Too many repairs
We moved into our new home in February 2018. We decided to go ahead with the builders preferred brand of stove and dishwasher- mistake. The oven door never closed properly from the get go so we organised a service call under warranty. They swapped the hinges over. Still no close- so they replaced the hinges- still no close so some 4 months after we moved in they replaced the oven. Today- I turned the oven on to cook some chicken- oven doesn't work. It is now 4 months out of warranty so I guess we will have to foot the bill to have it repaired. If it is too expensive I will ditch the whole thing and but a more reliable brand.
Purchased in February 2018.
Problem box :(
Had this oven 16 months, It's never worked properly. The element blew early in its life, this was replaced under warranty.
It doesn't get to temperature on dial, about 30 degrees colder than indicated, had a new thermostat fitted under warranty did not resolve the issue.
Still very dissatisfied with purchase. Would not recommend this oven
Purchased in January 2019.
It blew up 4 days out of warranty !
Can't be more objective than what I stated in my title however text requires more than 30 words. So what can I say. It worked ok as an oven, but I would've expected it to last a little bit longer than 2 years.
This oven has been operating poorly since we purchased it. It is always under temperature so when i cook i have to turn the oven up to very high temperatures. The oven has cit out on several occassions when it gets too hot. It leaks moisture during and after cooking into draws underneath the oven. I have had the element replaced recently and I predict I will continue to have problens with this oven. Its a piece of rubbish. Do not consider
- Verified purchase
Inner glass exploded!
Bought in 2015, we were extremely happy with this oven until recently when, while grilling thinly sliced vegetables, the inner glass inadvertently shattered in what sounded like an explosion, sending glass fragments throughout the oven and all over our floor.
There was nothing resting up against the glass, we only had a small amount of vegetables on a small tray grilling on the highest setting for a short period of time. We were very disappointed, as you can imagine.
After purchasing a replacement inner glass panel from a local appliance spare sales shop, I wrote to the distributor (Glemgas) who agreed to refund the appliance spares store who in turn refunded me, which was fantastic customer service.
Made in Italy
Bought this oven brand new from a couple who'd moved into a display home and had bought a different one. I've had it installed almost two months now. I like how it looks and thrilled that it has Made In Italy on it. There is a variation in temperature with this oven (as with all ovens), which means that I need to set it 10 to 20 degrees hotter than usual. Once I discovered this, cooking has become much better. I baked a banana cake a few weeks ago and it came out perfect. Next, the temperature dial MUST be turned on along with the grill setting...else the grill won't work - the guy at Glem who took my inquiry must not have known this either when I called him thinking the grill was broken. The grill works really well. I always take the grill shelf out when using the oven. The grill and oven will not work at the same time. I like the fact that the timer is just a timer and that it doesn't turn the oven off. Good basic oven, no worse really than others I've used.
Not Happy with this Oven
Have had this oven for just under 2 years and for the second time the heating element has blown. Not impressed that I had a roast out to cook yesterday and couldn't. Waiting on response from Emilia to replace element again. Have also been told by the shop that I bought it from that if the element goes again, I will be up for the cost as the warranty will have run out after next month. Not happy that the warranty from this part isn't extended for another 2 years after replacing.
Do note buy this oven
Bought in 2014 it has broken every year since then - that’s 4 times that parts have had to be replaced now. The guy who runs Emilia is also not super great to deal with and not very happy about fixing his crappy oven each time either. I’m now giving up and buying a new one that is not EMILIA.
Not great, it must be an very old design
Bought the oven mid last year, since we got it we had problems.
Installation service was awful, cables did not run properly, we had to have the technician over 3 times.
Using the oven is very simple, it has basically 3 handles, one to switch it on at a certain temperature (that does not match what the scale indicates, it is generally 20 degrees less) one for the light and the ventilation options (grill very weak), and one for the minutes (be careful, just as a timer, it does not switch off the oven if you set a certain amount of time).
Biggest mistake ever was not incorporating the light that indicates the oven has reached the wanted temperature.
How can you build an oven in 2017 without it?????
Overall not happy :((((
Won't use the oven again.
I am not happy with the way my food is "cooked". My oven was installed in November 2016 and did not get hot enough from the beginning. I have had a bigger jet installed and the thermostat adjusted and it still does not get hot enough to cook properly. I use a higher temperature than recommended and longer time than recommended and my food is still not cooked. Not happy. Betta Electrical Kingaroy Receipt No 1730970123 on 20/9/2016 at 2.07pm
This oven was fitted brand new straight out of the box in February of 2014.but did not work and required a technician to attend to rectify the internal problem. In March of 2015 the glass door exploded whilst cooking and was replaced. In July of 2016 the heating element stopped working and was replaced. In December of 2016 the heating element stopped working again but this time it was the main switch and wires which had melted internally and judging by the black and charred burnt plastic, its a surprise that the house didn't catch fire.
worst oven ever !! & Now Christmas is ruined
Heats unevenly and has been consistently poor , has had 3 elements replaced as is only 8 months old, parts take sometime 3- 4 weeks . I have absolutely nothing positive to say about this oven or the . Don't waste your money . I would expect they should replace it this time .
Inner Oven Door Exploded, just over 12 months old
I've just had the fright of my life, standing beside the oven when the inner door exploded with a loud bang and glass pieces came tumbling down from the bottom of the oven door and scattered across the floor, not good when I had no shoes on.
I've logged a service call with the supplier, who was very good about it, and have been told that the door will be replaced under warranty, but after searching on other reviews it seems this is not an uncommon occurrence with Emilia ovens so I'm not at all confident with this oven now.
I'll post an updat...
Questions & Answers
Please let me know what the awful/toxic smell is when I use the griller and oven. The model is Emilia Glem EF64MEI. and is a electric wall oven. The smell tends to make persons feel nauseous.
Looking forward to your response.
Hi Sandy - please call our customer service line on 1300 307 917 to help resolve this for you. Thank you
Grill works but oven doesnt heat up. Any ideas?
Could be the oven heating element which is separate to the one for the grill. Mine packed up almost a year ago and the repair guy fitted a new element which fixed the problem. It then packed up again in December but this time it turned out to be the main control switch that had burnt out. On both occasions the grill was still working when the oven packed up!
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