FitOnline

Worst experience i have ever had. Bike came in 3 weeks late and on the arrival was damaged! Now theyare making it so difficult to process the refund

avoid these guys at any cost

After doing a bit of research Fitonline seemed to have the best value with their products overall and the best price on delivery. They had a lot of information on their products and the compare function and videos were great in helping me decide what to buy. I ended up buying the Bodyworx TM2500 treadmill and I love it! It was delivered really quickly and was easy to assemble. It feels very sturdy and great value for all the features included. Definitely recommend this site!

I am located in a regional area and usually it takes 1 to 2 weeks to receive a delivery here from Melbourne. I ordered a bodyworx exercise bike and it was delivered in 3 DAYS. I have not assembled the bike as yet but it is exactly what I ordered, this is how an online service should operate. I have had so many bad experiences, I really appreciate quality service.

Purchased a water rower recently although i was unhappy with product and it arrived with a minor fault causing the water container to leak the service i received was quick and hassle free.

Online purchase product was misplaced in transit( very rare event) .The staff Theresa from fit on line were very reassuring we wouldn’t be let down if the product was not located and promptly dispatched a new one so we were not left to wait ages for courier to find .Very good customer service .These guys won’t muck you round , or let you down in the unlikely event something does go wrong.Many thanks Teresa Contact call centre highly recommend Fit on line, thanks again

Bought an elliptical from fit online - cheaper than several other places - super fast delivery - arrived perfectly - very happy!

My overall experience of purchasing from Fit Online was great. The website is really user friendly and I even managed an online chat with very friendly staff offering to help. I have saved Fit Online to my favorites for the next purchase.

I'm overseas and ordered a gift for my brother. Arrived quickly and no hassle and cheap shipping considering the boxing bag was pretty big when it arrived apparently. Would use these guys again.

I bought a Horizon elliptical trainer on 25 October from this site. I chose to buy from them because they had a live chat girl who gave me some really helpful advice, and pointed me at a video they had which really explained all the features. I had used cross trainers at the gym, but had no idea there were so many confusing terms when describing them.

Anyway, the girl helped me do the order, and it came quite quickly. I had to be home to help the driver unload, which was a bit of a downer, but the driver explained it was because the box was so heavy.

Altogether, a good site, easy to navigate, and so far, the trainer is just what I need!

Really happy with this website. I watched a video on treadmills which helped me in making a decision. it arrived not long after I had purchased it and the quality of the product is great. Going to come back early next year and purchase a rower.

Good quality product. Bought a rowing machine and it’s been a real success. Shipped much faster than I expected and I was really happy with their online payment system which goes through either PayPal or ANZ Bank. The site was easy to navigate; and I love the ability to compare different models on one screen. Made the choice easier.

Fit Online indicates in there web store that they will match their competitor’s prices, however, when I told the sales rep that I saw a cheaper price of the same product at their competitors store he dismissed the findings by concluding that they must have old stock and that their delivery fees would be much higher as they are based in another state from me and that I should buy from them. After exiting there web store without completing purchase, I received a 10% off delivery voucher to my email if I continued the checkout. I went back on the...

I bought a Bodyworx L8000LP Home Gym from this retailer at the end of 2013 and received it at the beginning of 2014. It came with a faulty weights plate (the weights plates are not metal, they are plastic filled with concrete and one of them was not filled or sealed properly). Fitonline were intially helpful in getting this fixed and a replacement plate was sent. This plate, however, was the wrong weight. Fitonline told me to speak to the manufacturer, GPI. The correct part was eventually sent and received. More problems became evident with the...