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9 reviews
Tanglin
Tanglin
 

Dear Sean, in these days of extravagant promises you're a rare man of his word you delivered all that you promised and more in setting up my new bed for me the care you took the clean up and making sure everything was perfect for me was amazing. I would have no reservation in recommending you or your company knowing you wouldn't disappoint any customer of your company thank you your sincerely Vicki Holman

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Vicki H.
Vicki H.
  Verified

Dear Sean in these days of extravagant promises you're a rare man of his word you delivered all that you promised and more in setting up my new bed for me the care you took to clean up and making sure that everything was perfect for me was amazing I would have no reservation and recommending you and your company knowing that you wouldn't disappoint any customer of your company thank you Vicki Holman

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Dougie
Dougie
 

I couldn’t be happier with my in-home assist bed and chair! The bed is super comfy and supportive, making it so much easier to rest and get a good night’s sleep. The people who installed my bed took so much care seldomly found when buying anything these days. All I know is that I should of done this years ago. Thanks for making my days that much better :)

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Toni M
Toni MQLD
 

Very happy with product. Nice Getting up in the morning and having skinny legs from the knees down. Happy with Sean and service and would highly recommend to everyone seeking a better quality of sleep.

Ian
Ian
 

I’m so happy with my new lift chair. Unfortunately, I need it relocated but the team came as soon as they could and relocated the chair in the home in a preferred spot The chair is fantastic and so we’re Sean & Matt who came out to relocate the chair. Thank you for the great service.

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Shirley
Shirley6 posts
 

In March this year we moved out SIL provider to Adina Disability for my brother . It was the best move we ever did. They are honestly the most caring company and staff I have ever come across on the past 5 years I have had SIL providers for my… Read more

brother. If you are ever looking for a company that cares about their clients and not the almighty dollar then this is the company if you are in Sydney I would highly recommend. They go over and above with assistance and ensure my brother is comfortable and cared for.

 Follow-up  · Since March Adina has continue with their exceptional care for my brother. He can no longer walk or care for himself and these guys have exceed and gone over and above my expectations. I can never say thank you enough for all the care for my brother especially as I live in Melbourne it nice to know my brother is well looked after.

amesteacher61
amesteacher61VIC3 posts
 

Cold calls out of the blue then does not show up for scheduled appointment – Cold called us out of the blue - how they got my dad's details I do not know. But we had been negotiating care via My Aged Care and thought we had been referred to them. Told us that [Name Removed] would come to visit 9:30 Friday 14 Feb. She was a no show, and no one called to reschedule. We were so confused. Now I see the other reviews that they were not referred to us but are [Content Removed] , I am glad we dodged a [Content Removed] !

sonya
sonya2 posts
 

BEWARE. THEY PREY ON THE ELDERLY – BEWARE!! THEY PREY ON ELDERLY PEOPLE AT HOME!! I answered my mother's phone today when [Name Removed] called. [Name Removed] understand this I advocate for my parents and especially watch out for them being [Content Removed]! DO NOT CALL THEM AGAIN. She had a sales pitch all ready but when I asked so are you selling products she again avoided my… Read more

question. I said why are you deflecting to which she finally told me that yes indeed they sell products!!! So beware they try to trap you with a 'FREE' in home assessment but it really is just a complete sales session. She wouldn't even tell me what products they sell. Super shady [Content Removed] company. The website doesn't even look legit and i cannot find any other information on them. I told her to never call again and she said she'll call back another day to speak with my mum. SHE DOESN'T WANT YOU CALLING HER EITHER. STOP PESTERING MY FAMILY. STOP PREYING ON PEOPLE

Karl P
Karl PVIC6 posts
  Verified

Appealing sales tactics, preying on the elderly – This review is about the customer service, not the products themselves. Somehow their co-owned company (InhomeAssistAustralia) got my mother's phone number and cold called. Then made an appointment to see her and in which persuaded her she needed a new bed and chair. The chair in particular is not fit for purpose. She's a small elderly lady and… Read more

it's far too big for her. She was not given the chance to try the products physically before purchasing and they have refused returning the products and refunding. I am appalled they prey on the elderly like this.

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