WASTE OF MONEY - ABSOLUTE HEADACHE
After 6 months the oven is broken and unusable. I have been in a 2 month battle with Fisher & Paykel to get it fixed, 2 sets of incorrect parts were sent and 2 months later I am still without a working oven. The customer service or lack of is appalling. The staff blatantly lie and draw out the process until you give up. I will never buy another Fisher & Paykel Appliance again. It is simply not worth the hassle. The 2 year warranty means absolutely nothing. I am now out of pocket for having a broken oven for the last 2 months and there is still no resolution.
Purchased in June 2019 for A$1,245.00.
- Verified purchase
Lies, lies and more lies from Fisher & Paykel
I purchased the oven just over 10 days ago as the retailer stated that all the racks and trays could be left in the oven during the self cleaning mode. I found that hard to believe, as the high heat normally discolors chromed trays and racks. The sales person phoned F & P with my questions. The F & P staff member confirmed what the sales person had told me.
After having the oven installed I read the user guide, which clearly stated that all racks and trays had to be removed prior to beginning the cleaning cycle. F & P staff are deliberately mis...
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