??!
1 photo
Fantastic Furniture Tribeca Chaise

Fantastic Furniture Tribeca Chaise

1.8 from 10 reviews

Reviews

Review distribution

5 star
1
4 star
0
3 star
1
2 star
2
1 star
6

Peeling chaise after 1 year

published

I too am experiencing the same issue with the peeling chaise. I was told that it was real leather and this is definitely not true. There is no reason why leather would peel after 12 months of use. Really upset. I bought this in January 2015, I know if I go there they wouldn't help as it has expired. But yeah if you buy this expect this only to last no longer than 12 months. If they could provide another chaise at a reasonable price I'd certainly consider it because it is comfortable but it makes my place look extremely cheap. I will go back and see what they say.

Date PurchasedJan 2015
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Jules

JulesSydney

  • Verified purchase

Fake leather peel all through the house

published

Never shopping at Fantastic for furniture ever again.

Purchased in late 2013 for $1699 and this year it went from a small bubble near the neck area, to peeling off a good portion of the couch and fake leather spreading into every nook and cranny. Daily vacuuming got so frustrating that we now have two bedsheets covering the couch. I would avoid this product.

Date PurchasedNov 2013
3 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture
Jules
Jules
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jules, I am very sorry that we were unable to assist with your sofa due to it being out of the warranty period. Kind regards Ryan and the Fantastic team

Awesome lounge and then it started to peel...

published

Bought in 2012, absolutely loved by me and anyone who sat in it.
About 18 months ago it started to bubble in one spot, thought nothing of it and then all of a sudden half the lounge has peeled off and a trail of fake leather follows me wherever I go.
Had hoped to get a fair bit more for my $1800...

Date PurchasedMay 2012
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture
Brubear

Brubear

  • 2 reviews
  • 2 likes

So far so good

published

I would have had to use a single bed as a lounge suit

Now I have my chaise lounge I can now relax on a real lounge suite thanks to Fantastic furniture

Date PurchasedNov 2016
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Brubear, thanks so much for choosing to shop with us! That's great to hear! We hope to see you again in store in the future. Regards Annie and the Fantastic team


busyb

busyb

  • 5 reviews
  • 3 likes

Disappointing peeling lounge (but great service)

published

Like others the lounge' unbonded leather bubbled and peeled, from bad to worse, within a month after only 2 years of ownership despite care. Spoke to Fantastic Furniture customer service and, as it was within warranty, we actually have a new lounge of our choice. Very professional but of course would have preferred to avoid it all in the first place.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Busyb, I am very sorry to hear about the bubbling and peeling, but am glad we were able to assist and my apologies for the inconvenience the issues have caused, thanks for sharing your feedback. Regards Brendan and the Fantastic Team


Steve

SteveHobart

Terrible product, significant peeling after less than 3 years.

published

Purchased this couch less than three years ago, the couch is now experiencing significant peeling and bubbling of the surface, to the point where it is now badly torn, with only very mild amounts of use. Extremely disappointed that a couch nearly $2000 in value has deteriorated so badly in under three years.

Given this I will never purchase any further items from Fantastic Furniture again.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Steve, I am very sorry to hear about your sofa. Would it be possible to email me your details so that we can get in contact with you asap and help? My email address is reviews@fantasticfurniture.com.au Regards Brendan and the Fantastic team.


Glen H

Glen HSydney

  • 2 reviews

Yet another peeling of the 'leather'

published

I purchased this lounge in 2010. Very comfortable and still retains its shape on the cushions several years later however it has experienced the same leather bubble and then peel the same as being reported by other users. Currently discussing the return and refund with Fantastic.

1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Glen, I am very sorry to hear about your Tribeca, if you need me to also contact the store please let me know and I can assist. My email address is reviews@fantasticfurniture.com.au Regards Brendan and the Fantastic team


Dont buy it, contact surface is delaminating...

published
2 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Jon, I'm sorry to hear about that, would it be possible to email me your contact details so that we can get in contact? My email address is reviews@fantasticfurniture.com.au Regards Brendan and the Fantastic Team

Jon S
Jon S

Soon after preparing and submitting the required documents to for a VCAT hearing, negotiations began.
Just prior the VCAT hearing date, I was offered a financial settlement that I accepted.

Ron Jones

Ron Joneshervey bay

Peeling Lounge, Fram still good and comfort still good

published
1 comment
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Ron, would it be possible to email me your details including dates etc so that we can investigate fully and then assist? My email address is reviews@fantasticfurniture.com.au Regards Brendan and the Fantastic team

Gavin47

Gavin47Sydney

  • 10 reviews
  • 7 likes

Rubbish

published

The thin black colour/leather/paint- whatever it is has peeled off in multiple places after 2 years without much use, quality is terrible, I'll never buy anything from them again, they only sell cheap rubbish, I paid $2000 for this lounge, a few hundred more and I could have got a real leather lounge from a reputable seller.
style
Quality and Quality

7 comments
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Gavin, I'm very sorry to hear about your experience. Would it be possible to email me at reviews@fantasticfurniture.com.au with your details so that we can investigate the issue? Regards Brendan and the Fantastic Team.

Nina
Nina
Fantastic Furniture
Fantastic F.Fantastic Furniture

Hi Nina, would you be able to email me at reviews@fantasticfurniture.com.au so we can investigate? Regards Brendan and the Fantastic Team

Questions & Answers

Sorry, there are no questions yet.


Get an answer from our members and Fantastic Furniture representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.