I've had this unit less than 6 months. It has an incredibly unstable operating system and is very slow to boot and load the guide. Disconnecting it from power every couple of days to force a reboot seems to help but it's still totally flakey. It regularly refuses to pause live tv or do instant record showing a message saying its downloading data but never seeming to finish the download. The TV apps simply don't work - eg it will show a YouTube logo but never open the service. Recordings set remotely sometimes work and sometimes not. The interfa...ce is unbelievably clumsy - loading the guide is slow as I've said but once loaded it doesn't show the current channel and another step is required to review program content. Regular recordings are stored in folders which makes some sense except that the system often creates more than one folder for a given program and then randomly stores episodes in them. The lights on the front sometimes operate and sometimes don't. I could go on but it's too distressing. Oh and it came bundled with a little remote box that connects via the home network and allows you to play from the main device on another tv. Curiously, that will access the tv apps but casting to it (which is supposed to be a feature) worked only briefly when first installed and it struggles to keep a connection to our network despite me installing a wifi extender and then an ethernet cable to help it. Frankly I think the whole lot is junk and should never have been on the market.
- Verified purchase
Would not buy again.
Purchased May 2018 from Good Guys. Hard drive needed reformatting to be able to record came up on screen on 22/4/2020, lost all pre recorded shows. Happened again 28/05/2020. Less than 2 years old, not worth $349.00. Lucky to be worth $150.00
Purchased in May 2018 at The Good Guys for $349.00.
Not a good PVR avoid purchasing
Have had several problems over the last year. Sound cutting out and having to turn it off and back on to get sound back. Switching off by itself. Now remote home button will not work every other button works. Without home button no way of accessing recorded programs so now is useless.
Purchased in August 2018 at The Good Guys.
Don't buy it
This product is not fit for purpose. Under Australian consumer laws, this product qualifies for return and full refund, regardless of age.
Unbelievably complex user interface. Worst firmware I have ever come across. This product is nowhere near ready for release.
Periodically I have searched for a firmware upgrade - Humax's website suggests this is coming. But it never does.
Purchased in September 2016 at Harvey Norman for $450.00.
A disgraceful product
Worked beautifully for 3 months then out of the blue I get a message that it cannot display HDMI and to connect vga.
It blames the TV.
The same tv that it had worked on for 3 months. Tried 3 other Tv's all the same.
This item is not fit for its intended purpose. Humax provides ZERO SUPPORT
Purchased in July 2018 for $299.00.
Waste of money, no support from Humax
Stopped working after less that six months. Will not turn on. Turns itself at weird times, and then cannot be turned off. Misses recordings. Files cannot be transferred over network.
Humax support will not answer phone, will not reply to emails.
Purchased in May 2019 at Harvey Norman Retail Stores - Appliances for $499.00.
- Verified purchase
Was great at first
It was great for the first 2 years but after that it went downhill fast. First some of the buttons on the remote stopped working, then occasionally some of the programs didn't record when set. Finally after 2 years and 7 months it stopped recording totally.
Purchased in February 2017 at The Good Guys for $347.00.
- Verified purchase
Terrible unit, don't bother
Specs look good, but absolutely hopeless firmware. Keeps losing the scheduled recordings, many missed shows. On/Off indicator light meaningless, on when it's off and vice versa. Switches on by itself overnight. The GUI is probably the worst I have ever seen - very hard to negotiate. Returned for repair of very noisy HDD, finally got it back after almost 4 weeks. To overcome some of the problems, retailer suggested completely de-powering it regularly ... what?? Handbook worse than useless, retailer produced a 6 page hint document to cover the gaps. I have replaced the HDD in my old 7500 and going back to that instead. Wished I had looked here first - don't buy.
Purchased in April 2019 at IceTV for $350.00.
Not a 21 century product
Software is crap and for a $400 product I would expect it to work flawlessly. In fact in works like a Chinese knock off. Functions stop working , menu opens when your trying to get out of it and the picture gets progressively darker. Some of the channels flicker stop start when watching tv and sometimes when you go to turn it on the screen stays blank or the sound is gone. Only way I have found to correct any of this is to shut it off and turn it back on again. Gets very annoying and when I took it back to the GOOD GUYs they were not very helpf...ul. Tested it and said it was fine and said if I wasn't happy they could send it back to the distributer at my cost. Thing is a lot of these problems occur over a period of time and if you just turn it on do a quick check it won't show up. Guess who wares the cost trying to argue that and as I said the GOOD GUYs not very helpful, just worried about there own pockets.
Purchased in March 2019 at The Good Guys Physical store for $400.00.
do not buy - hopeless
my '2tune (HDR-3000T)' is the worse dodgy product in 40 years that I have ever owned.
HUMAX should be dragged over the hot coals and penalised for selling dodgy products and making FALSE CLAIMS.
Purchased in January 2018 at Harvey Norman for $420.00.
Humax - a perfect example of 'do not buy' product
This is a product from hell. Whoever wrote software was lazy, incompetent or both. It is a source of endless frustration. It does what it wants when it wants, not what you want. Regrettably seems quite reliable and does not want to fail. We may have to throw it out without waiting for it to give up the ghost. Do not buy it!
Purchased in February 2018.
Don't Buy They don't support there product
I bought 3 humax pvr all failed just outside of warranty (6/8 months) called Humax Aus for out of warranty repairs they said they can't help as head office (UK) are not sending parts and only have refurbished units for warranty claims also 7 plus doesn't work as the unit is out dated and head office has not responded to a firmware update to fix the issue. I highly recommend not to buy humax pvr with out extra warranty cover plus keep in mind that 7 plus won't work even if you buy a brand new unit.
Returned Humax 3000T
Problems I encountered - if Humax powered off TV lost signal. Humax had to be on and running for TV to show a live picture. Supposed to record 4 channels - fail. If there were four programs set to record in an evening it might do one. Icons for programs recorded did not appear till some time later indicating a lag in processing in the background. Did not return to "home" screen after going through "delete recording", so lots of button pushing to navigate. Refused to respond to remote several times (and tried changing batteries) - only solutio...n was to turn power off and reboot Humax then it responded, proving remote pairing was ok. Guide screen shows too little info to be able to program manually. Humax office suggested reset the machine to factory default, which was done, but this failed to fix problems. I felt I had no options but to return to retailer as it was not performing satisfactorily. Disappointing as it came with an extra bit of kit to stream to other TV. No stars.
Replacement 3000T now faulty
Had first Humax 3000T replaced after following the returns back and forth frustrating warranty process . That was over. 3 month period . Got replaced with new in May 2017 . The new lasted 6 months and is now locking up . Remote is rendered useless . Decides to turn itself on a few hours later . Now happening a couple of times a week and hoping the Goodguys will give me a store credit this time and I don’t end up with a 3rd lemon . Humax customer service virtually non existent also ... Steer well clear of this product and this brand !
More trouble than it's worth.
Innumerable instances of the remote control failing to connect to the unit. Have had the unit retuned for repair and hours on the telephone trying to sort this out.
I will be returning the unit to Harvey Norman - who are sympathetic - for a credit on another brand.
Be careful about unknown brands.
- Verified purchase
Hard Drive failure
The unit I purchased had a major hard drive failure after two weeks. It had the problem from the start. Every time i would turn it on it had a message, "Sorry, the HDD has not been formatted properly. To record programmes, you need to format the HDD first. Press OK to go to storage menu". I would pres ok and it would just cycle through, re-start and the same message would come up. Do that again sometimes 5 or more times before it was stable. Now after only a few times of use it won't record. Major hard drive failure only after 3 or 4 times of use.
I'll be returning it to the store and getting my money back.
Don't touch it!
The unit is unreliable. After 2 months things started to go wrong. Despite updating software and returning to factory settings several times: IP EPG would not load. Failed to record programs. Recording schedule would disappear. Sound would drop out. EPG channel identifiers would lose colour 2 hours after factory reset and re-configuration. The human interface is not intuitive. The unit is very 'flaky' and needs a lot more development before being put on the market.
I am about to throw it in the bin
After using 2 Topfield PVR's for around 8 years, I thought it was time for a change, I did plenty of research and decided to give the Humax HDR-300T a go. From day one it was a problem, only working intermittently, after persevering for 3 months I sent it back to Humax and demanded a replacement as my unit only worked when it wanted to, not when I wanted it to.
I received a replacement and the old problems continued on, it turns itself off, it changes channels when recording, it has a very unfriendly user interface. I have now had it with it and will look for something else.
Buy at your own risk
- Verified purchase
Alternative PVR to Topfield
With the demise of Topfield PVR's especially the TRF-7160, I have found that the HUMAX HDR-3000T is an excellent alternative. It will record 4 channels at the same time in the same way that the 7160 did, (eg. two out of each group such as 7 and 7mate also 9 and 9 Gem). It also has the ability to turn a standard TV into a smart TV with its USB Wi-Fi connectivity. This enables you to access Catch-up TV, You-Tube, Netflix and many more. At a price of approximately $350 it is the best value for money.
Michael from Mandurah WA.
Started of great with no issues
On face value alone a great unit with great features with the odd occasion it would turn back while in standby mode but other than that wow what a machine a hot machine at that - is there even a fan in the unit? When not is use or needed leave to machine off or on standby mode with will kick in 6 hours of no use .
Recently I started having issues with the freeview catch-up services with Ch7 getting an error minutes into the program starting and on Ch10 to program cuts out at the first add break. Ch9s catch-up used to be my favourite until th...ey updated it requiring to create an account and provide a password; since then nothing but trouble. As it isn't a certified freeview machine it made video playback non existent. Netflix has only never not worked for on one occasion but reboot sorted that out. I use the basic EPG and the program times seem to update more regularly when shows run over time to allow for my recording to start on time or get the end of the program even with adding 10mins. The series record also record repeats within the season of the program you are recording and on the basic ep guide there is nowhere to turn that off as it is only available on the IP EPG once the season has ended you will need to update the recording schedule. I only used the IP EPG and the wasn't convinced it was updating regularly as the program times were updating due to overrunning. You have to be careful when deleting programs once watched as you may delete on accident the scheduled record for the program. Its a tip for new users. The 90g software on the 500g hard drive is quite large but I deleted the apps to free some room up. If you are like me and record and watch before the next episode and delete as you watch then the hard drive space is never going to be an issue but if you store programs on bulk to watch later - then keep an eye on storage remaining. I find the unit easy to us, it is no harder than any other machines I have used in the past and once you get used to it. It could with a 'I' for info button to have a easy to look at program description on the remote or to know the time without having to press the epg button. The remote is easy to get used to and compact and it is easy to see why there Is no 'I' for information button. What would have made the unit standout is having the ability change to swap location of the channels i.e made 10HD(13) be Ch10 instead of Ch13.
Questions & Answers
Why can we not get any real help from Humax? Or can someone tell us why our Humax connects one min and then say’s no connection?????
My TV guide has gone and i can’t get it back
Same here. I’ve emailed them and they are telling me to update epg. I’ve tried and it won’t. Says my internet isn’t connected but it is as I can watch Netflix.
|Category||Set Top Boxes / PVRs / DVRs|
|Internet Connectivity||Wi-Fi and Ethernet|
Visit official website
- MPN: 36419262
- GTIN13: 8809095667189
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.