FoodSaver Lock & Seal VS4500

The sealer works but the vacuum dont. I wasted a number of sunbeam vaccum bags and it doesnt vaccuum. i emailed customer service and send them the video that it doesnt work at all they gave me troubleshooting and then i said still it doesnt work. They told me to find an electrician. What a waste of money and the customer service is useless. I had… Read more

other brands like smeg, breville, and bose that when i told them my problem with the product they send me a new one straight away.but sunbeam is useless

Don't buy as of 2024 - buyer beware – Great little vacuum sealer, albeit large and not very ergonomic. I've marked it low because spare parts for this have been discontinued, so DON'T buy it. Because you can't replace the gasket or sealing strip this won't last you more than 12 or 18 months.

Off grid – Bought the vs4500 of eBay,was sick of throwing out food I live 2 hours from nearest shops. Love this machine in two weeks since using I can honestly say I’m already saving money.I vac everything,I reckon if the cat stayed still long enough I would vac him .Tony Show details

Vacuum Attachment – Had small tab for cord on suction cup break and sunbeam replaced within 7 days which is great service. Machine so far does everything I expected. Don’t use for everything - predominantly cheese and camping food and works well.  Show details ·  1

An excellent machine – This works far better than my earlier more expensive machine - good vacuum, good seal, quick and easy to operate as long as one follows the instructions that are common to all such machines. Show details

Disappointing rubbish – Initially appeared to work, removed most air from the bag and sealed. Looked promising, but the bag lost vacuum within 3 days. Has happened repeatedly where food does not stay sealed. Thought it was user error, but after watching numerous videos and reading the instructions over again, I am convinced it's just a poor appliance. Only had one… Read more

item work beyond three days. Regret buying this device.

Update - after trying and persisting for a while after leaving the FoodSaver in the cupboard for a while, it is now in the bin. It developed an ongoing error where it would respond randomly to pressed buttons (vacuuming when seal button pressed, randomly activating vacuum, failing to seal. Among the worst, most error-prone appliances I have ever purchased.

Absolutely a waste of money – I brought this product and a hit and miss at $149:99 total waste of money, please review another product, would love to get my money back

Absolute RUBBISH – Doesn't suck out the air properly, I could do better with a zip lock bag and straw.Yes I read instructions.I thought this would be a good product coming from sunbeam, I was wrong Show details

only works sometimes – I purchased it 18 months ago and gave up on it as it only works sometimes. Have read instructions many times and made sure of every detail. For some reason it takes multi attempts to actually seal the bag. Its not worth the effort. Show details

Waste of money – Like most thing after the warranty runs out it stops working…. We had ours for 13 months went to use it then hear a pop noise. Will never buy one again Show details

Utter POS doesn’t sucking the air out – Purchase this machine from new, took me over an hr trying to see how it worked as my other one was quite simple to use, and still didn’t suction the air out, unless the accessory part was attached. And yes I read the instructions that came with it and googled YouTube videos. Show details

Hate It – It’s light and easy to use and was only $120. And unfortunately that’s all the positives I can give it. It’s a total waste of money. I’ve only just purchased it and am hoping to return it for a vacuum sealer that actually works. I’m not happy with this at all. It doesn’t vacuum all the air out of the bags. The sealer bags and attachment that… Read more

come with it are useless. Nothing happens. Maybe mine is faulty I don’t know. But I would absolutely not recommend this product. I tried using the roll that comes with it, well it sealed them, but didn’t vacuum all the air out.

Apart from the fact that in my opinion this is not fit for purpose- the piano black finish scratched just by taking the sticky label off the top of it. Even the bottom has scratched just from using one sealer bag and making one bag from the roll then it sat on the bench. This is a kitchen appliance it needs to be more robust than this. If I kept it, it would be scratch to pieces in a week.

This machine does not have a place to store the roll, nor does it have a cutter. My previous sunbeam I had for years had both those things. It was stainless steel and in all the years I had it, not one scratch.

VS4500 Does Not Work – My bad, I should have read the reviews as I usually do. If I use the roll, it seals but does not vacuum. If I use the bags, it vacuums but does not seal. Do not buy, IT DOES NOT WORK. Show details

does not seal the bags, utter junk! – the sealer does not actually seal the bags, it vacuums fine, but doesn't not seal the bag, rendering it useless. Sunbeam have clearly done ZERO testing on this product before they launched it. Show details

Doesn’t vacuum the air out – From brand new it won’t vacuum the air out of the bag properly then it tries to seal it an doesn’t seal it Waste of money won’t be buying another one Show details

Would never buy this brand again – Doesn't suck all the air out and the sealing is terrible. I purchased expensive bags and still had trouble with the vacuuming and sealing. Only good thing I can say is that it was easy to store because it was small and compact. 1 out of 10 rating Show details

Worst Sunbeam item ever is Foodsaver VS4500 – Used my new Foodsaver VS4500 for the first time today so disappointed as it does not work at all ! The tips that the Sunbeam rep has provided should not be necessary ! Not their fault at all. This is not good for Sunbeams reputation as we have been a customer for years! Does not vacuum would be better off with ziplock bags. In some instances the… Read more

shoddy device does not even seal. Last time this sucker will be purchasing a sunbeam product. Very disappointed. 0 out of 10

No power. Tried other sockets. No go – I bought it in February and did not need to use until now. Put roll in, plugged it in and no power. Not happy with this unit. Am sure to return to seller. Show details

Broken just after 1 year warranty period – I’m so disappointed with this unit, I used it about once a month for about a year and it’s been well looked after, looks as good as new but the vacuum function has stopped, I’ve been through all the troubleshooting tips and its been dry food I‘ve been vacuuming. I contacted sunbeam for help, couldn’t reach them over the phone so I emailed and… Read more

after waiting 2 weeks for a response (and having sent a follow up email) I was directed to the instruction manual for troubleshooting tips, which I’d already been through before emailing. I definitely wouldn’t recommend this product based on my experience. I’ve had other sunbeam items over the years that I’ve really liked but my experience with the sunbeam customer service will make me hesitant if future. I like products that last and come with decent costumer service.

Power not working, new unit – How does it power on, I just bought this and there’s no power light.... did I get a faulty one? Any help here would be great as I’d love to test it out Show details

Poor vaccum, illustrations and demo video – In following instructions and demo, we have found that though putting the opening on the bag into the channel, the vaccume isn't strong enough or work at all. Having only purchased it yesterday and using it for the first time this evening, it will be returned to BIG W with hope of refund. It's clear from other internet product reviews this is a very common problem. Show details

Utter Rubbish – Purchased one of these machines yesterday. This is what happened from the first use and every other time after that: - Slowly vacuums air out of it and then stops eventually but there is still lots of air in there. - Red Seal light flashes. - Open machine and it hasn't done anything. - Tested seal function on its own and works no problems. … Read more

Took it back to The Good Guys today who exchanged it for another one. Took it home opened it, tested it and exact same thing happened. The seal light starts flashing from the first use so it can't be overheated.

There is a phone number on the back of the booklet so I tried calling that. You get an automated answering service saying there may be issues with service due to Coronavirus. That's fine, I was happy to wait as I thought people would still be taking calls from home. Nope, it just says to go to the website and use the contact form. I go to the website and can't visit any other page other than the main page for the food saver. The menu button doesn't work. I go to their Facebook page and the only posts from other people are complaints. They don't get back to anyone. Terrible service. A waste of time and money. Will never purchase Sunbeam products ever again.

Motor burnt out on first use! – Used it today to seal a few kilos of chopped vegetables. Worked on 4 small bags and on the 5th bag motor blew up, let out a puff of smoke and now stuck with a pile of vegetables l can't seal and freeze. Not impressed. Show details

I love it! – Bought this Foodsaver from Bing Lee about 4 weeks ago, to pack half a cow's worth of meat. Once you work out how it works best for you, it quickly becomes indispensable, it has earned a permanent spot on my benchtop. Apart from meat, I have packed green beans, garlic, limes, dried fruit, etc To make it easier to keep the top edges of the bag… Read more ·  1

aligned properly, I use a rectangular shallow 900ml Decor plastic container in front of the machine to support the bag. If you just have it resting on your benchtop, the weight of the contents tend to drag the whole thing down and you may not get a proper seal.

Doesn’t vacuum or seal properly – Very very disappointed in this product! We purchased this product from GoodGuys, took it home to pack 70kg of meat we had just bought. Wouldn’t suck the air out properly and didn’t seal half the items properly as air was slowly coming back into the bag sitting 10 mins. Re-sealed the bags we noticed were letting air back in. Only to check the… Read more

freezer today and there is blood and juice everywhere and half the bags have opened up!! They all looked sealed properly when we did them but now that I’ve re checked it looks like they have busted open where the machine is meant to seal the bag. Followed all the instructions that were in the manual so can’t see it as operator error. After spending over 4 hours packing all this meat I am so disappointed and frustrated that we will have to re pack nearly half the meat again. I thought sunbeam was a great brand that’s why we purchased this machine, but not so sure now.

Great machine ! – Was about to take it back as wouldn't seal etc. Yep ,instructions could be a bit clearer but maybe I am a bit dumb. Found that the trick is to place the open part of the bag evenly in the "gully, spill tray" and close lid making sure you keep the top in there. Weight will pull the bag out of the "gully" if not supported till top is closed and… Read more ·  1

lever to operate position . The vac /seal function will then work as you push the button . I found if I want to reseal ,say Dorritos , I first when opening make sure I cut it straight across . Place top in "gully" when I have taken what I need. then push vac/seal button till excess air removed , don't go till they are crushed, and push seal button when you are happy with enough air removed and chips not crushed. Bingo , sealed and good for weeks. Coffee bean bags done same way last for months . Yup was about to scream It was rubbish but now delighted . persist a bit .

Disappointed! – Purchased the Sunbeam VS4500 with Flybys points and really wished I hadn't. I've been trying to vacuum seal food all weekend for our Xmas camping holiday and the vacuum/seal just wont hold. Thought it was me but after reading reviews I guess it might not be. So disappointed! Show details

Weak vacuuming!! – I bought this vs4500 on ebay. The vacuuming is too weak. It doesn't vacuum at all. Plenty of air still in vacuum bag. I'm so disappointed with Sunbeam vs4500 Foodsaver. Show details

VAC780 food saver – I purchased the VAC780 food saver some years back now, don’t know exactly when, maybe 2013. It was so bad, that I gave up after many tries and put it in a cupboard. I recently got it out, bought new bags, thought I’d try again, but still insufficient vacuum to remove air and shoddy sealing. Are there better models these days or should I be looking… Read more

at other brands? I always avoid sunbeam brand products because of my experience with this machine. But if they’ve improved, maybe I’ll reconsider.

a piece of junk – I purchased this appliance at Myers boxing day sale I had, from the onset, problems to get it to operate sucessfully and took it back, where Myers promptly replaced it, but alas the replacement was no different, and does not work efficiently, I discovered that if you apply finger pressure to the lid that it will work well, but not all… Read more

the time, it really is a matter of finding the right spot to apply finger pressure to, I bought a Sunbeam because of the brand reputation, but this quite frankly, is a piece of frustrating junk If you are in the market for a food saver stay clear of the Sunbeam VS4500 and save yourself disappointment

Amazing Food Saver – The Sunbeam Food Saver is exactly that. A food saver!. Very easy to use and sits nicely on my kitchen bench. Can prepare food in advance and then vacuum seal. Have used for home made pastas, salami, vegetables, fresh lettuce, vegetables. The list goes on. I also use it for storing things when we go camping. Affordable and excellent quality!! Show details ·  1

Absolute rubbish. After loosing two hundreds of food it's back for a refund – It vacuums . It deals. But then if you store it in the cupboard that bag will let air in slowly over a day or so and you will loose seal Show details

My machine won't vacuum seal properly – Hi. My foodsaver wont vaccuum and seal. When I press the vaccuum seal button it vaccuums the air out then the machine releases prior to sealing and air reenters the bag. It wont seal at this point. I have to press the seal button to seal my food. I cannot return it to Target as I dont have the receipt. I am awaiting contact from Customer Service.  Show details ·  4