Eufy Cam 3 2 Pack with HomeBase 3

Had many brands of CCTV. But this Eufy is entry level trash. Drops out often. Chat log in. And when you hear a noise it takes so long to pull a camera up tp view it. The worst brand for CCTV we have had installed. So many better brands and cheaper. Highly suggest do you research and don't buy this trash Show details

Not reliable, AI is not worth the money – The basics of the Eufy 4G package are good, but I have 5 issues. 1. The homebase regularly goes offline for no reason. I have to restart it to get it working again (not practical if I am away from home) 2. The cameras sometime disconnect from the homebase. sometime they come back online, but on one occasion I had to un-mount all of the cameras,… Read more

take them in to the homebase and manually add them as if they were new cameras. 3. In theory the AI should make it easy to disable notifications for family members, but if you turn off the notification for an identified person it send a message "someone was spotted" or "stranger was spotted" Turn on notification for the same person, and you get a message "fred' or whoever was spotted. I don't see any point paying extra for the AI version as the feature does not work the way it should. 4. The sensor range is too short. The sensor range needs to be doubled to provide proper security. 5. There is a long delay before getting a notification on the app. I go to the front door as soon as I get a notification and the person is already out of the driveway.

Great quality image but durability is becoming an issue – We have a total of 11 Eufy cameras, with 8 of them being the S330 units. Whilst they are easy to setup, provide great quality images, and work very well with the Eufy app, we have had three S330 units fail already and the units are less than two years old. One unit had a failed battery, and two of the units had solar panels that delaminated… Read more

causing water to enter the unit. I'm now just making a warranty claim on a "replacement" camera! Whilst Eufy hasn't hesitated to replace them, at nearly $2500 for a kit of four cameras and a base station, I'm expecting better quality. Fingers crossed for the years to come.

Glitchy and very unfriendly user software experience. Over peiced for security offered – Have two Eufy Homebase security systems but will flick them for anything else when I get a chance. You need to be an IT person to work out how to use these systems. Just try to transfer everything to a new phone for example. Wi fi cameras have limited range and use a proprietary wireless configuration so you cannot extend them beyond a limited range. Systems randomly go off line for no reason. What more can I say...

Great when it worked – The camera lasted for a bit over 12 months, just outside warranty. This is very poor for such an expensive system. I wrote to the Australian distributor but no response. I doubt I'll replace it, probably buy one of the other brands instead.

Not recommended – Actually they are not a proper security camera they just record motion detection for 10-20 seconds only they don't record continuously and i bought 4 of them and i spent $1600 buckes on this useless product. It was completely wasting of money, Show details

Terrible customer and warranty Service – Purchased the Eufy Cam 3 2 Pack from JB HiFi Bundall, QLD. 3 months later one of the cameras failed. Returned back to JB HiFi which they informed me that due to Eufy policy, that they couldn't replace with a new one and had to send the old one for repairs. But get this, they then informed me that I had to agree that re-manufactured parts may be… Read more

used in the repair. How does that work. I buy a brand new item and there is a possibility it will be repaired with second hand parts. I should have checked the reviews before purchasing these cameras and very disappointed in JB HiFi who seemed to have changed their return policies and making it very difficult for warranty situations. So no security leading up to Christmas no ideal. Very poor service from Eufy, extremely difficult to get any assistance on phone or email - very disappointing.

Stay away if you want real security, expensive Toy – It was recommended by JB HI-FI staff at Tuggerah, I must say installing was easy. After fiddling with all the options we realised that these cameras don't do continuous recording, (should have been told upfront by staff), it only does recording on motion detection. we don't have any issues with that but its detection area is very limited (even… Read more

after increasing to max). If someone stays in front of your house and throws any projectiles, no way its going to record who did it. There is no option to increase recording time during motion detection too. I understand this is to save battery and hard disk space but then it undermines the whole purpose. Staff should always tell upfront that this one does not do recording like any normal security camera does. Will try to return this to the store and buy proper security system.