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Sunbeam FoodSaver VS4500
does not seal the bags, utter junk!
the sealer does not actually seal the bags, it vacuums fine, but doesn't not seal the bag, rendering it useless. Sunbeam have clearly done ZERO testing on this product before they launched it.
Purchased in December 2020 at Kmart for A$120.00.
2 comments
This is a rediculous comment, all you have done is told me what the instructions already say, but that doesn’t change the fact the it doesn’t work!
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BrettWestern Australia
Doesn’t vacuum the air out
From brand new it won’t vacuum the air out of the bag properly then it tries to seal it an doesn’t seal it
Waste of money won’t be buying another one
Purchased in October 2020 at RetraVision for A$118.00.
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colfiske1Greater Melbourne (Metropolitan), VIC
- 2 reviews
An excellent machine
This works far better than my earlier more expensive machine - good vacuum, good seal, quick and easy to operate as long as one follows the instructions that are common to all such machines.
Purchased in July 2020 for A$115.00.
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Kane C.South East Queensland, QLD
Would never buy this brand again
Doesn't suck all the air out and the sealing is terrible.
I purchased expensive bags and still had trouble with the vacuuming and sealing.
Only good thing I can say is that it was easy to store because it was small and compact. 1 out of 10 rating
Purchased in May 2019 at The Good Guys for A$120.00.
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jaquesSouth East Queensland, QLD
Worst Sunbeam item ever is Foodsaver VS4500
Used my new Foodsaver VS4500 for the first time today so disappointed as it does not work at all ! The tips that the Sunbeam rep has provided should not be necessary ! Not their fault at all. This is not good for Sunbeams reputation as we have been a customer for years! Does not vacuum would be better off with ziplock bags. In some instances the shoddy device does not even seal. Last time this sucker will be purchasing a sunbeam product. Very disappointed. 0 out of 10
Purchased in February 2020 at Amazon for A$115.00.
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No power. Tried other sockets. No go.
I bought it in February and did not need to use until now. Put roll in, plugged it in and no power. Not happy with this unit. Am sure to return to seller.
Purchased in February 2020 at Jarden Consumer Solutions for A$111.99.
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RhiannonSYDMetropolitan Adelaide, SA
Broken just after 1 year warranty period
I’m so disappointed with this unit, I used it about once a month for about a year and it’s been well looked after, looks as good as new but the vacuum function has stopped, I’ve been through all the troubleshooting tips and its been dry food I‘ve been vacuuming. I contacted sunbeam for help, couldn’t reach them over the phone so I emailed and after waiting 2 weeks for a response (and having sent a follow up email) I was directed to the instruction manual for troubleshooting tips, which I’d already been through before emailing. I definitely woul...Read more
dn’t recommend this product based on my experience. I’ve had other sunbeam items over the years that I’ve really liked but my experience with the sunbeam customer service will make me hesitant if future. I like products that last and come with decent costumer service.Purchased in January 2019 at Myer for A$130.00.
1 comment
Customer CareSunbeam
Hello RhiannonSYD,
Sorry to hear about your experience with this unit, please reply to my private message. I'm sure we can get you back to using your favorite FoodSaver soon.
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Power not working, new unit
How does it power on, I just bought this and there’s no power light.... did I get a faulty one? Any help here would be great as I’d love to test it out
Purchased in March 2020 at Amazon for A$119.00.
1 comment
Customer CareSunbeam
Hello Nik K,
Could I ask for an update please, have you gotten the unit to power up?
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Poor vaccum, illustrations and demo video.
In following instructions and demo, we have found that though putting the opening on the bag into the channel, the vaccume isn't strong enough or work at all. Having only purchased it yesterday and using it for the first time this evening, it will be returned to BIG W with hope of refund. It's clear from other internet product reviews this is a very common problem.
Purchased in March 2020 at Big W Retail Stores for A$120.00.
1 comment
Customer CareSunbeam
Hello Harley,
So sorry to hear of your experience with this unit.
I know it would be frustrating to get a unit that does not preform how you expect.... Read more
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MaddiSouth East Queensland, QLD
- 12 reviews
- 32 likes
- Verified purchase
Utter Rubbish
Purchased one of these machines yesterday. This is what happened from the first use and every other time after that:
- Slowly vacuums air out of it and then stops eventually but there is still lots of air in there.
- Red Seal light flashes.
- Open machine and it hasn't done anything.
- Tested seal function on its own and works no problems.
Took it back to The Good Guys today who exchanged it for another one. Took it home opened it, tested it and exact same thing happened. The seal light starts flashing from the first use so it can't be over...Read more
heated. There is a phone number on the back of the booklet so I tried calling that. You get an automated answering service saying there may be issues with service due to Coronavirus. That's fine, I was happy to wait as I thought people would still be taking calls from home. Nope, it just says to go to the website and use the contact form. I go to the website and can't visit any other page other than the main page for the food saver. The menu button doesn't work. I go to their Facebook page and the only posts from other people are complaints. They don't get back to anyone. Terrible service. A waste of time and money. Will never purchase Sunbeam products ever again.Purchased in March 2020 at The Good Guys for A$110.00.
1 comment
Customer CareSunbeam
Hello Maddie,
So sorry to hear about your experience, I completely understand how frustrating that would have been. Hopefully, I can help you get vacuuming asap.
... Read more
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Motor burnt out on first use!
Used it today to seal a few kilos of chopped vegetables. Worked on 4 small bags and on the 5th bag motor blew up, let out a puff of smoke and now stuck with a pile of vegetables l can't seal and freeze. Not impressed.
Purchased in February 2020 at Goodguys.
1 comment
Customer CareSunbeam
Hello Hayden m.
So sorry to hear about your experience with this faulty unit.
Please do return it to your retailer for a replacement.
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KookaburraWaitui
- 9 reviews
- 1 like
I love it!
Bought this Foodsaver from Bing Lee about 4 weeks ago, to pack half a cow's worth of meat. Once you work out how it works best for you, it quickly becomes indispensable, it has earned a permanent spot on my benchtop. Apart from meat, I have packed green beans, garlic, limes, dried fruit, etc
To make it easier to keep the top edges of the bag aligned properly, I use a rectangular shallow 900ml Decor plastic container in front of the machine to support the bag. If you just have it resting on your benchtop, the weight of the contents tend to drag the whole thing down and you may not get a proper seal.
Purchased in February 2020 at Bing Lee for A$249.00.
1 comment
Customer CareSunbeam
Hi Kookaburra
Thank you for your great review! Happy to hear you're loving your FoodSaver.
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Doesn’t vacuum or seal properly
Very very disappointed in this product! We purchased this product from GoodGuys, took it home to pack 70kg of meat we had just bought. Wouldn’t suck the air out properly and didn’t seal half the items properly as air was slowly coming back into the bag sitting 10 mins. Re-sealed the bags we noticed were letting air back in. Only to check the freezer today and there is blood and juice everywhere and half the bags have opened up!! They all looked sealed properly when we did them but now that I’ve re checked it looks like they have busted open whe...Read more
re the machine is meant to seal the bag. Followed all the instructions that were in the manual so can’t see it as operator error. After spending over 4 hours packing all this meat I am so disappointed and frustrated that we will have to re pack nearly half the meat again. I thought sunbeam was a great brand that’s why we purchased this machine, but not so sure now.Purchased in February 2020 at Goodguys for A$110.00.
1 comment
Customer CareSunbeam
Hello Luci,
I'm so sorry to hear about your experience from what you have described I think the bags are not holding their seal because:
You might be removing the bag before the light turn off... Read more
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James R.Sydney Surrounds, NSW
- 2 reviews
- 1 like
Great machine !
Was about to take it back as wouldn't seal etc. Yep ,instructions could be a bit clearer but maybe I am a bit dumb. Found that the trick is to place the open part of the bag evenly in the "gully, spill tray" and close lid making sure you keep the top in there. Weight will pull the bag out of the "gully" if not supported till top is closed and lever to operate position . The vac /seal function will then work as you push the button .
I found if I want to reseal ,say Dorritos , I first when opening make sure I cut it straight across . Place t...Read more
Purchased in December 2019 at Big W Retail Stores.
1 comment
Customer CareSunbeam
Hello James R.
Thank you for giving yourself the time to test out the machine and I'm happy to hear that you're loving it now!
Thank you for your feedback regarding the manual.
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Treena DVSouth East Queensland, QLD
- 3 reviews
- 1 like
Disappointed!
Purchased the Sunbeam VS4500 with Flybys points and really wished I hadn't. I've been trying to vacuum seal food all weekend for our Xmas camping holiday and the vacuum/seal just wont hold. Thought it was me but after reading reviews I guess it might not be. So disappointed!
Purchased in September 2019 at Flybys.
2 comments
Customer CareSunbeam
Hello Treena DV,
The instructions manual for the VS4500 is not as clear as the one VS6100. The two common errors for new Foodsaver customers is that:
1. They do not place open end of bag into the Vac... Read more
Thanks so much for getting back to me so quickly and yes the instructions for the VS6100 are much clearer. I will give it a try tonight and let you know.
I really do appreciate your prompt reply and great customer service.
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Find out how Sunbeam FoodSaver VS4500 compares to other Food Sealers
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Isaac S.Perth, WA
- 4 reviews
Weak vacuuming!!
I bought this vs4500 on ebay. The vacuuming is too weak. It doesn't vacuum at all. Plenty of air still in vacuum bag. I'm so disappointed with Sunbeam vs4500 Foodsaver.
Purchased in June 2019 for A$100.00.
1 comment
Customer C.Sunbeam
Hi Isaac S.
So sorry to hear of this. Please call us on 1300 881 861 and we can assist you further.
Kind regards, Sunbeam
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SachaGreater Melbourne (Outer), VIC
VAC780 food saver
I purchased the VAC780 food saver some years back now, don’t know exactly when, maybe 2013. It was so bad, that I gave up after many tries and put it in a cupboard. I recently got it out, bought new bags, thought I’d try again, but still insufficient vacuum to remove air and shoddy sealing. Are there better models these days or should I be looking at other brands? I always avoid sunbeam brand products because of my experience with this machine. But if they’ve improved, maybe I’ll reconsider.
Purchased in January 2013 at Harvey Norman.
1 comment
Customer C.Sunbeam
Hi Sacha,
Thank you cor contacting Sunbeam and for your feedback. The VAC780 is no longer a current item. It may be the foam gaskets need changing around. As long as there is 7-10 cm gap from food in... Read more
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Brian LarkmanCentral Queensland, QLD
- 3 reviews
- 3 likes
a piece of junk
I purchased this appliance at Myers boxing day sale I had, from the onset, problems to get it to operate sucessfully and took it back, where Myers promptly replaced it, but alas the replacement was no different, and does not work efficiently, I discovered that if you apply finger pressure to the lid that it will work well, but not all the time, it really is a matter of finding the right spot to apply finger pressure to, I bought a Sunbeam because of the brand reputation, but this quite frankly, is a piece of frustrating junk If you are in the market for a food saver stay clear of the Sunbeam VS4500 and save yourself disappointment
Purchased in January 2019 for A$120.00.
2 comments
Customer C.Sunbeam
Hi Brian ,
Thank you for contacting Sunbeam. The VS4500 should not need extra pressure applied to it to operate. Please call us on 1300 881 861 and we can sort this out for you.
Kind Regards,
Sunbeam
thank you for taking the time to contact me ,I have tried several times to ring1300881861 but am continually asked to call back later you can if you wish contact me on 0408877303 regards Brian L
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mariaGreater Melbourne (Metropolitan), VIC
- 3 reviews
Amazing Food Saver
The Sunbeam Food Saver is exactly that. A food saver!. Very easy to use and sits nicely on my kitchen bench. Can prepare food in advance and then vacuum seal. Have used for home made pastas, salami, vegetables, fresh lettuce, vegetables. The list goes on. I also use it for storing things when we go camping. Affordable and excellent quality!!
Purchased in April 2019 at Betta Home Living for A$110.00.
1 comment
Customer C.Sunbeam
Hi maria, thank you for the great review, happy to hear you are enjoying using the product!
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Simon C
- 21 reviews
- 12 likes
Absolute rubbish. After loosing two hundreds of food it's back for a refund
It vacuums . It deals. But then if you store it in the cupboard that bag will let air in slowly over a day or so and you will loose seal
Purchased in December 2018 at The Good Guys for A$119.00.
1 comment
Customer C.Sunbeam
Hi Simon C,
Thank you for you feedback. If you have not already returned this to the store please call us on 1300 881 861 for us to trouble shoot with you.
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Questions & Answers
Tania-Rose T.asked
Have sealed 4 bags now no power have left for an hour to retry still not working?
1 answer
Customer SupportSunbeam
Hi Tania,
The product manual states that the appliance will shut off automatically if overheated. Allow to cool down for
20 minutes and try again. Did you switch the machine off & let it cool down?.
Thanks
Kiwifosterasked
VS4500 - how exactly do you use the ziplock bags please? I have followed the manual but nothing happens.
The nozzle does not stay in the accessories hole on the top of the machine.
No answers
Jennyasked
My brand new Sunbeam Foodsaver VS4500 given to me for Mother's Day will not vacuum unless I place my thumb over the accessory hole located on the top out side lid. The bag is correctly placed in the vacuum channel so this is not the problem. Why will the unit not vacuum. It seals OK so the problem is only with the vacuum. Please do not suggest I go to a website and download the instruction booklet as I have already have one.
Details
Category | Food Sealers |
---|---|
Price (RRP) | A$139.00 |
Manufacturer Warranty | 1 year(s) |
Visit official website
- GTIN13: 9311445024645
- MPN: VS0300VS4500 and VS4500
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Customer CareSunbeam
Hello Matt,
Step 1. Insert bag end down into the vacuum channel. *IMPORTANT* - ensure the bag is inside the channel to ensure vacuum and seal. Step 2. Close lid, then turn the locking arm on the right hand side to ‘Operate’ (this turns the machine on) Step 3. Push Vac/ Seal button Please check you private messages, I have sent you illustrations of each step. Find helpful videos on the FoodSaver YouTube page: https://www.youtube.com/channel/UCUVubM6SETpsbejdOgNGoAw/videos We are keen to assist and get this sorted. If the above steps did not help, we kindly ask you to send us a private message and our Sunbeam Experts will be happy to help. We look forward to hearing from you and assisting. Sunbeam Customer CareThank you for sharing your current experience, we are sorry to hear you are experiencing difficulties with your VS4500.
The VS4500 is a very handy appliance, to help you improve your experience could you please try the below:... Read more