GWM Steed Ute 2021

If you live rural, do not buy GWM. GWM INTERESTED? IN HELPING ME ?The closest agent for a GWM vehicle extremely, costly, hundreds of dollars. Why? If you have a warranty issue? the GWM agent is Tamworth, (Fosseys) - so you phone this GWM agent, (Sherri), explaining that your vehicle (UTE) is still under warranty, and the two front sensors for the wheels, is problematic, because a loud beeping noise comes on. Take the vehicle in locally to be checked, nothing wrong with tyre pressure or anything else. Told it was a faulty sensor. Now two sensors doing it. So phone GWM agent at Tamworth (Fosseys) - I am told (Sherri) ute been to local mechanic - and its faulty sensors, - Sherri from Fosseys says, to bring vehicle into their workshop (twice on two separate times) firstly to get it checked, secondly to get it fixed. Problem is I live country near Moree, nearly 6 hour round trip, (12 hours travel in total) plus accommodation, and said to 'Sherri' Fosseys agent for GWM at Tamworth, - that I couldn't get there, until earliest 10am due to leaving re kangaroos/pigs problematic etc. Her response? "first in, first served", I explained that I would have to stay over-night and that is expensive, because its over $100 in petrol just travelling and twice that is around $300. Could she please book me in early? twice travelling, - plus accommodation $200 X twice, for reasons I explained to her. She said no. I said, " I recently, had a windscreen replaced, and got an appointment for a new windscreen, (while I waited)". Still no. So, I would never buy GWM again if I knew that warranty was so expensive, and I am posting this - so you understand - that you will be required, to not only big expenses in travel, but to stay in paid accommodation. So it is hardly a free warranty. Look on a map and see the huge wide expanse area of farming, nearly half of NSW in fact, which does NOT have a GWM agent (past Tamworth) thats nearly half of NSW. And in my opinion, a very poor agent, as well, in lieu of the fact they do not take appointments, so you the customer are in fact the loser. big gamble just sitting there hoping and waiting you get your vehicle looked at. If not, go back to paid accommodation and try again the next day. Added to this, I ordered a new Key FOB, (takes 4 hours to get lock copied plus remote into key) and same story, No, - I cannot book an appointment, (so another stay overnight). They will not do the two things either, in one go. Adding up, it all inclusive, of just under $1,000. I brought a new car two years ago from Fosseys, nightmare deal. (another story). Back to GWM agent Tamworth, Fosseys, re ordering a remote key for the ute, it took weeks to get an email reply, on request info for the remote key price - then more weeks followed after I replied to the email on payment and time/method required etc, I finally gave up, then out of the blue a text to contact them, re the remote key. (no sign off name/business, on text - I first thought it was a scam). So GWM do you know how your GWM agent in Tamworth is treating your customer/s? Probably not - your fault, if you don't know. But anyone reading this, be aware, - I am myself right now, in the process of trading in my two year old car, and my GWM ute, for a brand new vehicle, and already been to Inverell car yard, for a new vehicle. Why? because its so much closer to rely on the warranty if I need to get something fixed, plus, I reckon they are in the land of 2025, and book people in, for an appointed time slot, for services, warranties etc, - I do not sit there and be told - - "first in first served" - - very abusive practice, that does not take into account, a customers expense/s and travel circumstances. But certainly looks after Fosseys, methodology, of their inbuilt rigid structure/s. Just thinking of the time I am going to save, not to mention waiting around in a waiting room for hours, and also feeling as though a vehicle manufacturer actually cares about me as a customer. GWM hasnt done its research., they are looking after their agent - not the customer. my rego number is DI84DM. Any chance you can help and have a heart?

Don't Buy GWM Diesel Vehicles – I've had this vehicle since 2021, purchased new. As I'm a handyman, I do generally short journeys. At least now about two weeks at the most inopportune moment this HOS vehicle goes into limp mode and needs a DPF regeneration. I wouldn't mind if you got an alarm telling you to do a DPF regeneration but no, the moron who wrote the software for the ECU just puts the vehicle into limp mode enabling you to go no more than 10kph in the middle of a traffic queue causing abuse and chaos as people don't understand what's going on. I've missed a dental appointment this week due to this problem, as it went into DPF limp mode as I was setting out. It is NOT FIT FOR PURPOSE. I wrote to GWM in 2023 about this problem and it's quite obvious they don't give a sh1t about the buyers of this and other models that have the same problem. By a bike, buy anything but GWM diesel powered products. They are hopeless !