Somerville Gardens Care Community

My Mother is in the Memory Support Unit and has been there for several months. The care has been outstanding. The staff are warm, professional, thorough and always have a ready smile. The staff have gone the extra yard many times, to try to accommodate calls and contacts from Overseas to speak to my Mother. They keep the family informed and up to date, at all times. The Geriatrician that attends the Unit is incredible - warm, thorough, professional, holistic. I cannot recommend this place highly enough.

My Dad unfortunately only had 5 months with Somerville Gardens, but I have to say it was the only time in the last 5 years that I felt confident that he was getting the care he needed. The nurses were attentive and proactive in informing me of anything that had changed and provided good and compassionate care. The carers were just lovely. They would go out of their way to allow Dad to enjoy his time there. They always looked for him at mealtime so as to assist him in going to the dining area. If we were visiting, they would get his meals and bring them to him. Somerville engages with the family, not just the person in care, and allows you to feel confident that all is under control. The admission process was easily managed by Hayley, and she has been a reliable, cheerful and helpful point of contact throughout our journey. Going into residential aged care is a really difficult decision, and I hope this review makes that decision a little bit easier for another family. Good luck.