HP Pavilion 14
VerifiedMPN: HP-Z6Y69PA3 reviews
Lack of HP Support for Faulty Camera – I have had my business HP Notebook for just more than 2 years but only recently been requested to join a Zoom meeting. When I tried to engage the meeting I received a message to advis etha there was no camera in the computer. So I have now been spending many lost and frustrating hours trying to get to "HP Support" to help sort this out. My last attempt I was left "on-Hold" for more than 30minutes and then got cut off when they were aboout to answer. This was the third time I have been cut off, when attempting to get technical support!!!! The Notebook is supposed to have a camera according to the specifications but there are no drivers and I keep getting a message to advise "Camera Not Found". The frustrating mode of contacting HP Support and the disgraceful/poor response has left me sick with frustration and anger. I have been a loyal HP user for many years but now will look elsewhere!
Purchased in at JB Hi-Fi Retail Stores.
HP Laptop – Bought from the Good Guys, for son for high school. Never again, after only 4 months of minimal use the laptop died. Took it back for warranty only to be told that it would take 5-10 days ok sounded reasonable. After day 14 I rang good guys only to get the run around and was told to contact HP, which I did and was told my laptop has been sent to Singapore to be fixed. Really in this day and age we cannot fix it in Australia. Contacted Good Guys again to speak with manager who didn’t believe me that it had been sent to Singapore to be fixed. I was contacted at 5-30 by staff member of Good Guys who said yes all HP laptops were sent to Singapore. Really sad when we cannot even fix a laptop. Never again
Purchased in at The Good Guys.
Never worked properly – Never worked properly. From the start the screen was glitching, was fixed under warranty, came back and now won't stop freezing! Waste of money and time, I have now switched to an Apple I love it, so fast and sleek. Always bought HP before, but now I would never buy HP again.
- Date Purchased:
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