Electrolux EWW12832

Great Washing Machine – This washing machine is easy to use and has a program for every type of washing you'd need to do. I use it for towels, sheets and all types of clothes. The delayed wash feature and ability to reduce the wash cycle time is very handy. Show details

Excellent – Super easy to use , the whole family can work it! I use the shorter cycle daily and the longer ones for sheets, towels ect Super quiet you don’t even know it’s on ! Would recommend this washing machine to anyone looking for one :) very satisfied with it !  Show details

Great combo washer and dryer – Washing machine is great - delayed start which is super convenient, lots of settings including short cycle. I was hesitant to buy a front loader because of the long wash cycles but you can adjust the time on cycles - some as short as 35 minutes for a normal wash. Even has a quick -8 minutes wash for things that don’t need much. Dryer is ok too,… Read more

doesn’t hold as much but still gets the job done saving on space in the laundry having two separate machines.

Cannot dry – Dryer is utterly inaffectual. Even with a small load takes 3-4 to dry, much longer with a full load. Questioning the energy/water efficiency of a machine that takes 2-5 times as long to do the same job. As a small consolation, delicates are treated relatively well on a normal cycle.  Show details

Shocking! dryer does not dry – Staying at a hotel apartment with this washer / dryer combo in it and the dryer does not work. We spoke to reception who sent a maitnence man to have a look who told us that none of them work and there must be at least 75 apartments here. They are so bad that the hotel has offered to dry our clothes for us coz we can not get them dry in this machine. They come out like a hot towel they give you when you fly business class.  Show details

Great – The washing machine has so many settings and a time delay setting which I found so useful. It cleans the clothes beautifully and the spin is so quiet. it fits a good number of clothes in it. we use liquid instead of powder because we were finding that the powder built up  Show details

Great combo! – This is my elderly mothers second Electrolux EWW. The fact it can wash and dry in the same drum is a bonus and she bought the stand that raises the machine making access easier is another bonus. It is built strong and does not move around the room like some other brands we’ve had. It’s just a great machine!  Show details

Dont Buy it ! – This machine is horrible compared to a 15 year old washer. The dryer function is just false advertising. My machine is stuck on rinse hold optiom (it automatically choose and is stuck there) screen frozen, called out a technician for a massive 185$ and what an utter waste of money. He came had a quick look didnt even open the machine and said the… Read more

pcb boards needs to be changed and ill order them in, he came back 5 days later and changed the selector pcb and control which had nothing wrong with it and said he forgot to order the main pcb board (which also is most like just fine) , he changed the front plastics which had nothing wrong with it and finally afviced me that the best thing for mw to do was throw this machine and buy a new one. What kind of a call out is this, doesn't electrolux have a reputation to live upto. I bought this machine for 1200$ when it was advertised as "top of the range" and what not. currently thinking of going to the consumer and fair trade ombudsmen and any legal institution that can help with this issue to get my machine replaced or refunded.

Best Washing Machine I have owned! – This machine is really an excellent device. Quiet, Energy efficient and water efficient. The feature I love best is being able to set the timer to delay start to a time which suits our off peak energy tariff. Though it was a run out model when we bought it. I am sure the current models will be just as good and maybe even better features have been… Read more

added. In years past I have had Electrolux Vacuum cleaners and hadn't considered the brand for other appliances. Now having used this washer for several months I would consider their other devices in future purchases.

Never had any problem with – Great machine, just does what you want it to do. Never had any issue with it, I got it now for 3 years. Is very silent and has a great choice of programs to choose from. The quick wash is very helpful and the machine does not use too much water.  Show details

Perfect washing machine / dryer – It washed clothes very well without damaging it. It wasn't too noisy if you don't overload it (although we kept it in a closet cupboard) and had enough capacity for 2 people. It leaked once but then stopped and didn't bother us afterwards. In general I would highly recommend this washing machine / dryer to everyone. It's not too bulky and would… Read more

fit in most laundries. I especially liked the clicking sound at the end of every wash to let you know that it's finished.

Ongoing intermittent electrical setting issue – After purchasing the washing machine in 2012 we have been having intermittent setting issues. When the adjust time button is pressed the display continues to speed thru the settings at high speed as though you were holding the button down. It has also gapped on the wash select dial on the odd occasion. The technicians came out but while it is… Read more

an intermittent issue they were not able to repair it.

It only occurs once in every 6-10 loads. Fortunately for me it only seems to happen when the missus is doing a wash.

So far so good – I have had no problems, I would recommend this product. It spins out clothes well seems to clean good too I like how it beeps when cycle is finished. There is many functions to choose from which is good. Negatives is you can't do a fast 18minute wash on cold and have it spin on maximum. Cleaning out the filter is difficult and too low when… Read more

machine is on the ground because you can't catch the water well it takes many times to empty but that's pretty minor negatives. Overall great.

Ongoing issues with the Rubber Seal – This is the second time in under a year where we have to get a service call to reaffix the rubber seal around the door. Does not stay put when we fix it, not a robust item. Was told to be careful not to overload as it will pull away. which we don't it just very easily slips off. I have never had this issue before in any previous front loaders. Also long cycles and dryer not very effective.  Show details

Working but very long washes – Good condition and working but very long washes. Unable to change many other settings. Works somewhat well, smells still remain on some clothes Quite loud. Beeps a lot. In summary: barebones washing machine. I would prefer others if more settings could be added. Other than that it has not broken down which is a plus  Show details

Did not last long. Dryer runs too long – I bought Electrolux EWW12832 washer and dryer combo about 3 years back. Initially washer programs ran well. Dryer has always been taking too long to try the cloths. 2 hours !! and then also you still need to put on the bed/floor to evaporate the steam. After 2 year or so machine started complaining. Sometimes the LED flash just doesn't display… Read more

digits. Can't see programs. Repairer came 2 times to fix the issue but he couldn't. Luckily I had purchased extended warranty for 5 years so got money back of the item, by loosing the full insurance amount.

My advise is if you want to buy this model, you make sure to buy extended warranty too!!

still going strong - wife likes it – At first based on the history of reviews ive seen I was relantant to buy this model. But I purchase this with Good guys, we had no issue (touch wood) Pros: night setting so you can start it in say 6-7 hours (during off peak electricity times) Quick 20mins wash relatively quiet cons: it wasnt cheap Not sure about long term reliability and warrenty cover quick delivery from good guys  Show details

Cost over $1000 and deceased in just over two years – Paid well over $1000 for it, couldn't the dryer (reason below) and a few months out of it's only 2 year warranty, it's stopped working and locks the clothes inside wet. Called Electrolux and they're adamant it's out of warranty even though its only a few months. Very slow washing programs, requires 2 hours for a 'nice wash', their recommended… Read more

wash takes about 6 hours.

For 2 years didn't use the dryer function as it used hot water to dry clothes and didn't really dry clothes still, so waste of money there.

It could do a nice wash, just had to know what your doing.

7 KG Combo – As a past service rep for Electrolux , I stayed loyal when buying a new washing / drying machine , for use up here in Darwin . The Dryer was a dismal excuse for a dryer , and was a waste of money in purchasing and attempting to dry cloths with it , also would need a mortage extension as it a budget breaker if trying to dry items with , a lesson… Read more

in life !!! Really should have saved the extra money and bought a washer and gone to Laundrymat and dry there , seriuosly !

The washing machine to be truthfull was EXCELLENT , just a TOTAL SHAME That the body of the unit wasnt made with better quality metal as within a several years it developed small rust growth points , only too progress constantly in this inviroment !!!! DEFINATELY ! No leaks to case this , but talk to someone who cares !!! Sadly the distingished thing , cannot live a mature distingished life up here in this enviroment and is now looking like a rusty unroadworthy car that Australians once had to endure and except as part of life within a few more years .

AS they say ONCE BITTEN TWICE SHY ! Will not get be purchasing a similar one , also while this may sound sour grapes , have various Electrolux products that are great , just not their 7KG Combo .

7 mths old – Purchased 9 July 2016 for the princely sum of $1,160 from Good Guys Castledine; deceased 4 Feb 2017. Cause of death: drum motor failure. He shall beep no more and we shall mourn with silence. Prior top loader cost $500 and lasted 15 years... I'd suggest purchase an alternative machine (preferably not a combo, preferably not an electrolux,… Read more

preferably not a front loader, preferably something cheaper). Pros: Space efficient i guess, rather sexy for a washing machine. Cons: lasted 7 mths.... awfully heavy, does not wash nor dry.

Ok when it works...unfortunately a lot of the time it doesn't – I'm not surprised this machine has been discontinued. I've only had mine just over a year and I've had major issues with it. every time I clean the filter (either after an E20 error or just because) the machine then leaks continuously from the filter even though it has been replaced properly, not matter how I try and capture the water my bathroom… Read more

gets flooded. It won't complete a dry cycle at all, gets two minutes in and then just runs without doing anything. This is my third Electrolux washer dryer (the first one had to be replaced after 6 months) but it will certainly be my last

Refund please – Before purchasing product's I try to not pay to much attention to the reviews as I find only the negative's get posted, people don't go out of their way to right about the good... I wish I had listened to the reviews. HIGHLY disappointed. As everyone else has stated the wash cycle takes up to 3 hours... The dry cycle 3 or 4. A wash/dry cycle… Read more

upto 9!!! And the best bit... After the dry cycle has finished the clothes aren't even dry!

The store where we purchased this product has informed us that Electrolux need to send a technician out to see if there is a fault.. After reading these reviews I am sure there isn't, it is just a poor product that should remove the word dryer from their marketing- hello false advertising. I am hoping I can receive a refund under Australian Consumer Law- product has a major fault (does not do what it is described to do). But to spend possibly spend more money on a call out fee first, what a joke.

My advice, don't buy.

Prepare to call in a technician... often! – When we first bought it, we were so happy as it was our first washer-dryer combo. It was also our very first Electrolux product. But it was so slow... a full wash and dry cycle takes 5 hours. Even just a normal 'mixed' wash takes 3 hours. But I can live with that if I can just 'set and forget about it' but no..it has issues. Wow I have never… Read more

needed to rely on the warranty of a product as much as I have with this one!

You do have to regularly clean out the drain pump filter. Absolutely listen to the manual when it says this because otherwise your machine will just stop... mid-cycle. Tip: elevate your machine as the drain pump filter is at the very bottom and it will literally just pool water on to the floor otherwise.

In just 3 months the seal on the door had a tear in it. I have had a lot of washing machines over my lifetime and none of them have ever ever ever had a tear even after years of use. Luckily it was still under warranty.

Then 10 months later, the machine stopped mid-cycle. I cleaned out the drain pump filter. Still stuck. Had to call the technician. He had to fiddle it around a bit and then after a while it worked again... like magic. Luckily just scraped in under warranty.

Then 13 months later (woohoo made it past a year!), a lot of water just started leaking from underneath the machine. No error message, no stopping mid-cycle.. it just continued for 2 hours straight while we were sleeping. Woke up to water leaking down the walls (our laundry is upstairs) and the washing machine was humming away with water gushing out. It's out of warranty now. Update: the technician came and fixed some loose pipe underneath the machine. Loose pipe? How often do pipes get loose in this machine? I can't afford another loose pipe, especially as the first time already caused water damaged walls that we're in the process of getting fixed.

Currently on the market for another washing machine that won't damage our house. By the way the customer service is not that bad but just be prepared to wait several days until someone can see you. There's no such thing as an 'emergency' repair.

Disappointed – This machine is a joke!!!! It is super expensive, has an unbelievably long wash cycle and the drying function takes 4 hours and the clothes come out still damp. The fast 18 min wash cycle does not spin the clothes enough so they are so wet they have no chance of drying on the line. Do not buy this machine!

One Month in: Does the Job But is Slow & Requires Time to Learn (Read The Manual Line By Line) – This review is written from the perspective of a first time owner of a washer/dryer combo. I will write it plainly as though speaking to another similar beginner so you can make the best decision I can help you with. Other washer/dryers may be worse or the same as I understand from folks that Electrolux is a strong brand. I've also deleted my… Read more

previous review and upgraded this machine from a one star to a three star. It does the job well based on my experiences with 6 full cotton wash and dry (have not tested all the other washing yet) but it is not beginner friendly and Electrolux customer service don't really know the machine well so you need to figure most of it out from the manual and from talking to people who have had electrolux machines before as the manual does not detail some of the finer details of this machine.

This is the first washer dryer combo I've ever bought and I was torn between the LG equivalent and this model, I now wonder if I should have bought the LG which has equally diverse views review wise.

The main thing I want to say is that if you are moving from a washer and dryer two machine set up for the first time like I am, this machine washes and dries clothes far slower, what was originally about 30 mins for wash and 30 mins for dry should be now around 2 to 4 times longer (2 hours for a mixed load and 4 to 5 hours for a cotton load if you do a full washing and drying session).

If you do call up Electrolux, the service staff I've spoken to are not familiar with the length of wash/dry time for these machines but will confirm with their technicians after 30 minutes of waiting that these machines can be very slow due to Australian water regulations.

The second piece of advice I have is that this machine requires you to read the manual line by line to have a firm understanding of how this machine works, don't expect to be able to use this machine well without reading the whole manual and do not skip a single line as the service staff at Electrolux are not very familiar with this model and will not be able to give you very good answers to your questions, I got three different answers from three different staff and one was especially rude and unwilling to let me speak to the manager to complain. Rely on the manual for answers and hopefully my below tips will cover things which are not very clear/or are simply not in the manual.

Here are some key tips from one month of using this machine:

1. Washing / Drying Times as declared by the machine at the start of wash are not indicative of how long the machine will run, the machine apparently needs at least 15 minutes to sense what kind of load is in the machine and will change its timing accordingly (Note: I've read this in the manual, the service staff says that this time will change as needed during the cycle and will be fairly dynamic, I will test this will a new load when I have dirty clothes, and if it is not true I will report back). For example, the cotton wash + dry shows as 8 hours 50 minutes when you first change to it, I did not know about this 15 minutes sensor adjustment but the job was done 4 hours later, I will be paying attention to it for my next washing session).

2. Every load type has a different weight limit which you have to calculate before putting into the machine, the machine will not give you an indication of the load weight as I understand the LG does. While the machine can sense a load's weight for its purposes it will not adjust drying times if the load is heavier than what is specified in the manual. It can handle 5kg of cotton for washing and drying but can only handle 3 kg of mixed fabric for washing and drying, do not assume it can handle 5kg regardless of material just because it says so on the box (8kg/ 5kg). (A five kg cotton load comes out cupboard dry, I have not tested mixed fabrics at the 3kg load).

3. The machine will do a three beep when its finished its work as well as when an error has occurred. This confused me at first as the manual does not talk about how the beeps and the error codes relate to each other. When I called Electrolux they first said that three beeps with no error code could still be an error. From what I can tell if it is three beeps and no error code it means its done and if the door is still locked it is because it is preparing the machine to be opened (why not beep when you are ready to open then?). If it is an error I've only seen one but it will three beeps and show an error code on the display. I don't think it beeps without an error code for errors contrary to what Electrolux says.

In conclusion, so far when I've followed the instructions line by line the wash comes out well, but I still need to test this so called 15 minute sensor adjusted time to completion, so I'll revert when I've tested it. Don't expect plug and play for this machine, you need to read the manual end to end and not rely on their customer service.

TERRIBLE – I bought this washer/dryer combo as I didn't have much space in my laundry this machine would have to be the worst thing I have ever purchased the washing time on normal setting is over 2 hours so im basically using the delicate for hour and half or the quick one at 18min the dryer is shocking.. my clothes come out damp even after leaving it to… Read more

dry for over 2 hours

it squeeks its noisy

very confused as to why Electrolux would make this kind of product

I bought it for convenience and spent $1200.00 and im devastated

I always buy Electrolux products but now I will have second thoughts that's for sure

Questionable Build Quality – Only had this machine for 1 week. It sometimes makes an annoying squeak - I have spent hours trying to level it but I don't think that's the issue. It seems to be coming from the joins of the metal on the outside of the machine. The machine also sometimes has an electrical burning smell for no apparent reason at all. The touch buttons are also way too sensitive and the wash options are quite restrictive.

Very disappointed with this combo – After having an Electrolux combo for the past 6 years, I was looking forward to using this "bigger, better" version. Unfortunately, it has been disappointing from day one. It's advertised as a 8kg washer/5kg dryer, however, only the energy saver cycle can take an 8kg load, all others are 5kg, 3kg and even 1kg only, same applies for the dryer. On… Read more

the second day, the dryer didn't dry, even after 8hrs. When I rang cs I was warned that if it wasn't a manufacturing fault, I would be charged the $135 call out fee. I tried again over the weekend to make sure. It worked so I rang back Monday morning to cancel the service. Since then, they dryer has worked intermittently, sometimes leaving clothes almost still soaking wet after a 4hr dry cycle. Also, when the dryer does work, my clothes come out all creased, as if the creases have been ironed in. It now takes me twice as long to iron my husband's shirts to remove the creases. Am definitely not happy.

As good as I'd hoped – I needed a washer/dryer combo as I didn't have space for 2 appliances. I also didn't have $2k+ to spend so after reading the reviews I thought I'd try this one. Initially I was disappointed with the long washing cycle times but then tried the delicate setting + decreasing the time and am very happy with the results. I usually put a wash on cold… Read more

for 45mins - 1 hr. It'd be nice if I could save this setting but it's not hard to do once you know what you want. I also put the dryer on manually for 20 mins if the clothes have been outside during a winter's day and they dry nicely. It can take 2-3hrs to dry from completely wet but it will sometimes finish sooner. I love that there's no lint on the walls! I also love the type of steam drying that it does as it doesn't seem as harsh on the clothes. The first time you use the machine you are supposed to run it at 90c to remove any manufacturing residue. I'm glad I did this as it had a chemical smell at first, but doesn't anymore. The kids lock is great too! I use that all the time with my curious 11 month old around. And the door feels solid. So, overall, I'm very happy with this combo machine.

Excellent washer/dryer combo – We have been very impressed with this combo. Replaced a LG 8kg. You can adjust time on the wash or dry cycles which is great. Washes well and is quiet, not noisy at all when spin drying not like the LG. Drying works well. We put washings out for a day in the cool months, put it in for about an hour just to finish off the drying process. If you… Read more ·  1

fold clothes while still warm saves on ironing time. The 18 minute wash is fine for a very small load. You have many option though for adjusting wash length time. The only weakness is its not the largest drum and that's fine or if you put it on a low spin speed clothes come out a little moist but that's more the fault of the operator. Highly recommended.

Cheers

Steve.

happy with this product – It works well. The dryer is a condensor dryer so it works using steam (water). It doesn't leave dust everywhere, like other dryers. The drying time at first was a shock - but sometimes it says it will take 3 hours on hte data board but the drying time is decreased and is sensor driven and switches off when it is ready usually well within the… Read more ·  4

original estimate. The wash cycle is great and we usually hang the clothes out ourselves. Happy with this product. convenience of dryer washer combo - no dust in laundry. Front loader uses less water. Cleans well - 18min wash option. it has a long cycle for wash and dryer