Best Aged Care / Disability Support Services
Carinity 🏆 2026
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I have nothing else to write a review about except Carinity Home Care and I do not wish to edit any of my previous reviews. All I can say is that… Read more
they are a wonderful bunch of ladies and who doesn't use Carinity as their home care doesn't know what they are missing.
Trilogy Care
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We transferred over from our previous provider to Trilogy care because we were getting little to no help, and paying a lot for nothing. Since then,… Read more
the improvement has been great! Trilogy have been such a big help for my family. Their team did more for me in a few months than we ever got with our last two providers combined.. I’m super appreciative for the hard work and care that they’ve put into supporting us!
Bupa Aged Care
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Omg my mother is in a Bupa aged care home and I am constantly raising concerns I hope that I’m heard because it will be the last time I communicate… Read more
with the home. I will go externally if I need to I gave two stars in the hope they improve on their care practices and staff attitudes
Inhome Assist Australia
Dear Sean, in these days of extravagant promises you're a rare man of his word you delivered all that you promised and more in setting up my new bed… Read more
for me the care you took the clean up and making sure everything was perfect for me was amazing. I would have no reservation in recommending you or your company knowing you wouldn't disappoint any customer of your company thank you your sincerely Vicki Holman
Caring Approach
Isizah Godspower – These are the worst people I have come across in my entire life. They invited me for an interview, told me I passed the interview, collected my visa,… Read more
passport, tax file number, bank detail, and all the information private to me. After 2 weeks, I did not hear anything from them. I called, and nobody answered. I emailed them, and they said they were auditing. This happened last year, and until today, I have never heard from them. Why collect my personal and private information if you are not ready for employment.
Just Better Care
Biggest crooks in rockhampton booked up over $13 000 worth of work for clients not one complaint refusing to pay will be reporting a fraud complaint to Queensland Police and my gov aged care
Home Caring
You won’t find a better Home Care Package Provider. Professional, transparent, reliable, communication is amazing and best of all locally owned and operated by compassionate people who genuinely care!
Like Family
Great Service – I was given a great service by Home Care Heros. They were very efficient in finding me heros immediately after I notified them of my special needs. The heros are in my local area and at a reasonable hourly rate.
Silverchain
My wife used Silver Chain and they didn't do much and I wouldn't advise anyone to go with them we finished with them over 2 years ago and we are only… Read more
on a pension they are meant to help people but we keep getting letters from them asking for donations I think they have a nerve asking pensioners to give them money we will never use them again
Nurse Next Door
The SIL team at my mother’s residence transitioned to Nurse Next Door with what initially appeared to be strong promise. The organisation presented… Read more
as experienced and assured us of high standards of care, including oversight from registered nurses. Unfortunately, our experience since the transition has been consistently disappointing.
There has been an extremely high turnover of staff across all levels, including support workers, registered nurses, team leaders, and senior management. This lack of continuity makes it very difficult to maintain accountability or ensure consistent standards of care.
We have experienced several serious issues, including a critical medication error where my mother was administered another resident’s full Webster pack for the evening (approximately 10 medications). This resulted in her being hospitalised for several days while doctors worked to stabilise her condition. This incident alone raises significant concerns regarding medication management and supervision.
Additional concerns include staff sleeping during active overnight shifts, inadequate training for SIL staff caring for high-needs residents, and a culture where responsibility appears to be placed on frontline staff rather than addressed at a management level. Essential equipment has also been allowed to go uncharged, preventing safe transfers for multiple residents.
From a day-to-day care perspective, there have been ongoing issues with basic household management, including failure to maintain adequate groceries and improper food rotation, resulting in spoiled items being left unused. My mother relies on 24/7 care and they have left her in the past waiting to go to bed till 10:30pm, dinner late when shes hungry, left waiting to go to the toilet etc.
Overall, the service has required an unreasonable level of oversight from family members, which is particularly challenging when not living on-site. Based on our experience, the level of care and professionalism has not been close to meeting our expectations, and I would strongly encourage others to carefully consider their options.
Been with this company for a while and always found the care great. I have a few long term carers that help me with shopping and cleaning and found that I have connected well with them. Nothing has been too much hassle.
Regis Aged Care
I was disgusted with the treatment of my auntie in this place. They left her in the nappy ALL day resulting in a rash and a UTI! When they ‘did’ take… Read more
her to the toilet, they poured a bucket of water over her head (whilst sitting on the toilet). This was their idea of giving her a shower! She was never taken outside. Only moved from couch to bed where she stayed all day. She was extremely depressed due to lack of brain stimulation. Elderly residents deserve to be treated with dignity & respect. If staff do not have the skill or training to meet their needs, they should be permitted to operate.
Mercy Health Home Care Services
Mercy Health Aged Care Service Provider are a Wonderful, Professional & Caring provider of help to people who want to stay in their own home, but… Read more
need help with various tasks. They deliver prompt service & have access to compassionate & understanding people who show genuine care for their clients & make Aged Care living in the home, a viable option.
I fell and broke my ankle last month. After surgery I am bed bound. Aged Care directed me to Sandgate Home Assist for help to do a few home… Read more
modifications to make life easy for me. Dale of Sandgate Home Assist turned up and did a wonderful job and all done in no time. Thank you guys you are the best.
I cannot speak more highly of the services and staff at Call on Clare. From when I first contacted them regarding home care for my mother until they… Read more
were no longer required, I received outstanding service. Professional, empathetic, and efficient; truly exemplary services overall. I extend my sincere thanks to all the staff at Call on Clare; my mother's care was exceptional.
My Dad unfortunately only had 5 months with Somerville Gardens, but I have to say it was the only time in the last 5 years that I felt confident that… Read more
he was getting the care he needed. The nurses were attentive and proactive in informing me of anything that had changed and provided good and compassionate care. The carers were just lovely. They would go out of their way to allow Dad to enjoy his time there. They always looked for him at mealtime so as to assist him in going to the dining area. If we were visiting, they would get his meals and bring them to him. Somerville engages with the family, not just the person in care, and allows you to feel confident that all is under control. The admission process was easily managed by Hayley, and she has been a reliable, cheerful and helpful point of contact throughout our journey. Going into residential aged care is a really difficult decision, and I hope this review makes that decision a little bit easier for another family. Good luck.
Conquer DSS has been excellent in my disability journey. Having a NDIS package, they ensured that I got full value for my package including house cleaning, shopping, taking me fishing and camping, lawn mowing and even a few house repairs!
Yousaf and Mojgan look after my elderly father in his home. He is 99 now and has needed everything including showering, meals, respite, cleaning and… Read more
general care. I cannot speak more highly of the way they have treated my father (and us). The word "kind" in their business name is no accident, as this is what they are. They should have squeezed considerate in there too! Nothing is too much trouble, and they have been diligent in reporting issues to us for our attention. Nothing is just ignored, as they really do care about him. Dad's ability to remain in his home is very much as a result of us finding the very best of carers. These are hardworking folk who are doing this job for all the right reasons, which is what you need to look out for in my view. Pity I can't give them more than 5 stars as they deserve more.
Awesome staff excellence is a word that describes a great caring Awesome I truly recommend them to anyone they make you feel like a person not just a number thanks let us care SA keep up with the great work
I would like to praise ABSOLUTE IN HOME CARE for their professionalism and the way they conduct their business. Their employees are professional, highly skilled and experienced. I unreservedly recommend this business.
13HomeCare
13homecare disability truly cares – ive been to 5 different organisation to support me and disapointed as they are unprofessional. I feel really home with 13homecare. The manager are… Read more
contactable in times of help and always there to listen. I can feel the true care and compassion. Now I am very happy.
Jay Granville NSW
Adventist Aged Care
Recommend 100% – My mother has been a resident at Seventh Day Adventist Aged Care at Victoria Point for just over two years.Like many others at the facility my mother… Read more
has a complicated condition that requires 24/7 care. From the moment I walk through the main doors….everybody is smiling,everybody is helpful….sounds crazy but it really does feel like a happy place…I always walk away confident in the care my mother is receiving.
My mother has her own air conditioned room to decorate as she pleases,her bed ,sheets,pillows and blankets are all supplied…she has her own large ensuite with shower chair and over toilet…a leather recliner…a big television mounted on the wall…all of her washing is taken care of.…Her room and ensuite are cleaned every day.Mum has the choice to eat in her room or the dining room…The food is exceptional,a dessert is also part of the main meal.Morning and afternoon tea are always supplied with a cake a slice or fruit.
Everyone from the nursing staff to kitchen and laundry are always happy and patient,turning themselves inside out to help the residents with whatever problems may arise,if for any reason the resident needs to see a doctor he is brought in and family are notified.
The lifestyle staff are all about fun they have numerous daily activities that are available for all residents to enjoy.They organise everything from playing Pool to bingo,crafts,high teas,hand massages,brain games,chair exercises,bus trips and garden walks.
Update..My mother passed on the 29/12/24,Adventist treated her with respect in life and death.
I am in the Government Program called "End of Life Pathway". It is for people who have 3 months or less to live. As my wife is also unwell and… Read more
elderly, we need help to come to our home and provide essential needed services. We are so happy to have selected Christian Home Care to be our Service Provider.
This organization is run by people who genuinely are caring and want to help the clients they serve. They are respectful and considerate in communications and are very professional in the way they go about their business.
They have valuable resources at their disposal and are prompt in supplying the right people, whether it be medical professionals, therapists, or just general help around the home regarding day to day requirements such as cleaning, cooking, or gardening.
My life expectancy is short, but they have shown me that they are understanding and loving to a point that makes me feel like I am one of their family members, instead of just another customer. I highly recommend them to anyone needing a Service Provider who is the "real deal". They are not like many of the money hungry grabbers, that you hear about almost daily, in the news. Their service is exceptional and reliable and their fees are fair and reasonable.
Exceptional support – Independence World understands what being disabled means. They understand that I have good days and bad days. Nothing is too difficult. The care I… Read more
have received really is second to none. I really don’t know what I would have done without them supporting my needs. I appreciate all the work they do to provide an exceptional service
This ndis Service Provider specialises in Supported Independent Living. Our Autistic adult son has gained new skills in addition to enhancing… Read more
existing skills. Their ability to understand our son’s needs has built a strong relationship with him and ourselves as a family. I highly recommend this Service Provider in improving the lives of individuals living with a disability.
Walked Talk
I have been with walked talk for the past year and considering other plan managers out there walked talk has to be one of the best. They are very… Read more
quick on verifying work being completed so support workers are paid and looked after. I highly recommend walked talk
ACH Group
Absolutely the most disorganised service provider I've ever come across. Staff are clueless (not their fault). Change case managers without… Read more
notifying clients, emails not answered, dont tell visiting staff re clients conditions. Im training them as my husband is 90% blind....reckless & unprofessional. I've had enough of this crap. But they can get emails out that their prices are increasing. Grrrrrrr
Thank you for taking the time to share your feedback.… Read more
Eureka Villages Eureka Claremont Garden
A BEAUTIFUL PLACE TO LIVE.As a Resident of Claremont Gardens.I couldn't be happier.Having come from Homelessness .I am So Grateful to have a safe… Read more
place to lay My head.The Meals are Great.The staff are so Friendly and Approachable. I'm Always Greeted with a Warm smile.Lisa the Manager is a BEAUTIFUL Soul.She Will Endeavour to solve any issues that come up.The Village is Clean,the Gardens are very tidy.There are landury Facilities And it's Pet friendly. I can recommend Claremont Gardens as a Great choice for Anyone Wanting to downsize And to be part of a Gated Community.All the best Jo Jo.
Gretchen was extremely patient and gave me great service and outcome
Australian Unity Aged Care
This company needs to be deregistered for the appalling way it runs it Home Care service under the guidance of its totally inept Administrator / CEO… Read more
Prue Bowden. This company continually breaks it contracts with its customers by failing to show up for PC, has a high turnover of admin staff who are either illiterate, don't know what to do, are not engaged or trained. They charge like a wounded bull for a very low level of quality of service. They continue to charge customers when they are in hospital even though they have been notified. Customers find it extremely difficult to get through to them to relay concerns or issues, as nobody gets back to them. They treat carers like slaves, yet are happy to maintain a low level of lazy, incompetent carers who shouldn't be there in the first place. The after hours service is not existent when the voice mail box is full. Due to its top heavy admin approach, there are areas that fail to connect or speak with each other at the expense of its customers. Their billing is the pits as it is so far behind in delivering invoices to its customers that it should be illegal. I have experienced all of this at the hands of this greedy, soulless company. I am seriously thinking of starting a class action petition for all Australian Unity customers who have been wronged by AU. I am also going to write to Senator David Pocock about this horrible company & see whether a royal commisson can be instigated to reveal how Federal Funding for care at home is being gobbled up by this corporate who is continually at fault for failing its customers. If AU customers read this & are happy for me to start a petition, just let me know.
Good afternoon, Thank you for taking the time to share your… Read more