Need wifi to do anything with it, try that in the middle of nowhere. Makes my 8 year old garmin with topo maps look like god! Need about 53 32g micro sd to be able to store maps to be practable. Bluetooth can't use phone for internet. But an ipad with a gps tracking. Overpriced piece of junk.
I bought the HX1 second hand and now know why the guy sold it. The Drive mode is Ok, just.
The Explore mode is terrible.
Complicated and hard to operate.
Maps don't show properly (missing sections and different scales on same pages).
Can't switch off while charging on my desk and in car.
Great Desert Tracks are shown but won't load???
Battery life is terrible.
Supply a dash mounting and then say shouldn't operate above 35 deg, is Hema Australian?
Finding satellites slow and not reliable.
When you download updated maps you are never sure that i...
Purchased in May 2015 for $400.00.
- Verified purchase
Keep your money do not bother
Waste of money. Only had the unit for half hour and already hate it. "explore maps" are useless totally NOT user friendly, GPS keeps falling off line. Even the 389 page user guide that you have to find and download is not helpful. Just buy a $30 paper map and use a cheap android or ipad with gps to get you there.
- Verified purchase
Do not buy this unit!
We have had 2 x HX1's and both have same issue of overheating. There is a major issue by the looks of all the forums stating the same issue. Do your homework thoroughly before buying this unit.
Purchased in June 2017 at Action 4wd for $650.00.
Very Disappointed Buyer
Long time locating satellites.Explore mode map drop out so need to zoom out & in to fix.Coolah NP & Mt Moffit missing tracks, points of interest wrong spots, freezes, & hard deleting tracks.
Did the High Country trip and when on explore mode map layers were mixing up (half a screen would be one resolution, other half the other resolution). Then it would just show blank white screen with grid lines.
Required numerous restarts. Was searching for GPS forever most of the time. Auto mode for day and night screen colours was not working etc etc
Sold it two weeks after at a $200 loss.
Went back to my faultless Garmin with topo maps and wikicamps when offroading.
Hema, thanks for nothing! Stick to what you do best - paper maps!
The maps are great easy to use. Issue with batteries swelling up and opening case up, I know of 3 people with this issue, they will fix for zero dollars if you push issue
Purchased in December 2017.
nothing but problems since bought
first problem straight out of the box, wouldn't charge. eventually after 5 days it started to except a charge.
second problem, showed problem showed intersections or turns after you passed them
third problem after 2 1/2 to 3 hours machine gets too hot and screen goes funny, let it cool down and some times it will come back on with normal screen, lately have had to do reboot and sometime it will fix it, there is something wrong with these machines, I would not recommend spending this amount of money on these machines, have had to revert to my Garmin as it is more reliable.
Too many problems
The first problem is that the HX1 cannot be turned off while there is power connected. To turn it off there is only one option, disconnect the power lead or turn off the power source. The SD storage cannot be above 32gb as no testing has been done by Hema. There are more problems as seen by the reviews.
Purchased in June 2019 for $540.00.
PRO’S & CON’S Product operational deficiency’s not initially apparent!
1 Excellent correlation of Hema paper charts with Hema HX1 data base greatly aids planning and big picture view.
2 Excellent, reliable GPS
1 Inability to delete tracks or routes on the go. Can only be deleted when you are synced to your account. This makes using it remotely in the field annoying if trying to delete un-required noise. A major oversight.
2 Inability to adjust font size makes reading names on the go difficult and especially for anyone without perfect eyesight.
Overall this is a very useful tool supported by excellent reliable mapping but there is massive scope for improvement of the operator interface. It’s very disappointing in that regard.
Purchased in January 2018.
What a horrific waste of money !!!!!!
Turns itself on, wont turn off, started going thru screen changes with no one touching it, making weird noises, I think the thing is possessed! When I needed it most and clicked on my home address it just drew a bright red line direct to my place.... great if I had a helicopter. I wish I read the reviews before purchase
Purchased in June 2019 for $500.00.
Absolute Crap House
Where to start...
Glitchy, always freezing up
Touch screen is terrible and often doesn’t recognise touch
Boot up is slow
Regular updates that never seem to fix the problems
Save your money, just buy the map for your device, there is zero benefit to the HX1 over your phone
Purchased in May 2016.
- Verified purchase
A good idea poorly executed
Zooming is woeful and there is no Apple MAC update software. They don't warn you BEFORE you pay for the upgrade. Reflective screen requires another AUD$45 for flimsy screen visor.
Purchased in December 2018 at The Chart and Map Shop for $559.00.
We are up to unit (GPS) # 3. Finally this unit (GPS) will accept a charge from the cigarette lighter adaptor supplied. The GPS will 'crash' when in trees and won't even fix to a satellite in our carport. The satellite position fix is very slow and constantly loses a signal. When 'off the beaten track' the free app Mapme is generally better.
In summary the HEMA HX-1 is expensive rubbish.
If I turn it off so it will charge faster, it turns itself back on with no provocation whatsoever.
There does not seem to be any way to edit a saved location once you have saved one.
The maps of large cities seem ok. Bought it for the maps of way out in the middle of nothing, which I doubt it will last long enough for us to try.
Buy a Garmin instead
Reliable maps not reliable positioning on maps takes forever to get gps signal. constantly loses signal. battery life dies I've tried many different gps units from unidens to ultra cheap android based systems. This has to be the worst GPS ever sold should be recalled by Hema I'm seeking a refund
Worst online company ever
Attempted to purchase a HX1 from Hema online store. 15 days later and it has still not been shipped. Have rang repeatedly to be told there is a computer problem and nothing can be done. There was no problem taking the money. I am now trying to get the money refunded. Not at all hopeful but have to try. The worst online purchase ever. Avoid this company or be ripped off.
I had the camera fail after about twenty months. I open a ticket in the tech support section on the website and received timely replies to my queries, when we were unable to resolve the issue the technician requested that I return the device. The camera was replaced, new charger supplied and software update under warranty.
I suspect that the HX1 is like most if not all software and electronic devices (i.e. mobile phones) where new models are put on the market too soon without detail testing to beat the opposition into the market place, then identify any issues bugs etc. And fix under warranty.
However, they fixed mine in a timely manner without charge and I was impressed with the service.
Kept overheating and shut down. Was told not to mount on dash as sunlight affects it!!! What's the point of the dash mount kit and how do I use it and drive then??. Not fit for its purpose and dangerous as it left me without navigation for three months in the Outback. Had to buy reliable paper maps at Alice Springs.
Rubbish Product Not Fit For Purpose.
Even though I read the mostly bad reviews, I decided to buy this unit as I do a lot of outback touring. Difficult to use, hopeless in Explore mode. Street GPS is OK. I have now had this unit for 15 Months and on a recent trip to Cape York the battery failed, leaving me without a navigator. Not good enough!
- ‹ Prev
- Next ›
Questions & Answers
Does the hx-1 have a socket for a reversing camera
Noob question from a paper map user.
What happens when drive mode 3yr updates expire? Can the unit still be used or do you need to pay for something more?
Why will my HEMA HX-1 not talk. Always comes up ‘muted’?
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.