to keep doing the same but 90$ each visit after warranty so.. a serious company would have replaced the product a long time ago.. anyway, here I put my 5 reasons why LG is not suitable choice for fridges: https://youtu.be/rtluWhPDhdI ..I really hope it helps someone.. and please enrich the info with your own experience, so it helps other people. Thanks..
Purchased in March 2017 for $750.00.
Great fridge freezer for small family
Bought Fridge from Good Guys Hoppers Crossing on 30/5/2020. Working perfectly since installation. Love that it’s non-plumbed. Had my ice cubed or crushed whenever I like. The noise from the ice maker is not too loud at all and I got used to it soon enough. The fridge has lots of space surprisingly as the shelves on the door are wide enough for all my condiments and bottled stuff. I also like the look of the fridge freezer. The guys who delivered the fridge did an amazing job as I have few steps into my house and couple of steps down to the kitchen. Thanks Good Guys for good price and great services.
Purchased in May 2020 at The Good Guys for $1,800.00.
Extremely noisy ice maker
No problem with the fridge. It's near new BUT it makes an horrible grinding noise from the ice maker that echos through the whole house at inconsistent times, night and day.
Purchased in January 2020 at Harvey Norman for $2,000.00.
Great size for our family of 5. Easy to use. Little messy if u don’t get the cup in the right spot for the ice aside from that so far so good
Purchased in May 2020 at Betta Home Living for $1,800.00.
I love the fridge & the desing but only disappoint is ice dispenser take lot of Space from the freezer ..& always have to replace the filters other then that fridge is good
Purchased in June 2019 at Bing Lee Physical store for $1,899.00.
The reviewer stated that an incentive was offered for this review
Our recent purchase of the LG L668 was after much research. As we previously had a side by side we looked for a similar fridge. Having made the purchase I am happy to report that the fridge is meeting all our requirements. After switching on we had to wait 24 hours before it was at peak performance but after that - no problems. Ice maker is great. The freezer section works well as does the fridge section. Minor comment is that the fridge door must open fully in order to remove the baskets. Fridge is quiet in running. Doors are a bit different as they don't have 'handles' but you quickly get used to the 'channels' in the door when opening and closing. Very happy to recommend this to other purchasers.
Purchased in May 2020 at Harvey Norman Retail Stores.
An ice making fridge was always on my bucket list and when our 27 year old fridge became increasingly noisier every night until we couldn’t hear each other, we decided it was time. I did a bit of research and based on lots of excellent reviews and the price point, decided on the LG. We had to get non plumbed as it would have been out of our budget to get it plumbed in. Didn’t get off to a great start as after installation the water & ice didn’t work. A call to LG the day after and they gave me the number of a local plumber who came quickly and ...discovered it was just a loose wire and reconnected it at no cost to us. We have been super pleased with it ever since and as a family have never drunk so much water or enjoyed ice on tap. I’m enjoying my G&T’s on ice as well as scotch and drys. The fridge looks great, is super quiet and has plenty of storage for our family of 4. I love the lighting strips inside the fridge. Not sure that it will last out 27 years like my old fridge but that’s just a sign of the times.
Purchased in March 2020 at The Good Guys for $1,690.00.
Nothing but problems
Had the fridge for 20 months. The first problem happened about 4 days after the first anniversary. I must admit LG service on this occasion looked after me and the repairs were organised quickly. Worrying though that it was a computer panel issue and was replaced in 5 minutes. 3 weeks ago the fridge showed a fault on the electronic panel and after providing all the paperwork again, receipt, serial number etc I am still waiting. It took them 10 days to organise a repairer. The repairer said the fridge is irreparable as the fault lies in the elec...tronics within the frame. Now I am waiting with their off shore call centre who cannot give me a date on when I will receive a replacement. We have 3 small children and we have been living with an esky as our main food storage and shopping daily. The fact they cannot give me a date when I will receive a replacement for their faulty product is what upsets me the most. I would not recommend buying an LG fridge.
Purchased in August 2018 at Harvey Norman for $1,817.00.
While I say it is a great fridge one thing knarks me about the exposed piping here in Northern Qld, warms the water, so if you just want a quick (without ice) cold drink, it is not going to happen. The reason for purchasing a non plumbed system.
Otherwise all is good, runs quietly as does the water pump and ice maker
It does maintain a consistent and reliable temperature in all compartments.
The (doors) downward hand grip (no handles) is somewhat difficult to get used too.
Watch out for the crushed ice spilling onto the floor - need a large bowl to catch the ice to prevent this.
Purchased in February 2020 at Betta Home Living for $1,799.00.
So much space
So stylish and roomy, Temperature is consistent, so much room in the door of the fridge for all containers soft drink, juice and milk 2 lts no worries. Quite and the fresh water / ice / crushed ice is so wonderful especial during summer! Not to expensive for the amount of room inside.
Purchased in September 2019 at Betta Home Living.
Questions & Answers
Boy, I wish I had read these reviws before I purchased. We decided to go with the non-plumbed version as we weren't sure if we had plumbing available for the fridge. But the pump noise is unbearable...... it is waking us at all hours.
Can you please let me know plumbed version has a quiter pump?
Did you think to ring them for answers?
Hi received our new fridge yesterday, removed the ice dispenser (not needed) and fitted extra shelf.
Tried the cold water dispenser this morning and the water is not cold, do I need to refit the ice Dispenser?
Winner of the 2018 ProductReview Award, the LG 668L features two fridges to choose from: plumbed and non-plumbed, depending on your budget and household needs. This LG Side by Side range offers similar features to other Side by Side ranges by LG, such as the LG 668L Side by Side series.
- Available in two options: plumbed and non-plumbed. Plumbed means the fridge needs to be connected to the water line by a plumber, and non-plumbed doesn’t need to be installed by a plumber, as the water is dispensed from a tank.
- Tempered glass shelves, which are stronger and more durable than ordinary glass
- Includes various compartments such as door baskets, drawers, and an egg box to keep food neat and organised
- Adjustable fridge settings via mobile LG app, so you can alter the temperature from home or remotely
- An alarm that’s triggered if you accidentally leave the door open, in order to prevent food from spoiling
What reviewers liked about this fridge:
- The voluminous size of this fridge provided plenty of space for cold foods, as well as frozen goods in the freezer compartment
- The filtered water and crushed ice features were recurring points of praise among reviewers, with many claiming they couldn’t stop coming back for more chilled water
- A budget-friendly option, the non-plumbed fridge was a suitable choice for those who were hesitant to splash out on the additional expenses of a plumbed fridge.
Points to consider:
- The plumbed fridge is $100 more expensive than the non-plumbed fridge. Plus, don’t forget to budget in the additional cost of hiring a plumber to install the plumbed fridge, which usually costs between $100 to $500.
|Category||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators||Side by Side Fridges / Refrigerators|
|Dimensions||1790 x 912 x 733 mm||1790 x 912 x 733 mm||1790 x 912 x 738 mm|
|Energy Rating||3 star(s)||3 star(s)||3 star(s)|
|Household Size||5+ people||5+ people||5+ people|
|Features||Door Alarm, Ice Dispenser and Water Dispenser||Door Alarm, Ice Dispenser and Water Dispenser||Door Alarm, Ice Dispenser and Water Dispenser|
|Colour / Finish||Stainless Finish||Stainless Finish||Matte Black|
|Number of Shelves||4||4||4|
|Number of Fruit & Vegetable Bins||2||2||2|
|Weight||124 kg||124 kg||124 kg|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)|
|Total Capacity||668 L||668 L||668 L|
|Fridge Capacity||422 L||422 L||422 L|
|Freezer Capacity||246 L||246 L||246 L|
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