Best Aged Care / Disability Support Services

Based on 542 reviews
Carinity

Carinity 🏆 2026

4.8  Summary
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Heather A QLD
 

This is a wonderful service that's great for my independence. Staff are lovely.

Trilogy Care

Trilogy Care

3.8  Summary
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Eunice N. QLD 6 posts
 

I especially like Trilogy Care because I can self manage my package and am able to choose my Carer at an agreed reasonable hourly rate which allows… Read more

me way more care time. I deal directly with the Carer organising session times which saves going through a third party and heaps of time, sometimes days. Although j am near blind and an Octogenarian I am fit healthy and independent. Self managing gives me a modicum of independence which I treasure. I choose young carers who can fix my devices in a flash, make sure I am dressed and groomed correctly, akes me pace walking, driving, dining, socialising, etc and sojetimes my husband as well. I do love the independence of self managing.

Bupa Aged Care

Bupa Aged Care

2.7  Summary
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Anne G. WA 9 posts
 

Bupa are going to charge residents $42 for a hot breakfast!! Pure greed. Talk about profit before people. I would Uber to Miss Mauds for a $28 breakfast. This is disgusting.

Just Better Care

Just Better Care

2.4  Summary
Kevin VIC 8 posts
 

We changed from another provider to just better care. May has done more for my lovely wife in two weeks than the previous carer company did in 2… Read more

years, I have no hesitation at all in recommending this company. My wife has a terminal illness and no one else other than May has cared enough to look after her. We love you May.

Caring Approach

Caring Approach

3.2  Summary
Eden B. ACT 2 posts
 

Isizah Godspower – These are the worst people I have come across in my entire life. They invited me for an interview, told me I passed the interview, collected my visa,… Read more

passport, tax file number, bank detail, and all the information private to me. After 2 weeks, I did not hear anything from them. I called, and nobody answered. I emailed them, and they said they were auditing. This happened last year, and until today, I have never heard from them. Why collect my personal and private information if you are not ready for employment.

Markuso SA 2 posts
 

Keep ringing all hours of the day and night.Nevrr leave a message . Annoying

Silverchain

Silverchain

2.7  Summary
pensioner QLD 3 posts
 

I have made several calls to Silverchain and can't fault their initial telephone conversations. Antonella went above and beyond her call of duty to… Read more

organise a 3 way link up with My Aged Care to navigate the assessment decision. But as the funding is not available at the present time, I will definately be back in touch with Antonella to help with all the Provider work. A happy Qld carer.

Home Caring

Home Caring

5.0  Summary
Susan C WA
   Verified

You won’t find a better Home Care Package Provider. Professional, transparent, reliable, communication is amazing and best of all locally owned and operated by compassionate people who genuinely care!

Alison R
 

My Mother is in the Memory Support Unit and has been there for several months. The care has been outstanding. The staff are warm, professional,… Read more

thorough and always have a ready smile. The staff have gone the extra yard many times, to try to accommodate calls and contacts from Overseas to speak to my Mother. They keep the family informed and up to date, at all times. The Geriatrician that attends the Unit is incredible - warm, thorough, professional, holistic. I cannot recommend this place highly enough.

Tracey 2 posts
 

Great Service – I was given a great service by Home Care Heros. They were very efficient in finding me heros immediately after I notified them of my special needs. The heros are in my local area and at a reasonable hourly rate.

Nurse Next Door

Nurse Next Door

2.2  Summary
Adam VIC 3 posts
   Verified

I booked a consultation for an elderly friend who suffers from MND. The appointment was confirmed by both email and a phone call from the company's… Read more

call centre the day before.

I took time off work and helped my friend get up early and prepare for the appointment. When the scheduled time arrived, nobody attended and there was no phone call, email, or notification explaining the absence.

When I contacted the company, I was advised that the appointment had not been allocated by the team leader, despite apparently being assigned to Patricia from the Inner West team. I was told they would try to arrange another appointment, but I have received no further contact.

Based on this experience, I found the service to be highly unprofessional. If a company cannot reliably manage a confirmed appointment or communicate when things go wrong, I would have serious concerns about trusting it with ongoing care. My advice is to look elsewhere.

Angus 2 posts
 

Been with this company for a while and always found the care great. I have a few long term carers that help me with shopping and cleaning and found that I have connected well with them. Nothing has been too much hassle.

Regis Aged Care

Regis Aged Care

2.0  Summary
Mary D. Victoria
 

I was disgusted with the treatment of my auntie in this place. They left her in the nappy ALL day resulting in a rash and a UTI! When they ‘did’ take… Read more

her to the toilet, they poured a bucket of water over her head (whilst sitting on the toilet). This was their idea of giving her a shower! She was never taken outside. Only moved from couch to bed where she stayed all day. She was extremely depressed due to lack of brain stimulation. Elderly residents deserve to be treated with dignity & respect. If staff do not have the skill or training to meet their needs, they should be permitted to operate.

Robo WA 13 posts
 

This ndis Service Provider specialises in Supported Independent Living. Our Autistic adult son has gained new skills in addition to enhancing… Read more

existing skills. Their ability to understand our son’s needs has built a strong relationship with him and ourselves as a family. I highly recommend this Service Provider in improving the lives of individuals living with a disability.

Bluey VIC 18 posts
   Verified

Mercy Health Aged Care Service Provider are a Wonderful, Professional & Caring provider of help to people who want to stay in their own home, but… Read more

need help with various tasks. They deliver prompt service & have access to compassionate & understanding people who show genuine care for their clients & make Aged Care living in the home, a viable option.

Dennis VIC 12 posts
   Verified

I am in the Government Program called "End of Life Pathway". It is for people who have 3 months or less to live. As my wife is also unwell and… Read more

elderly, we need help to come to our home and provide essential needed services. We are so happy to have selected Christian Home Care to be our Service Provider.

This organization is run by people who genuinely are caring and want to help the clients they serve. They are respectful and considerate in communications and are very professional in the way they go about their business.

They have valuable resources at their disposal and are prompt in supplying the right people, whether it be medical professionals, therapists, or just general help around the home regarding day to day requirements such as cleaning, cooking, or gardening.

My life expectancy is short, but they have shown me that they are understanding and loving to a point that makes me feel like I am one of their family members, instead of just another customer. I highly recommend them to anyone needing a Service Provider who is the "real deal". They are not like many of the money hungry grabbers, that you hear about almost daily, in the news. Their service is exceptional and reliable and their fees are fair and reasonable.

Cooter SA 8 posts
 

My elderly sister had a heart attack and stroke while at home in Murray Bridge. Since that time she has been at Resthaven ( Paradise ) for nearly 4… Read more

years. They have been absolutely professional and great the whole time. From the induction process, communications, willingness to listen and care for her special needs. The facility is always clean and there has never been any smell like others. The admin staff and clinical nurses are fantastic and are always ready to help or be flexible of her needs. The dietician is great and they always make sure the food is varied and healthy. My sister has lost nearly 20 kgs with the dieticians advice and guidance. I would highly recommend Resthaven to anyone seeking a facility for their loved ones. Thank you Resthaven for caring so well for my sister :)

Chezza 4 posts
 

I would like to praise ABSOLUTE IN HOME CARE for their professionalism and the way they conduct their business. Their employees are professional, highly skilled and experienced. I unreservedly recommend this business.

Kalolaine Steele QLD 8 posts
 

I fell and broke my ankle last month. After surgery I am bed bound. Aged Care directed me to Sandgate Home Assist for help to do a few home… Read more

modifications to make life easy for me. Dale of Sandgate Home Assist turned up and did a wonderful job and all done in no time. Thank you guys you are the best.

Joseph Victoria 6 posts
 

I cannot speak more highly of the services and staff at Call on Clare. From when I first contacted them regarding home care for my mother until they… Read more

were no longer required, I received outstanding service. Professional, empathetic, and efficient; truly exemplary services overall. I extend my sincere thanks to all the staff at Call on Clare; my mother's care was exceptional.

Adventist Aged Care

Adventist Aged Care

5.0  Summary
A Tad Unhinged 299 posts
 Published  · Edited

Recommend 100% – My mother has been a resident at Seventh Day Adventist Aged Care at Victoria Point for just over two years.Like many others at the facility my mother… Read more

has a complicated condition that requires 24/7 care. From the moment I walk through the main doors….everybody is smiling,everybody is helpful….sounds crazy but it really does feel like a happy place…I always walk away confident in the care my mother is receiving.

My mother has her own air conditioned room to decorate as she pleases,her bed ,sheets,pillows and blankets are all supplied…she has her own large ensuite with shower chair and over toilet…a leather recliner…a big television mounted on the wall…all of her washing is taken care of.…Her room and ensuite are cleaned every day.Mum has the choice to eat in her room or the dining room…The food is exceptional,a dessert is also part of the main meal.Morning and afternoon tea are always supplied with a cake a slice or fruit.

Everyone from the nursing staff to kitchen and laundry are always happy and patient,turning themselves inside out to help the residents with whatever problems may arise,if for any reason the resident needs to see a doctor he is brought in and family are notified.

The lifestyle staff are all about fun they have numerous daily activities that are available for all residents to enjoy.They organise everything from playing Pool to bingo,crafts,high teas,hand massages,brain games,chair exercises,bus trips and garden walks.

Update..My mother passed on the 29/12/24,Adventist treated her with respect in life and death.

Robin VIC 77 posts
 

Yousaf and Mojgan look after my elderly father in his home. He is 99 now and has needed everything including showering, meals, respite, cleaning and… Read more

general care. I cannot speak more highly of the way they have treated my father (and us). The word "kind" in their business name is no accident, as this is what they are. They should have squeezed considerate in there too! Nothing is too much trouble, and they have been diligent in reporting issues to us for our attention. Nothing is just ignored, as they really do care about him. Dad's ability to remain in his home is very much as a result of us finding the very best of carers. These are hardworking folk who are doing this job for all the right reasons, which is what you need to look out for in my view. Pity I can't give them more than 5 stars as they deserve more.

William H. 3 posts
 

Awesome staff excellence is a word that describes a great caring Awesome I truly recommend them to anyone they make you feel like a person not just a number thanks let us care SA keep up with the great work

Kay G. VIC 2 posts
 

Gretchen was extremely patient and gave me great service and outcome

Jay
 

13homecare disability truly cares – ive been to 5 different organisation to support me and disapointed as they are unprofessional. I feel really home with 13homecare. The manager are… Read more

contactable in times of help and always there to listen. I can feel the true care and compassion. Now I am very happy.

Jay Granville NSW

chelea1966 7 posts
   Verified

Exceptional support – Independence World understands what being disabled means. They understand that I have good days and bad days. Nothing is too difficult. The care I… Read more

have received really is second to none. I really don’t know what I would have done without them supporting my needs. I appreciate all the work they do to provide an exceptional service

James Russell QLD 11 posts
   Verified

I have been with walked talk for the past year and considering other plan managers out there walked talk has to be one of the best. They are very… Read more

quick on verifying work being completed so support workers are paid and looked after. I highly recommend walked talk

Mark Cowie 23 posts
 

Conquer DSS has been excellent in my disability journey. Having a NDIS package, they ensured that I got full value for my package including house cleaning, shopping, taking me fishing and camping, lawn mowing and even a few house repairs!

Henry Martin NSW 2 posts
 

highly recommend Monte Care for their outstanding service, professionalism, and genuine care. The team is incredibly supportive, compassionate, and… Read more

dedicated to making a positive difference in people's lives. Their commitment to providing quality care, treating everyone with dignity and respect, and going above and beyond expectations truly stands out. The staff are friendly, approachable, reliable, and always willing to help. It is reassuring to know that Monte Care genuinely values the people they support and puts their needs first. Thank you to the entire team for your dedication, kindness, and excellent service. Keep up the fantastic work, Monte Care! Highly recommended!

Bloss55 3 posts
 

Absolutely the most disorganised service provider I've ever come across. Staff are clueless (not their fault). Change case managers without… Read more

notifying clients, emails not answered, dont tell visiting staff re clients conditions. Im training them as my husband is 90% blind....reckless & unprofessional. I've had enough of this crap. But they can get emails out that their prices are increasing. Grrrrrrr

ACH Group
ACH Group    

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