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sixsoo
sixsoo3 posts
  Verified

Very disappointed – I’ve had trouble with this since I got it. Not turning on without a thump on occasion then an element stopped working altogether. That was replaced after quite a wait but the need to thump it to get it started increased. Then it started turning itself off multiple times through cooking. All elements. Then I noticed chips on both front corners. As I’ve used ceramic and glass cooktops before I know how sturdy they are so I was surprised at the chips as Im the only person using it. This seems like a quality issue here. So as I reported this all to the service people, they will not allow a technician to look at it until I replace the glass at my own expense of $195. When there’s a possibility the whole unit would need replacing it would seem I am being ripped off here. So I’ve decided to not waste any further money on a dodgy brand and take my $195 and purchase a better quality cooktop altogether. Sorry Euromaid. Either put out better products or get a better service company.

Ease of Use
Cleaning & Maintenance
Euromaid
Euromaid    

Hello. I'm sorry to hear of your experience with the cooktop. We have your details already so our support team will reached out to you directly to try and assist. Thanks

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