IKEA Bejublad
Verified6 reviews
Can't get support when it stopped working – This was fine- and working for about a year and a half. Then it developed an error that the troubleshooting guide said i need to contact IKEA for support to resolve. So i did- 4 weeks ago- and was told someone would come out in 3 days. I've been waiting for 4 weeks and no one has contacted me at all about this. I've tried to call and use their… Read more
online chatbot and been kept on hold literally now for SEVERAL hours over many days until i have to give up every time. I'm on hold again and i feel like pulling the thing out and going in personally and throwing at their store. Fair trading is my next stop.
Looks great but stains !! – Two years now with this induction cook-top. I went with this after trying out a Bosch. Pros - great price with 5 year warranty from IKEA. Easy to use. Large led numerical display.(no need for reading glasses) Looks great in the white form as opposed to black. Cons - beautiful in white but it stains and can't be removed. After that happened, I… Read more
started using paper towels under the base of the pan to stop further staining. I have yet to contact IKEA about this but based on the previous review with the same issue,not hoping for any resolution. Will update accordingly. Does not sit flush with the bench top so quarterly lifting of the base to clean.
Typical poorly made Ikea product – The good: it's white, that's all. The bad: it squels, it runs very hot underneath and heats up the bench top, and after a few weeks of light use, developed small brown/yellowing marks. After contacting Ikea support, very arrogant and unhelpful, just looking for excuses and making accusations. Show details
Quick to heat, easy to use, looks great – This cooktop is very easy to use and very efficient, it heats up really quickly and looks fantastic. It has a function where you can join two of the elements together and I have found that very helpful when using large pans. One small problem is the quality of the sound when you have the power button going. It can be quite loud other than that it’s a great little thing. I specifically like the timer which is an easy to use and very handy feature Show details
Get a wind up timer because you can't hear the oven alarm – The oven itself is great, but the timer is very soft and can be barely heard above an exhaust fan if you are in the kitchen. Forget trusting the oven alarm to remind you to check the pizza while sitting in a lounge and watching TV a few metres away: your pizza will burn. I contacted IKEA regarding the volume, and there are no setting options… Read more
available. Staff in store were unable to help as the ovens are not plugged in. Essentially they said it is a warranty issue. It's been more than a month, and I haven't heard anything else from them. I had an older IKEA oven and the volume of the timer wasn't an issue. I'm not sure why they have done this. Don't buy the 2020 model unless you can check out the alarm volume in store.
New Tech Makes Horrible Squealing Sound – Bought induction cooktop, paid electrician to install, straight away we noticed an ear piercing sound when being used with Ikea’s own induction cookware. Ikea sent out their guy who said we have to use cast iron cookware, which is NOT communicated by Ikea before buying the cooktop. I called Qld Fair Trading and was informed Ikea would not only… Read more
have to refund the money for the induction cooktop but also the electrician’s install and uninstall fee.
Besides the ear piercing sound, it looks great and heats up super fast.
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Still waiting for support nearly 2 months later