- Verified purchase
People never learn or follow instruction manuals. However, Totally Outdated Equipment.
I recently subscribed to iiNET and got a Fetch Mini included in my services. I am one of the few owners of a Panasonic 8K TV set with all the bells and whistles, for sure it is intelligent and has access to net-services. Nevertheless, the Fetch Mini came without charge and somehow I like to watch Amazon Plus free of charge as I am a member. I am not stupid enough to sign up for other movie channels as most movies are without any meaning and useless to me. Fetch is simple, has some good points and it works fine as long as you do not expect top t...echnology or performance. You can download the app on your computer and the technology is so much better. If you have a 4K or 8K TV set you have to be aware that such kind of Ultra High-Resolution facilities is not supported. You will get a good resolution of 1K without any difficulty and that is fine for most of the videos and movies one can watch with the exception if you have an unlimited high-speed NBN connection supporting 4K or 8K programs on YouTube. Foxtel is also only 1K and it is expensive. Fetch is a good solution, but technically outdated and superseded.
Purchased in January 2021 at iiNET.
It would be good if it worked properly
I originally wanted it for our 2nd tv so tried setting up with wifi, it would not set up, tried everything I could including factory rest. After reset done I could not even get the wifi option to open, just freezes up each time. Eventually had to swap the Telstra roku on the main tv as was only able to set it up wired. It’s very slow and not as user friendly as the roku.
Purchased in December 2020 for $135.00.
Apparently works if you have really good reception.
I got the Fetch mini for $10 a month as part of my iinet nbn package. I have a Bauhn hd tv and Sound bar, which in isolation work well. When I added the Fetch box and wired my inputs to that, and out to the tv via the HDMI lead and sound via optical lead to the sound bar, I found that the sound output on HD channels didnt work. Initially I thought it might have been the ALDI products, but using my neighbours Samsung products I had the same issue. I rang the support line and after 20 minutes of testing and questions, they agreed to replace it. ...1 month later, same issues. So after more of the same they agreed to swap over the second box. I have how determined(after reading this forum) that part of the issue is the incoming free to air tv signal, but their is still an issue within the Fetch box, as some of the streaming products lose the sound in hd as well. I suggest look at other products to see how strong their support is, as clearly the Fetch people are only following a script.
Purchased in November 2020 at Iinet.
- Verified purchase
Beware that the FTA TV tuner is not good.
I purchased the Fetch Mini from JB HiFi in Oct 2020 specifically to make my 6 year old 70 inch Sony 1080 HD TV more up-to-date and Smart, also to have a one-stop-shop (as they advertise) for both Free-To-Air TV channels and online streaming for Catch-Up TV and Netflix etc. As our Telstra / NBN broadband is hard wired to the Mini, the streaming seems OK, have seen a few hesitations as it buffers for a few seconds. My big disappointment is the tuner in the Mini. Basically it is very poor, effectively not useable for us, we now use the Mini for st...reaming only. Firstly it needs a very strong signal for it to pick and run FTA channels, for example if I use an unamplified aerial splitter to both our TV and Mini, then the Mini simply pixelates and locks up even though our TV works fine on the same split signal. Finally and most importantly the FTA TV tuner is nowhere near as good as the tuner built into our TV. On the same aerial signal the picture looks SD when using the Mini but HD when using the TV directly. I suppose this is understandable, the Mini tuner cannot be good for all the TV brands whereas the Sony inbuilt tuner is specific to our Sony TV and goes through all the internal TV Sony data processing. Beware that this is more of a problem for large screen TVs. Based on my experience I would not have purchased this Mini if I had known the deficiencies before hand.
Purchased in October 2020 at JB Hi-Fi Retail Stores for $169.00.
There should be one channel package not 4 I am paying just to get 2 ESPN channels. Another channel I like I would have to pay for another channel package to get it no way. The channel selection they have is really bad. To get fetch in another room you have to pay $169 why cant I just use Chromecast like Foxtel Go. the remote is to big poorly made only positive is the price $6 for a channel package.
Purchased in September 2020 at The Good Guys.
Privacy Issues - not worth it.
When I buy a product, I like to own it. No strings attached. With Fetch, however, you're forced to create an account. You must enter personal details including name, address, phone number and more. On top of this you must enter the details of a valid credit card OTHERWISE YOU CANNOT USE THE DEVICE. (They charge a $1 set-up fee for your service, which is no doubt to ensure the credit card you've entered is valid.)
Purchased at JB Hi-Fi.
- Verified purchase
Does exactly what you expect it to do.
After purchasing a refurbished Fetch TV Mighty (and being suitably impressed with its operation), I purchased a refurbished Fetch TV Mini (also direct from Fetch TV) at a reduced price but still with two year warranty. This arrived promptly from Fetch (via express post) a few days later. Upon opening the package, I was pleasantly surprised to see what appeared to be a completely new unit. This mirrored my experience when purchasing my refurbished Fetch TV Mighty (see my review for this) also direct from Fetch.
I will break this review into two...
Purchased in June 2020 for $129.00.
Budget Pay TV
Great service and great support However annoying when channel owners do deals overseas and change viewing options available in some channel packs and remove favorite channels from service. Since NBN with Fetch service has been ok but some lagging
Its mildly functional, media hub is clunky and does not support subtitles. Streaming via wifi 40cm away from the wireless adapter is hit and miss. Get an Nvidia Shield instead.
Fetch box mini and IInet
Fetch Box and Iinet
I am writing this review for people to be aware
I received my Fetch box through Iinet 24 months for free and I paid money at the beginning for the box. I asked at the time what happens to the box if I cancel fetch tv, I was told from Iinet the box is mine so I keep it.
In this period I didnt really use the Fetch only for the catch up tv apps. As I was coming to the end of my free 24 month period I emailed Iinet to find out how much it would cost if I only wanted to access the free to air apps. I did not view Fetch's channels...
Great if its included from your ISP for free.
Finally received my second Fetch box. This one works. Easy to use. Easy to set up. Mini cant record and can only pause for 15 mins.
Great if its included from your ISP for free.
On initial startup Fetch Mini worked great for 15 minutes. After turning it off it never worked again. As my ISP supplied it and now all of their call centres and Tech support have shut down due to COVID-19 I am paying for junk I cant do anything about.
DO NOT GET FETCH TV. There is NO TECH Support for it at all.
Worst product I have ever had the miss-pleasure of owning.
Purchased in March 2020 for $120.00.
My fetch TV remote, had become difficult to operate, in selecting channels. I called to see what assist could be given. The operate following my explanation, proceed without question to post a new replacement remote. This arrive in the time specified, and I found that my previous remote was fault. I am now again enjoying fetch TV uninterrupted, with thanks and appreciation
Best thing I ever did
I had no trouble setting this up. All the movie apps are accessible and I can stream anything I want from my phone to the Fetch box onto the TV.
Purchased in January 2020 at Dodo for $10.00.
The reviewer stated that an incentive was offered for this review
- Verified purchase
No phone support
My Fetch mini was working great, but now has suddenly decided to stop connecting to the internet after just six months or so since I purchased it, even tho everything else in the house that's connected is working just fine. But Fetch does not have a phone number for support! You will have to go thru a maze of FAQ's and diagnostic tests to try to sus out the problem for yourself, which I'm convinced is a faulty box anyway. So basically you have to do all the work yourself to try to nut out the problem. Well I have spent a lot of time doing every...thing they say on their website and still no joy. So I rang the retailer, and he said to check in 'my account' on the Fetch website, and send a request for a replacement under warranty, but I don't see a link for that. This company should have a phone number where any issues could be easily dealt with by simply talking to a PERSON!! So I would suggest that you save yourself the hassle and inconvenience you'll have if it stops working, and then trying to get it fixed, and buy something else!
Purchased in June 2019 at Harvey Norman for $153.00.
Handy connection for second television
Easy to use set top box which connects two televisions.It enables to get apps including netflix, stan, you tube catch up television and movie package but you need to pay and free to air channels. It works effectively but means you need two remotes which can be tricky if you are tecnophobic. You can't rewind what you have on to watch back, but can pause for fifteen minutes. Easily connects to fetch mighty and allows you to watch shows recorded on fetch mighty. We have had no trouble with transmission at all.
Purchased in November 2018.
The most crap top box you can ever get. Has a mind of its own and isn't worth the one star. So often it crap itself
Can only get channel nine
Remote is crap
Don't buy our you will regret it
Doesn't do what it's supposed to
Has mind if it's own
Long boot up time and just crap around Really
Purchased in January 2019 for $169.00.
It's good when it works (which is seldom)
I love Fetch mini BUT it spends most days not working. Every update stalls and stops running. Trying to reboot is useless. After 2 or 3 days it comes back on, all by itself. Lasts for about a week, then another update stalls and no Fetch for another 2 or 3 days.
Purchased in September 2019.
Fetch Mini is Mighty!
Love this product as it really does work. Turned my old flat screen Sony Bravia TV into a Smart TV and can watch Catch Up, Netflix, Stan etc. As long as you have WiFi which I have unlimited data so I dont have to worry about how much I watch. The Fetch mini is small and unobtrusive but works, I believe, as well as the large Fetch box but its $100s of dollars cheaper. Highly recommend.
Purchased in September 2018 at JB Hi-Fi for $140.00.
fetch tv mini is poorly made
I can't use my computer at the same time as I am using fetch even over Ethernet u get a weak signal from the fetch device. I don't have that issue with Telstra tv WiFi or Ethernet. Its so expensive their proprietary hardware at $169 outright. If you want fetch tv mini in another room its $338 for the 2 of them outright. the apps section is awful YouTube Netflix Stan no WWE Network no Spotify no Amazon prime video the remote is so generic & its too big.
Purchased in August 2019 at JB Hi-Fi.
The fact you cannot add other streaming service apps eg Amazon Prime and Kayo makes this box worthless.
There are much better products out there that can do the job much better than this out-dated device. Do not waste your money.
Purchased in October 2019.
Questions & Answers
Mini keeps switching off on start up or after start up by pressing any button on remote it will shut down I constantly have to restart the unit to get it to remain on.
Anyone know how to get out of an Iprimus internet service provider linked to Fetch mini when I am on Telstra?
Getting tricky now Pamela. If we assume the Fetch TV was originally supplied by iPrimus to the previous owner as part of a bundled internet service, they will be paying to lease the box as part of the service (just like Foxtel users are supplied a Foxtel box but only while they subscribe to the service). If the person bought it from terminate their broadband service, the original supplier (iPrimus) will request the box be returned or they pay a "non-return fee". Incidentally, even paying the fee (almost as much as purchasing outright from a retail store) still does not pass ownership to you.
iPrimus has a record of the MAC address and serial number of your unit and it is not working because the personal details you are supplying do not match those of the iPrimus subscriber they issued the unit to.
Hard to say without not knowing the details of the original contract but if returning it to the original owner is not an option, try contacting iPrimus and see if they can do something for you. I'm unaware of any "hacks" for you to do it yourself and depending on its "parentage", attempting to do so could be considered a criminal act. Good luck!
As above, iPrimus legally own the unit as part of a bundled contract with the previous lady. She is contractually obligated to return it, not sell it. It is coded to iPrimus (read the iPrimus website). The Fetch website lists the 6 ISPs that are approved to bundle, iPrimus is one but Telstra is not.
These units (both the Mighty and the Mini) can actually be purchased outright from retail outlets.
I strongly recommend you read the Fetch website and contact them to understand your best way forward.
I bought a Fetch mini from a lady who did not need it as had already had one then bought a smart tv. She had never opened the box; all was intact. I set it up through my wifi (Telstra) broadband. Also connected to Fetch site and paid the $1. They sent a code, entered it many times, message came up 'incorrect code'. Noticed on the left side of screen Iprimus though. What to do next??
There are two ways to get a Fetch TV. Buy it outright at a retail store (JB HiFi, Harvey Norman etc) or get it as part of a package with your Internet access from an ISP (Telstra, Optus etc). If it is supplied by the ISP, the box has been modified to only work with that ISP (it is supplied as part of a rental contract). Despite being brand new, it looks like yours is the latter and was supplied as part of the previous owners contract meaning it is locked to the IPrimus network. Sorry to say I believe your only chance is to return it to her for a refund?
I agree with the above unless fetch can download retailer software you would need to find out I purchased mine with my internet service provider internode I find Foxtel products too overpriced
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