does not seal the bags, utter junk!
the sealer does not actually seal the bags, it vacuums fine, but doesn't not seal the bag, rendering it useless. Sunbeam have clearly done ZERO testing on this product before they launched it.
Would never buy this brand again
Doesn't suck all the air out and the sealing is terrible.
I purchased expensive bags and still had trouble with the vacuuming and sealing.
Only good thing I can say is that it was easy to store because it was small and compact. 1 out of 10 rating
Worst Sunbeam item ever is Foodsaver VS4500
Used my new Foodsaver VS4500 for the first time today so disappointed as it does not work at all ! The tips that the Sunbeam rep has provided should not be necessary ! Not their fault at all. This is not good for Sunbeams reputation as we have been a customer for years! Does not vacuum would be better off with ziplock bags. In some instances the shoddy device does not even seal. Last time this sucker will be purchasing a sunbeam product. Very disappointed. 0 out of 10
Broken just after 1 year warranty period
I’m so disappointed with this unit, I used it about once a month for about a year and it’s been well looked after, looks as good as new but the vacuum function has stopped, I’ve been through all the troubleshooting tips and its been dry food I‘ve been vacuuming. I contacted sunbeam for help, couldn’t reach them over the phone so I emailed and after waiting 2 weeks for a response (and having sent a follow up email) I was directed to the instruction manual for troubleshooting tips, which I’d already been through before emailing. I definitely woul...dn’t recommend this product based on my experience. I’ve had other sunbeam items over the years that I’ve really liked but my experience with the sunbeam customer service will make me hesitant if future. I like products that last and come with decent costumer service.
Poor vaccum, illustrations and demo video.
In following instructions and demo, we have found that though putting the opening on the bag into the channel, the vaccume isn't strong enough or work at all. Having only purchased it yesterday and using it for the first time this evening, it will be returned to BIG W with hope of refund. It's clear from other internet product reviews this is a very common problem.
- Verified purchase
Purchased one of these machines yesterday. This is what happened from the first use and every other time after that:
- Slowly vacuums air out of it and then stops eventually but there is still lots of air in there.
- Red Seal light flashes.
- Open machine and it hasn't done anything.
- Tested seal function on its own and works no problems.
Took it back to The Good Guys today who exchanged it for another one. Took it home opened it, tested it and exact same thing happened. The seal light starts flashing from the first use so it can't be over...heated. There is a phone number on the back of the booklet so I tried calling that. You get an automated answering service saying there may be issues with service due to Coronavirus. That's fine, I was happy to wait as I thought people would still be taking calls from home. Nope, it just says to go to the website and use the contact form. I go to the website and can't visit any other page other than the main page for the food saver. The menu button doesn't work. I go to their Facebook page and the only posts from other people are complaints. They don't get back to anyone. Terrible service. A waste of time and money. Will never purchase Sunbeam products ever again.
Motor burnt out on first use!
Used it today to seal a few kilos of chopped vegetables. Worked on 4 small bags and on the 5th bag motor blew up, let out a puff of smoke and now stuck with a pile of vegetables l can't seal and freeze. Not impressed.
Purchased in February 2020 at Goodguys.
I love it!
Bought this Foodsaver from Bing Lee about 4 weeks ago, to pack half a cow's worth of meat. Once you work out how it works best for you, it quickly becomes indispensable, it has earned a permanent spot on my benchtop. Apart from meat, I have packed green beans, garlic, limes, dried fruit, etc
To make it easier to keep the top edges of the bag aligned properly, I use a rectangular shallow 900ml Decor plastic container in front of the machine to support the bag. If you just have it resting on your benchtop, the weight of the contents tend to drag the whole thing down and you may not get a proper seal.
Doesn’t vacuum or seal properly
Very very disappointed in this product! We purchased this product from GoodGuys, took it home to pack 70kg of meat we had just bought. Wouldn’t suck the air out properly and didn’t seal half the items properly as air was slowly coming back into the bag sitting 10 mins. Re-sealed the bags we noticed were letting air back in. Only to check the freezer today and there is blood and juice everywhere and half the bags have opened up!! They all looked sealed properly when we did them but now that I’ve re checked it looks like they have busted open whe...re the machine is meant to seal the bag. Followed all the instructions that were in the manual so can’t see it as operator error. After spending over 4 hours packing all this meat I am so disappointed and frustrated that we will have to re pack nearly half the meat again. I thought sunbeam was a great brand that’s why we purchased this machine, but not so sure now.
Purchased in February 2020 at Goodguys for A$110.00.
Great machine !
Was about to take it back as wouldn't seal etc. Yep ,instructions could be a bit clearer but maybe I am a bit dumb. Found that the trick is to place the open part of the bag evenly in the "gully, spill tray" and close lid making sure you keep the top in there. Weight will pull the bag out of the "gully" if not supported till top is closed and lever to operate position . The vac /seal function will then work as you push the button .
I found if I want to reseal ,say Dorritos , I first when opening make sure I cut it straight across . Place t...
Purchased the Sunbeam VS4500 with Flybys points and really wished I hadn't. I've been trying to vacuum seal food all weekend for our Xmas camping holiday and the vacuum/seal just wont hold. Thought it was me but after reading reviews I guess it might not be. So disappointed!
Purchased in September 2019 at Flybys.
VAC780 food saver
I purchased the VAC780 food saver some years back now, don’t know exactly when, maybe 2013. It was so bad, that I gave up after many tries and put it in a cupboard. I recently got it out, bought new bags, thought I’d try again, but still insufficient vacuum to remove air and shoddy sealing. Are there better models these days or should I be looking at other brands? I always avoid sunbeam brand products because of my experience with this machine. But if they’ve improved, maybe I’ll reconsider.
a piece of junk
I purchased this appliance at Myers boxing day sale I had, from the onset, problems to get it to operate sucessfully and took it back, where Myers promptly replaced it, but alas the replacement was no different, and does not work efficiently, I discovered that if you apply finger pressure to the lid that it will work well, but not all the time, it really is a matter of finding the right spot to apply finger pressure to, I bought a Sunbeam because of the brand reputation, but this quite frankly, is a piece of frustrating junk If you are in the market for a food saver stay clear of the Sunbeam VS4500 and save yourself disappointment
Purchased in January 2019 for A$120.00.
Amazing Food Saver
The Sunbeam Food Saver is exactly that. A food saver!. Very easy to use and sits nicely on my kitchen bench. Can prepare food in advance and then vacuum seal. Have used for home made pastas, salami, vegetables, fresh lettuce, vegetables. The list goes on. I also use it for storing things when we go camping. Affordable and excellent quality!!
Questions & Answers
Have sealed 4 bags now no power have left for an hour to retry still not working?
The product manual states that the appliance will shut off automatically if overheated. Allow to cool down for
20 minutes and try again. Did you switch the machine off & let it cool down?.
VS4500 - how exactly do you use the ziplock bags please? I have followed the manual but nothing happens.
The nozzle does not stay in the accessories hole on the top of the machine.
My brand new Sunbeam Foodsaver VS4500 given to me for Mother's Day will not vacuum unless I place my thumb over the accessory hole located on the top out side lid. The bag is correctly placed in the vacuum channel so this is not the problem. Why will the unit not vacuum. It seals OK so the problem is only with the vacuum. Please do not suggest I go to a website and download the instruction booklet as I have already have one.
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