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Don’t use the clean function!
I love how this oven cooks and operates. It is however fraught with problems:
1. My first oven came without a circuit board panel that F&P sent the part to the repair man who installed it. Obviously an assembly line issue. I couldn’t make the timer work. I thought ok these things happen.
2. I used the pyroletic cleaning function and 20 mins after the door cracked. I insisted on a new oven and F&P replaced it for me with a new one.
3. After nearly 12 months later I decided after Xmas turkey that I should clean the oven. Tried, with trepidation, the cleaning function again. The glass door cracked again. Am currently waiting for the repairman again.
I’m buying Meile next time!
Purchased in February 2019 for $3,599.00.
Same issue as others, fault after fault
Had 4 years and as others report, have had multiple problems. Oven locking on clean cycle and unable to open after cycle finished, this repaired twice. In Oct /Nov last year A3 error which which has meant three visits thus far. Last being yesterday. The anticipated fix again didn't work. As the other recent review commented notes been offered a new one at half price but that there is no stock. We have now been without an oven almost 10 weeks. So very unhappy with Fisher and Paykel. Should be offering free replacement with extended warranty.
The only positive I have is that the service guy that has come out recently had been really good.
Purchased in September 2016 at The Good Guys for $3,500.00.
Total Lemon! Beware of Faulty Mother Boards!
Since May, we have had 3 F&P ovens blow their mother boards within the first week of installation. Stay away from it. There are problems. Swapped out for another brand.
Purchased in May 2020 at Harvey Norman Retail Stores for $3,989.00.
Please DONT buy this oven or anything Fisher and Paykel
I purchased this F&P oven back in 2015 and have had endless trouble especially when trying to clean it. The door locks and you cant open it and then the oven wont heat up.
Finally got the repair people out, 5 visits now and almost 13 weeks without an oven!!!!!
I'm in Perth WA - they order the part, it takes a week then you wait 2 weeks for them to come out, we have done this over and over and over again.
Sit on the phone for almost an hour- transferred and transferred and transferred -
Their resolution - we can fix it, but we will sell you one...
Purchased in April 2015 for $4,000.00.
I've looked at many 900w ovens and eventually settled on the F an P oven. Very well designed exterior and easy to use controls. BUT before you buy look very carefully inside. The racks are downright dangerous. There is little to stop the racking being pulled 1cm to far and then it just drops. The telescopic arms are OK but not ideal. The rack and the arm just dont fit together well. I think this has the potential to be a fantastic oven, but lets itself down with such a poorly designed shelving system and for the price you would expect better. The 700 w version has got the shelving right. Be warned and be aware.
Purchased in October 2020 at Harvey Norman for $4,199.00.
Poor Design and Expensive Pyrolytic First Use
The oven seemed to work ok for the first year or two. However on the first pyrolytic clean it failed. The overheating thermo switch at the rear of the oven failed and as a result the main circuit board appears to have failed as well. The thermo switch failure caused the oven door to lock closed and the oven to completely stop working. The door could only be unlocked by removing the oven completely and dismantling the unit to trace the fault. Unfortunately the oven was one month out of the two year warranty. Experience with F&P warranty (not thi...s oven) in the past has been very poor. The thermo switch is about $8, but I've yet to price the main circuit board, but would expect around $300 or more. The oven may be OK for general cooking, haven't tried the rotisserie yet, but I think it is an expensive and poor design compared to say Bosh.
Purchased in April 2018 for $3,200.00.
Great oven,just love it.Tested the temperature and it is correct.So easy to read,no silly little signs to follow,lights up,easy to use and even clean!
Recommended it to sister and she bought the 7 option model and she is not so enthralled with that
PCD Board fried at 21/5 years old
Fourth Pyrolytic clean and blacked the house out. It blew the fuse out on the street and had to call Energex to restore power.
Suncorp will not insure as it is a computer failure not motor fusion.
I was on hold to F&P for 45 mins waiting for customer support only to be told they can send out a technician out at a cost of $210.
Bad product over priced and poor build. Will go for European model with a better warranty.
Purchased in November 2017 at Harvey Norman Retail Stores - Appliances for $3,500.00.
- 90cm 9 Function Built-In - 100L
Oven is ok but manufacturer service is atrocious
Advertised as a 900 wide oven but because the control panel is on the side it's narrow for a "900 wide" oven so some of the oven dishes that we used in our old oven don't fit.
Build quality is cheap and the metal rack bent which had to be replaced. getting F & P on the phone takes a long time and then they send out technicians without parts so they always have to come back. Their service sucks so I won't buy again.
Purchased in March 2018.
Garbage. Do not buy
Was sold a 900mm oven after the sales rep told me it has the Bluetooth probe functionality. Wasn't until after it was installed ($1250 for heavy duty cabling & new fuse) that we discover that only the 600mm oven has this feature.
2yrs on and we finally use the Pyrolytic function for the first time. Door gets stuck closed and costs 190 for a callout.
Callout fixes stuck door by disconnecting so this feature no longer works.
Now oven does not heat up at all.
Can't cook anything with temperatures below 30 deg. YouTube of this is available at https://youtu.be/3sjVE-gz5io
Purchased in November 2017 at The Good Guys for $4,000.00.
worst oven I have ever had
This oven is without a doubt the worst oven I have ever had. It is 18 months old and we have had it replaced once already , the replacement oven is no better. The oven not only drops in temp it will not roast anything , instead the oven fills with steam and stews everything . we have not been able to roast anything since buying this oven . This oven makes me not even want to cook anymore, its so bad.
Purchased in October 2018.
Enamel of internal bottom all cracked
After self cleaning the oven on Pyrolytic program noticed the internal oven bottom enamel all getting cracked. Contacted Fisher & Paykel to send a technician to look at it, they refused to send someone and i been told if I want a tech to come for inspection I have to pay for the visit when the oven is still under warranty. I did insisted that they have to send someone and I won’t pay a cent for the inspection otherwise I will contact consumers affairs, when I mentioned consumers affairs Fisher & Paykel decided to send a technician to inspect th...e oven. The technician took some photos as he been advised by his boss and when we talked about it he agreed that it is poor quality enamel. The outcome from technical department was that we doing the wrong thing and blaming us that we put a tray/dish at the bottom while cooking or self cleaning which we never did put anything at the bottom, all racks are suspended and never put anything on the bottom.
I will never touch Fisher & Paykel products again
I bought a top of the range oven in 2014 and we were renovating the kitchen. I couldn't install a kitchen till 10 months later and just recently in the past a couple of months the product has failed and have a major failure. The oven is no turning on at all, I called Fisher and Paykel and explained to them the item shouldn't stop completely after 3 years especially when you pay top dollars for this item, the after sales service is extremely unhelpful and not willing to help at all.
I cant believe an expensive oven has a major component failure
When I bought my new house this Fisher and Paykel big oven was in it .The oven is a bit over 7 years old but looks like its hardly been used. From my research New it was around $2,500 . Miele sell ovens for that amount of money ! Its alot of money for an oven . Seeing most ovens sell under $1,000. You'd expect paying that sort of money it would run for at least 10 years without a problem . Recently it started playing up - it would heat up sometimes and not others . Got a technician out and he told me the power module was faulty . Cost to r...eplace over $400 dollars !!! That's Half the price of a new oven. I contacted Fisher and Paykel they wouldn't help . I even said if they supply the part I'll pay to have it installed .... Thaaaaanks for that Fisher and Paykel . Will never buy a FP product ever again if that's your attitude. Other Euro brands supply alot better service than this
Love it, so simple to use
Although once the oven was installed I was a bit angry that the manual told you so little about how to cook with it, once I had a go at using it and trying the different settings, it really is so easy to use that you dont need a manual.
I've read other review that complain about the time to preheat, I think it is really quick. I've cooked a variety of food from usesing the rotisserie to cooking cakes and pavlova and everything has worked out beautiful. So happy I bought the 90cm version, great for grills for a few more than 2 people and great for cooking roask veg and meet side by side
Questions & Answers
I’ve always love my Fisher and Paykel oven and am looking at getting the 900mm for our new build. My only concern is that with the control dials on the side do you lose a lot of cooking space compared to the other brands?
It’s a 25l less in cooking capacity to some, but that make no sense to me. I just want to know if I could get two trays side by side when cooking for a large family.
Hi Jo, can’t really answer the ovens cooking ability because mine overheated & stopped working about 3 months ago. I’ve been waiting for F&P to supply a new control panel board. We are told that the part will arrive in mid October. Fingers crossed. Would probably go for a Bosh.
Thanks for your input. Is yours the pyrolytic one though? I haven’t heard great reviews about that one, with blowing the circuits and cracking glass, but the standard oven seems to get rave reviews.
Just really wanted to know the internal capacity and whether it fits two baking trays on one shelf. Unfortunately I can’t go in store, due to living regionally so I’m trying to do all my research via internet.
My 90cm oven just made a huge cracking sound during self clean (sounded like glass cracking however could not see anything), five minutes later it has completely shut down and door stuck in lock mode. Checked ciruit breaker, curcuit breaker is fine. How am I going to cook my chicken dinner now?
Won’t turn on, all lights off !!
Ours died pcm board. Just went dead during pyrolitic clean.
2 1/2 years old F&P no help.
Bought Bosch no issues.
Thanks, that’s my fear too as I’ve just discussed the issue with the electrician & it’s not the fuse board as it’s all 3 phase in this new house.
Had the same thing happen both times I tried the pyrolitic clean they have a thermal limiter 140C sensor in the outer back of the oven which I had to replace to get the oven open and powered up ... I guess I don't have enough ventilation behind the oven. will look at fitting a small fan to help .
Get an answer from our members and Fisher & Paykel representatives
|Category||Wall Ovens||Wall Ovens||Wall Ovens||Wall Ovens|
|Features||Child Safety Lock, Cooling Fan and Pyrolytic (Self-Cleaning)||Cooling Fan||Cooling Fan and Pyrolytic (Self-Cleaning)||Cooling Fan|
|Dimensions||478 x 895 x 564 mm||478 x 895 x 564 mm||478 x 895 x 564 mm||478 x 895 x 564 mm|
|Manufacturer Warranty||2 year(s)||2 year(s)||2 year(s)||2 year(s)|
|Colour / Finish||Stainless Steel||Stainless Steel||Stainless Steel||Stainless Steel|
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