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peter.vigilante
peter.vigilanteVIC6 posts
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Very disappointed after spending $5,500 on a combined gas and induction cooktop, only to find that the induction section only works with large pots. Smaller pots are not recognised and cannot be used, which is very frustrating.

Purchased at e&s for $5,500.

Franke
Franke    

Hi Peter, Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating this would be, especially after such an investment.

Induction cooktops can vary in how they detect cookware depending on the size and type of the pot base, but we’d like to have our team take a closer look at this for you.

Please feel free to contact our Customer Care team at customer.care.au@franke.com or on (03) 9700 9100, and they’ll be happy to assist.

Best regards, Franke Australia

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