Fisher & Paykel 60cm Tower 7 Function Built-in OB60DDEX4
VerifiedMPN: OB60DDEX43 reviews
- Daily
This is a Terrible Oven, Poorly Designed and Prone to Failure – The oven top fan element keeps blowing. It is a $250 replacement because you cannot (like almost every other oven) replace the element from the front. You have to remeove the entire double oven, take off the metallic shroud, replace the element, replace the shroud and replace the oven. F&P say it is a two man job, so you pay for two people. Try this over Christmas. The oven stopped working 07/12/2020. It was a controller module. By the time the part was located and FP fixed it it was 17/02/2021. Two months, no oven at all (top or bottom) over Christmas. Happy days.
The top element has been replace either 3 or 4 times (that's about $800 or more in service fees), plus the replacement of the module. When it works it's OK, but it is unreliable and you cannot even email FP, either phone or chat. They aren't interested in the oven failing, it always seems to be out of warranty or 12 months after the last repair (again out of warranty).
The design is stupid, to remove the whole double oven to replace a $40 element is beyond stupid.
My advice, just stay away from Fisher & Paykel, very poorly designed and prone to failure (again and again).
Purchased in .
- Product is used: Daily
Don't Purchase F & P Products! – Oven cooks fine, enamel coating damages during self clean option, condensation when cooking ends up all over the floor, seals break easily - oven doors implode. Expensive to get fixed at $120.00 a service, I recommend that you buy another brand! At the price of this oven I expected better quality than this.
OK but has problems – Bought 3 years ago. Generally OK but: - It has a design fault that when the top oven is used the control knobs get too hot to touch. - It has developed a fault in the top oven that when it reaches temperature it turns itself off completely. We called our usual F@P repair man but he said "this is one of the new Chinese made models, sorry but I don't work those".
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