Hoverfly G4 Electric Scooter 350W Questions

FamilyHoverfly2y

We are finding it hard to unlock our Hoverfly scooter after trying to reset and use default password! Need help please?

Don M.2y

I have a new G4 scooter and have programmed it to the point that the drive window appears (battery charge information], but when I kickstart and accelerate, there is no power. The battery has been and indicates fully charged. Need help Don

Allan W.2y

My Hoverfly says it will do around 40km on a charge, I am going about 15km before it needs charging. This is over 3 days so 5km a day. Can anyone explain why?

John 2y

are you doing l2 which takes it up to 32kph? i do around 23km from the house to the office and i use 2 bars of battery and that's on 32kph. my road's mostly flat or going down. do you go through hills or inclined roads? if still an issue you may have to contact customer service. have had mine for more than a year and no issues really

Allan W. 2y

Thanks John, not on L2. It’s pretty flat. Might need to speak to customer service

David C.2y

The led light stays on , cant switch it off , any ideas please ?

John 2y

Sorry when you say Led light do you mean the front headlight? Long press on the + button doesn't turn it off? If yes that might be a problem. I'm not sure if you can bypass it by switching off the scooter itself

bill3y

Hi, Can anyone guide me to where I can get a replacement tube for the G4 scooter, please

John 3y

Hello, saw this one from Gotrax: external link There's also Amazon: external link Lastly, eBay has quite a few being sold. Hope that helps

John E.4y

hello megan, no it does not have shock absorbers sorry. charging is done on the right side of the board, there's a small rubber cover which you open to reveal the port. the supplied charger goes in there and the other end to the wall power point. charging takes around 4-6 hours if the battery level is at one bar left.