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Fantastic Furniture Tivoli
huntersmummaVictoria
Not so fantastic- furniture and customer service!
Purchased the Tivoli 3 seater chaise (fabric) in 2017 from FF Maribyrnong.
In this time the structure in the arm rest has caved in and the headrest has completely separated from the base, does not sit flush with the rest of the sofa and can be lifted high enough to swing a cat in between.
My family of 3 have to squeeze on to the chaise as all the defects are on the other side of the sofa. All house guests are now welcomed to sit at our dining table (not from FF) as our sofa is just an accident waiting to happen!
Called the Maribyrnong store to ...Read more
Purchased at Fantastic Furniture VIC, Maribyrnong.
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meagainJervis bay, Nsw
- 10 reviews
- 2 likes
Hm..okay if you rarely sit on it
3 seater charcoal fabric.
Nice to look at. Had to put together ourself. Feet included & backs on separate.
Thought the no cushion fall off would be a nice change with a family but the noisy spring the first time my 14 yr old tall son sat on it not great. (In the first week!).
The back cushions are annoying you cant let the kids lean over to get something they've dropped or give a hug because they are just rods slotting it in. The back cushions are comfy at first but before too long deteriorated, divots started forming have to lift them so th...Read more
1 comment
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JulianneJOLaunceston
- 4 reviews
- Verified purchase
Perfect!!
Very comfortable and easy to maintain. I couldn't notice this sofa as more fancy colourful sofas looked attractive at first sight. However, this black sofa looked more classy and considering the budget, it is more than perfect. If you are looking for modern, simple, not cheap material, comfy sofa, this is perfect. My brother who has a big frame with height of 175 enjoys lying on the sofa, saying it is so comfy for him. Hardly wear and easy to maintenance.
1 comment
Fantastic F.Fantastic Furniture
Hi Julianne, thank you so much for recommending us and taking the time to share your experiences! Our sofas are perfect for lying on. We hope to serve you again in the future! Regards Nick and the Fantastic team.
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Fantastic F.Fantastic Furniture
Hi meagain, I am sorry to hear you are unhappy with your sofa. We would really like to see if there is anything we can do to assist, would it be possible to send us an email to reviews@fantasticfurnit... Read more
ure.com.au with photos of any issues along with your contact details and sales order number? Kind regards Ryan and the Fantastic team