We put this cooktop into our new home which we moved into 18 months ago. We were looking forward to cooking with it, disposed all our Esteele cookware and purchased all new pots pans etc (good quality ones)
We are so disappointed and will be replacing it with gas as soon as we can afford it.
The hot plates provide very uneven heat, so frying and using a wok and getting a good result is difficult.
The safety features, if you use a hot plate and then turn it off, you can't use it again for ages...At least 15 minutes....are very annoying if you ne...
Purchased in November 2017 at Purchased from McDonald Jones as part of package.
I woûld not buy another fisher & Paykey induction cooktop.
It has been problematic since installed. I upgraded my power board at $400 for I was I was told it was necessary to get maximum output. WRONG!! It made no difference.
Then the heat transmitters had a fault. Advised I had poor airflow. WRONG!! The technician advised my builder to remove the cabinet cross panel to increase air follow, which compromised the support to my Caesar stone Bench top.
The next techician advised the removal of the support wasn't necessary as it had been insta...
5 Zone Induction Cooktop, spacious
Upgraded to a 90cm wide induction cooktop and love the extra space on it, no more shuffling pans to get them to fit. The touch slide controls are easy to use and the timer for each element is also handy. It has very good temperature control (from low heat to high heat). I Haven't used the zone bridging (no suitable pan) but the big double burner zone is really good. The keep warm function is also really handy. It is easy to clean.
On the down side is that if it breaks down after 6 months (like mine just did) accept to have to wait 3 weeks !! f...or a service person to come (and hopefully not say that they then have to order parts and wait a few more weeks). This is really not acceptable from a big company like F&P and it's such an important appliance in your kitchen.
This cooktop was already in the house I bought in 2014 so it is now 5 years old. It is well designed, has a good combination of different sized burners and has been trouble free. This is the 3rd induction cooktop I have had over the past 20 years and induction is the best form of stove top cooking in my opinion. It does take a while to get used to and the amount of heat required does vary considerably depending on the quality of the cookware you use. If burn marks appear on the cookware then the pan has been overheated. A good quality pan only needs a setting of 5-6.
Customer service pathetic no reply after 3 weeks
Bought all Fisher Paykel appliances for new kitchen. After just cooking for 2 times found burnt mark inside cooktop sent pictures last month in March still waiting to hear back from them in mid April. Also bought 2 ovens one came with missing parts same thing after several phone calls got some parts but still not all of them.
Great when it worked!
I purchased this cooktop after a good choice review, it's great to cook with and cooks very fast. But after only 2 months 2 of the 5 burners stopped working and after waiting a month for repair (2 visits for a technician) the cooktop has stopped working completely. Now I'm currently waiting for a replacement, which Fisher and Paykel are not sure when it'll arrive.
The buzzing is driving me batty
We did so much research on this. It had a good review in Choice. We went to two friend's homes and cooked/listened to any potential buzzing noises - none (different brands than Fisher & Paykel). Then we had ours installed and it's "on/off" constant buzzing when it's on low to mid heat -- buzz buzz buzz. We called Harvey Norman to see what our options were for replacement as we were told this is normal for this brand just now over the phone - even though we ASKED specifically about this prior to purchasing. Right now we have a service call for Friday just to make sure nothing is wrong....but this is not looking good for us!!!
DO NOT BUY THIS PRODUCT!! 2 faults within 2 months and no one will help us!!!
Since installing this cooktop we encountered a major fault within the first month of use. It took Fisher & Paykel over 3 weeks to resolve with very poor communication. We were constantly given the run around. We had to continually follow up only to be told they didn't know about our problem. Staff weren't logging our calls properly and we received disgraceful customer service, all the while not having use of our cooktop. We were originally told we'd get a new unit as it was a major fault however they chose to make us wait for the part to replac...e it. It took the service guy a couple of hours to repair. We've had another month of use and the same problem happened again!!!!! We have children and once again can't even cook dinner with a cooktop. Absolutely outraged, no manager will call us back and deal with us. They just evade our calls and tell us they'll call back and hope we'll go away. Quite disgusted, let down and completely inconvenienced. After spending top dollar on apparently a top of the range product, this is certainly not how we expected to be treated and we definitely didn't expect faults within the first couple of months. Will never purchase Fisher & Paykel again. We are currently trying to get our money back and want to buy something different entirely. DO NOT BUY THIS PRODUCT!! If I could give it 0 stars I would.
BEST COOKTOP EVER
I love the cooktop it's the best money spent it does need a higher voltage power source ( install as per instructions....l needed to upgrade my power source) and mine cooks and boils much much quicker than gas highly recommend in fact l am building again and have installed the same. It sears the meat in your wok and doesn't let the juices out make the meat chewy. I have recommended to two friends and they luv it too!
High watts for searing.... Fast boiling time...ease of cleaning
There are none!!!!!!!!!
Fisher & Paykel CI905DTB1
I bought new when I was renovating my kitchen and soon after 2 elements on the hot plate didn't work, technician from Fisher & Paykel couldn't fix it so they replaced with the new one but that one was working only few days and all stoped working. I do not recomend this product to anybody. I went through lot of stress waiting and replacing and for Christmas Eve I've stayed without cook top.
Stay away from it
We bought this Fisher and Paykel induction cooktop as we were renovating. We used it for the first time 7th April and it was very slow. We used it again a few days later and again all the plates were very slow. The third time we used it it did not work. All under one week.
Fisher and Paykel refused to give me a new one instead preferred to fix this one. The shop I bought it from though gave me a new one and this one is not any better. Testing all hot plates to boil two cups of water the quickest one was 4 minutes 55 seconds and the longest was over 10 minutes.
I am taking this one back and getting a different brand.
It didn't work and was very slow
Questions & Answers
Just started reviewing induction cooktops. I plan on incorporating one in an island bench(updating our kitchen very soon). Also looking @ an overhead exhaust fan ( a good one) that lets fumes out above the external roof), sick of cooking smells inside.
What do readers suggest?
My cooktop is now four years old. At $2300 it was one of the cheaper ones. Unless F&P have improved pay the extra and go a better one. Still a gas cooktop fan though.
Why are there negative comments for this cooktop could it possibly be that it hasn't t been installed correctly as it does need a higher power source... I have nothing but praise for it it's much more efficient and pleasant to cook with than gas.... I'm building again and wonder whether some technology has changed since my last purchase..please enlighten me
No the power source is fine. I just dont think it is a good quality cooktop. Some induction cookware doesn't work on it either. I first bought Baccarat cookware and had to take it back after discovering that my cooktop did not like the base of this cookware. Esteele and Scanpan are fine.
I also find that I have to cook on either level 8 or 9. If I reduce it by one level the reduction of heat reduces dramatically. Also the hot plate stays hot for a while after I finish cooking. I thought induction was not supposed to be hot once turned off.
To me this is just an electric cooktop. If I was to redo my kitchen again and if I went induction I would certainly do more homework on which cooktop to choose.
Sorry I have not been much help.
So did they upgrade yr power source as mine had to have a 32 amp isolator switch fitted and if so, Im wondering if it was just a faulty unit. I bought new cookware from big w and target l ve had no problems. As to the surface being hot after cooking all inductions are the same. As for each of the element strengths the Fisher and Paykel have the strongest wattage's per element along with the boosters....l did my home work there as l said l needed the strength to sear my meat and not boil it. When it came to boiling water it boiled it quicker than the kettle did for the same amount. I have upgraded to the model after this one as it has stronger elements again and has soft touch slide controls which is an improvement to the previous controls. I look forward to cooking much more now than ever l love!!!!!!!!!!!!
All induction cooktops on the market require the same voltage, 230 V as per the standard. But they can use a lot of power, so they should have a 32 A circuit breaker. If the circuit breaker has a lower rating (typically 20 A), this won't slow the cooker down. But if you try to run too many zones at once, that may trip the circuit breaker. So the wiring is not the problem. I have run an induction cooker on a 10 A power point (for testing purposes), and there was no issue with the heating.
The interesting thing I've seen in this review thread is the "on-off" issue. That is something that no official review has mentioned. It shouldn't be necessary: the heating should be even.
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