Excellent after sales/warranty service
We purchased 2 x Fanco Origin DC ceiling fans in black 56" in October 2018, they looked great but one stopped working soon after & after contacting the warranty dept, we received the most exceptional after sales service, very professional, effective, easy & quick response & an excellent resolution from start to end, would recommend in a heart beat.....thank you
Purchased in October 2018.
Excellent back up service
We recently purchased an Origin ceiling fan from Fanco which unfortunately had an obscure wiring fault in the extension piece. To cut a long story short it involved three return visits from our electrician.
The backup service provided by Fanco was excellent. Prompt and allowed us to use our own electrician. Normally you’d be thinking you’d never buy another product after such an experience but to the contrary it gave me more confidence in the company and we’ll certainly use them again and recommend them.
Purchased in January 2019 for $600.00.
Had a Fanco installed and it looks great and works well - great investment. Worked great reducing the heat and looks good. Needed a bit of practice to learn which direction was heat and which was cool
Purchased in January 2019 at Fansonline for $747.00.
Classic quality style
The fan is classy, black and goes so well above my combustion heater. Change directions for summer winter and increase speed all on the remote control. It has a silent but powerful DC motor, which means less power usage ... love love love my new fan !
Purchased in February 2019.
Elegant and effective
I purchased 3 of these beautiful fans - 2 for bedrooms and 1 for very large living area. I am very, very happy with them. They are wonderfully quiet, so that they can be run overnight in the bedrooms :-) And, they look beautifully sculptural as well. The Koa fan is particularly beautiful against my myrtle lined ceilings. I couldn't be happier. Wonderful, friendly and efficient service from the good folk at fansonline as well.
This fan is brilliant! It is the most stylish looking fan I have seen, and incredibly effective. The amount of air which it moves is fantastic. This fan is quiet to run, and doesn't look as if it is going to 'take off' like some fans do. The electrician who installed it said it was very well made, and was so impressed with it overall, stated that he would recommend it to anyone. This was not a cheap fan at all - but sometimes you just need to pay for quality. I am delighted with my purchase!
I wanted to give a shout out to origin fans. We have now purchased two origin koa fans - they are stylish and effective. The online service was efficient and helpful. I would definitely recommend this product to anyone looking for an energy efficient fan that you are unlikely to find in retail stores.
Great Service and Excellent Fan
Ordered two of the new Origin DC motor fans with Led lights and they arrived promptly. Everything was in the boxes and instructions were clear. Fans look good and are super quiet when running which is why I chose them instead of AC fans - worth the extra money. All round it was a great experience from ordering to install.
Great design and perfomance
Bought the fan online from ceiling fan warehouse got it delivered on time. Loving the look of the fan and how well IT goes with my home interior. Apart from the design the fan is really smooth and hardly makes any noise, was really easy to get it installed as well. Highly recommended.