GWM Ute Cannon-X 2022
1 review
65K book service completed 24-06-2026. 3 days later engine trouble. Been told the TURBO blow up. Lucky the car is still under warranty. No parts in Australia estimate 5-6week for repair. No Loan or other car available (been told GWM does not have this service). During the first 2 week ring up every day, nobody is willing to help, including the head office. Spend lot of money hiring a car myself to get to work. Finally talked to somebody from the office and they said they send me an email so I can sent my invoices to claim reimbursement. Never happen, again ignoring phone calls ignoring emails. GWM and Alto (Castle Hill) are nothing but a scam. Been told I need new front break pads. Cost $1000+. Now I know why the car is so cheap. I could go on for hours about the stupid PDF self cleaning system. EVERY WEEK the car need to run at high (2800-3000) rpm for about 20 min. You take a massive risk buying this car. Maybe you have more luck than me!!!!!!
Follow-up · Today 19-09-2026. The turbo is working fine so far. DPF cleaning is getting worse every week. It looks like the cycle is set to once a week. I'm using my car only during week days, never on the weekend. Currently I do mid week a manual clean and Monday or Tuesday the message is back again. I drive 80% on the way to work on freeway with at least 90 to 120Km/h. I was told DPF needs to be done once every 2 weeks, either it was just a lie of there is something wrong with my car!!! Until now Melbourne office NEVER got back regarding the hire car. Had to pay $$$$$$$$$$$$$$$$ to get to work and home by hiring a car. I like the car, I just hate the arrogant people I have to deal with. They are masters in ignoring customers and Emails. The phone system automatically tells you somebody rings you back, FULL OF BULL, never happen. This is my follow up.