VERVE Fitness

I knew of verve fitness as I did construction work for Nial in early stages of his business, I could see then he would create something great and of quality. Around 10 years on I moved to a rural location and going to a gym was not an option, I got online and checked out verve equipment against other suppliers and the quality looked unbelievable.… Read more ·  1

Blair helped me out choose some options online then I drove to the Gold Coast and checked out the Showroom. The boys here were unbelievably helpful and I could see him immediately that the equipment was of a commercial high standard quality. I am sure the equipment I have purchased will be as good as any gym I could get a membership at. Can’t say enough apart the help the boys provided to get me started, thank you very much to the team

Exceptional customer service from the moment we walked in the door. Excellent quality equipment. I highly recommend Verve! Show reply

Great product easy to use Easy to put together Good quality product Show reply

I dealt with Daniel in the sales team on a Tori functional rack, plates, and a bunch of other items. From initial quote through to delivery, the whole process was slick. The equipment quality is great, glad I went through with it. Thanks Dan and team! Show reply

Quick delivery, great kettlebell. The only thing I'd recommend is a light sanding around the paint stripes to remove the small ridge as well as a light sand overall, I noticed a tiny sharp point on the ball caught my cloth as I gave it a rub down after sanding. I mentioned this to Verve and was assured they will submit my feedback to the supplier to have this rectified for future supply. Great customer service! Show reply

Great customers service, great equipment always on time and certainly meet the needs of a elite athlete demands and home usage Show details ·  1

Verve fitness is a great company with great customer service and support. Very knowledgeable on the products they sell and always willing to go that extra mile to help where possible. So if your looking for a great product and great customer service hit verve fitness up and you won’t be disappointed. Show details ·  1

Great support and smooth buying experience. The team provided excellent reassurance regarding my purchase. Looking forward to the delivery! Show details ·  1

Absolute 5star service. Great products and selection. Customer service plus Show details ·  1

So easy and friendly to deal with. Highly recommend Verve for all your fitness needs. Show reply

Mark helped me out with the shipping cost. Good customer service, communication and pricing Show details ·  1

Great product, terrific quality. Very helpful and knowledgeable sales reps and after sales service. Show details ·  1

No response – Had a broken part on arrival. I emailed and had no response. Update - just had a response and they are replacing the part. Show details ·  1

Total gym fit out with Verve equipment – Over the last 18 months I have purchased the following from Verve: Commercial power rack Spotter arms Australian J-hooks 3 x Elite barbells 1 x trap bar 1 x safety squat bar Coloured bumper plates dumbbells kettlebells olympic rings barbell collars 1 x flat bench 2 x adjustable bench deadballs barbell jack medicine balls and stand. So I'm in a… Read more ·  1

good position to make a fair and accurate assessment of the quality of the equipment. All of my purchases have been from Verve's high-end range of products, so it's very expensive. But I would say the price is fair in comparison to their competitors and what you receive.

The quality of the products is mostly outstanding. With anything that is manufactured overseas and is logistically in transit for a long time, there has been instances of damage sustained during this stage. In instances where the damage was not acceptable, Verve replaced the items no questioned asked.

If I had to pick 3 things that were disappointing they would be:

The powder coating on the commercial power rack is very thin, and absolutely not up to commercial-grade standard. The rack itself is sturdy, but the powder coating although looking good, is horribly sub-standard for a piece of commercial-grade gym equipment that sustains knocks and bumps. The kettle bells chip very easily, and like above, the powder coating is not up to standard. The coloured bumper plates have lots of examples where the rubber coating/colouring is not consistent. The moulds that were used obviously sustain damage where particles are introduced to the rubber creating anomalies.

Things that were the highlight:

All the bars I've received are outstanding. The benches are definitely commercial-grade in terms of weight and durability/comfort for the padded area.

I hope this helps potential buyers.

Cheers.

Mark.

Stoked! – Wicked equipment, solid price, all round stoked on the rack I received. Made covid lockdown a breeze working out at home. Show details ·  1

Fit out my entire gym – After shopping around all the main gym equipment suppliers I ended up with verve as they were the most helpful with my goal of fitting out the entire new gym. One of their team was in contact with me daily helping me with every detail. The equipment looks amazing and the rage of different pieces really sealed the deal for me. Great equipment stacked with the best service I’ll be using Verve again for my next gym  Show details ·  1

High quality products and good service – Staff were very helpful and great to talk to in store. I bought the rowing machine and hyper extension, both products are very high quality. I found all of their products in the store were high quality and am planning on getting a lot more from them. Highly recommend Verve.  Show details ·  1

Great products – Ordered the power rack and a few dumbbells and I was not disappointed. The quality is really good and also very easy to put together. The customer service was very friendly as well. Will definitely recommend to my mates.  Show details ·  1

Perfect every time – I love the quality of the gear and I'm always so happy with it. It's the best customer service I've received anywhere and with their fast shipping it usually arrives next day! I can see why nearly all their reviews on trustpilot.com are 4 or 5 star and I get all my fitness gear here now.  Show details ·  1

Had to wait 2 months for a Defected Squat Rack – Customer service was beyond horrible. I had a very terrible and disappointing experience with Verve. I Had to wait 2 months for a Defected Rack that was supposed to be one of the best racks in the country. I decided to shop with Verve because of the reviews I had seen online. I will never shop with this lot again!!! Show details

First time buyer – Have ordered online. Hoping the rest of my order arrives soon. the website was clear that I needed to wait until the goods I ordered were in stock so no complaints. Hope the quality is good. Show details ·  1