Good for what it is
It has tough competition now from Tripadvisor and other comparison sites. Every now and then though it does show cheaper rates for a room. Price direct at Agoda $68 per night Price at Tripadvisor for Agoda $64 per night Price at hotelscombined for Agoda $62 per night. It's not much but it is a tad cheaper. Sometimes it goes the other way so just go to a range of sites and get the best price.
Just realise that the cheapest price may be sites that have poor custoner service that are outside the big 2 groups of booking/ agoda or hotels.com/expedia/wotif . Still may be worth supporting the cheaper sites. Or get one of the bigger sites to price match.
Very upset by your advertising on Fox News on Foxtel
I watch a lot of Fox News daily and I have seen your ad hundreds of time and I am very offended by this repetitive continuous exposure to this to the point that, although I am a serious user of bookings on the internet I will not use your services for the above mentioned reason.
Booked a room for the afternoon they didn’t confirm it so we spent the afternoon sitting at home waiting to be allowed into the hotel, if we wanted a refund it would take 5-7 days. Do not book with them.
Excellent back up and customer service
I was one of the Hotelquickly unlucky victims who lost my booking and money. But after much correspondence, Hotels combined management did resolve our problem quickly to our satisfaction and did restore my faith in this site. I would like to say a special thanks to ANDREA (customer service manager) and JANINE (customer service officer) without whose professional input and understanding as to why I used and trusted this site, I would be out of pocket. Was about to never book through this site again. But I am satisfied with the after care and responsibility they have showed.
Wasted my time on their website after watching an ad saying their prices are better than competitors but they’re actually not better what so ever and I compared more than 1 hotel just to be sure. The price difference is in the hundreds as well compared to booming.com or going directly on the hotels website. Don’t waste your time.
Verify Multiple Times for No Reason
I used to love using Hotelscombined to compare hotels. It was so easy and had accurate information.
I am finding myself now having to verify myself at every click and sometimes multiple times. Its beyond annoying.
I will be using competitors from now on. Such a shame.
Outstanding customer service
I experienced a glitch in the system when I recently booked a hotel in Kathmandu - a different hotel than the one I booked was allocated to me. I drew the attention of this to Hotels combined and they organised a refund of the price paid and a cashback compensation for being inconvenienced. Thank you Hotels combined for promptly acting on the error when it was brought to your attention.
The advertised price is cheap and when you click the link that takes you to the providers website it is 4 times the amount. I contacted hotels combined and they pretended to call the supplier and get back to me. But all they did was take the deal off and said sorry the deal has ended. I checked 3 days later and that same deal was up and the same problem was occurring.
Room Advertised one price, charged another!
Booked a room at Gold Star Motel Auckland in March 2018. Price was NZD$187- last room avail. When I arrived I was charged NZD$200 -was told at reception this was because I was paying in AUD? When contacting Hotels Combined, they tried 3 times to call motel and had the phone put down on them!! I was told to submit Credit card statement as proof of payment and they would credit the difference back to my card!! Didn't happen
Room was not to clean, no air con, and the wall mounted fan barely coped with the warm weather. Do not recommend.
And wont be using Hotels Combined again either!!!
Fantastic customer service
HotelsCombined fantastic customer service for guests that experience terrible accommodation and service with hotel sites booked through their site. Can not recommend highly enough for all to make your bookings through these guys. 110% guaranteed satisfaction with resulting actions not just words. Will only use these guys to book all our travel accommodations
Great website and love the branding very original! I have used this site a lot and will continue to do so as I am very satisfied with their service!
I was looking to find hotels for my upcoming holiday and saw Hotelscombined on TV so thought I would try them. I am extremely happy with the results! I love the design of the site and the prices are unbeatable!
Love this website
This is a good site. Like the name says, it combines a whole bunch of places and sites and gives you them ranked based on a certain criteria. We look for price and it lists them from lowest to highest. It's good that way.
This is definitely one of the first sites I always use each time I travel and it's always going to be one of the first sites I use in the future.
Makes finding accomodation so much easier
Has been an amazing site to be able to book my accomodation in advance and very informative. Made the decisions a lot easier to make. Very user friendly, would highly recommend this site to people
Makes life much easier!
I have been using the app lots recently for my summer holiday plans! I used to use Trivago until a mate recommended this site to me. It is much more user friendly and i much prefer the layout of the site and the simplicity. Would highly recommend!
I Love this website! Everything you need when booking hotels in one easy to use place! I Highly recommend it!
Very useful hotel search
Thanks for the good, quick hotel reference which was simple to find and of good quality. This is indeed simplicity itself.
5 star service
Website works fast and accurately!
I always land up here for my bookings. Better prices than getting a hotel on line.
Great website to find best deal
I have used hotelscombined a few times now and every time I can find the best deal around.
Always a better deal than the more famous websited. Strongly reccomend it.
User friendly site & good suggestions
I have used this site to search for accomodation in Europe. It's definitely easy to navigate through the website and provides great options especially if you want to splurge a little on your holidays ;)
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