Glem GF64GEI
VerifiedMPN: GF64GEI2 reviews
- Several times a week
Poor performing oven – Persevered with this oven for 5 years and finally bit the bullet and went back to electric. Issues were; - From new the door did not close and seal properly. Took some time to get that fixed under warranty. - The idea of getting home, putting the oven on and then 5 minutes later cooking was fanciful. 20 mins minimum warm up time with a temp setting 20 degrees hotter than needed to get enough heat to cook. - Cooking time for anything was 20 to 30 mins longer than normally required. So 50 mins plus actual cook time. - Difficult to cook pastries and cakes in, either undercooked or pastry burnt. Tried all the options/recommendations regarding pans, position in oven, etc., with little success.
Overall made oven cooking a real mission and not an enjoyable one with poor cooking outcomes. Just did not maintain heat and provide a good cooking medium. Will never get a gas oven again. Really enjoying the great performance from our new electric oven.
Purchased in for $1,200.
- Product is used: Several times a week
Poor heat circulation and glass door smashed – We bought this oven in Sept 2018 and it was ok, poor heat circulation and had to add 10-20 degrees to any recipes to get it to work ok. It was highly recommended from staff. The biggest problem though, shutting the door the whole door shattered, with the handle and glass all over me and the floor. So now being out of warranty, after just 3 years, we have to get another oven. Stay away from Glem.
**Edit - representative came out and replaced the glass. They stated the oven was never calibrated when installed. Oven is slightly better but still inconsistent heat, top half of oven much cooler than the bottom so have to increase the heat which means bottom half will burn without makeshift shielding added.
Sent all the requested information to Glem, but yet to hear anything back from them.
Hi Mugi - could you please resend your email? We do normally respond within 24-48 hours on business days, however, nothing has been received on our end. Thank you
Sent email again….
Received phone call from Glem representative on Tuesday saying they would pay for one call out to investigate oven. Technician would call to make an appointment. There has been no further contact at this stage.
Hi Mugi, the technician will make contact to arrange an appointment once they have received the parts sent from our customer service team. As discussed, please allow 5-7 business days. Thank you for your patience.
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Hi Mugi - could you please email your contact details to us via info@glemgas.com.au so that we can get in touch directly? To be able to assist, we will request more information including a copy of the receipt and the product's serial number. Thank you