Be warned warranty not valid for 2nd owner
On enquiry this company does not support their own warranty on the functional aspect of the chair for 2nd owner a disappointing feature and certainly one to consider if you are outlaying such a sizeable sum of money.
Purchased in January 2019 at In touch for A$6,458.00.
Very happy with Chair, service and delivery
I want to thank Julie and the team at InTouch for their very professional advice, follow up and delivery of my SmartGlide massage chair. I can only say that the experience from start to finish was top class! Nathan, their delivery guy was great and gave us a good explanation of the massage chair’s functions and servicing requirements at the delivery.
I have a very bad back and the chair has some great features for its price point compared to other Chinese Chairs in this price bracket. The airbags, heating functions and rollers deliver a good co...
Purchased in April 2020.
Still my Beautiful Massage Chair
I wrote a Review in January 2018 titled Beautiful Massage Chair. It soothes my congenital muscular skeletal aching. Back in 2017 my husband Steve had been told by an orthopaedic surgeon that a knee replacement is inevitable. Steve can't pinpoint the timing, but by using its multi-functions regularly he firstly soaked up its calming massaging, then his knee pain eased, and now in 2020 he has no knee pain so he has resumed walking and bicycling. We both recommend InTouch Smart Glide to friends. Its a beautiful furniture item with life changing therapeutic qualities.
Purchased in January 2018.
Best value for price point.
When I was looking at getting a massage chair I went around researching with all sorts of different chairs and jumping on them.
This one easily beats chairs with double the price and you cant go wrong with an Aussie company.
I am super particular about my massages because of my sporting backround. Usually when I go out for a massage if the few people I see are unavailable at the studio... I dont even bother, I have wasted soo much of my money and time too often that I dont gamble with someone else.
This chair however gives a solid massage ev...ery time I jump into the manual settings. Or if I am lazy I just got for the waist and hip and then stretch program.... And I dont have to travel around or spend time fussing about how I need a massage. The Mrs complained at first complained about how much I spent, but now shes much more relaxed ;).
Purchased in April 2019.
Received wrong massage chair and only half of it
Didn't realise it was the wrong massage chair. So opened it up and tried to set it up. Because I couldn't find all the parts I rang in touch and they told me I was delivered the wrong chair. So there going to pick this one up when they deliver the one I was suppose to get. Very disappointing, just waiting for my massage chair.
Excellent customer service and ultimate massage experience
I recently was treated to an excellent experience whilst purchasing my Smart Glide Massage Chair at InTouch, located at Box Hill Central. I was in the best hands of sales ladies; Queenie and Claire. Claire was very informative, professional and went above and beyond to guarantee I had the best shopping experience at the best price. I am a more than satisfied customer and will be one for life. Am in love with my Smart Glide chair and can’t live without it. My job is very physical and I find my massage chair relieves my aches and pains and tension in my lower back. I would highly recommend this company and their massage chairs to anyone who is looking for the ultimate massage experience.
Purchased in December 2018 at Box hill central.
I found the best massage chair in Australia
I tried a lot of massage chairs and finally selected the INTOUCH massage chair, I was lucky enough to met Ms. Su Shi at the PARRAMATTA store. She patiently answered the massage chair. I have tried various functions and made me really appreciate the benefits of the massage chair. I bought this massage chair happily. It has been used for 2 months and it feels very good. The daily massage has made me many years. My back is very good. My husband also likes this massage chair very much. he have to massage for 2 hours every day. He said this chair is worth the price.
You don’t realise what you’ve been missing til you sit in this for 20 minutes
Who wants to go sit in a massage chair in a shopping centre for 20 minutes? A bit embarrassing? Don’t have the time?
I am so glad I did.
Once this chair ‘measured’ me and began it’s thing, only one question popped immediately into my mind...why hadn’t I tried this before? And since purchasing I can honestly say I’ve been living in massage bliss.
I had terrible back pain for a few years due to cricket. Three massages a day in this chair and the pain was gone within ten days. I would say I’ve used it now almost everyday for three years..., most times tripling the massage in one sitting. I feel good...normal...like a person with no aches and pains. And I didn’t know this until a recent trip away for ten days, without my massage chair. Within four days on my vacation, small niggling pains surfaced over my body...just an age/sport thing I suppose (I’m a whisker away from my 50th and playing twice a week). I couldn’t believe how desperate I was to get home back to the chair. BUILD QUALITY: Excellent
Better than expected.
Wife and I trialed the chair in a shopping centre and were very impressed. We didn't intend buying one just looking. We trialed the chair and it sells itself. Only problem living in the country it comes flat pack and has to be assembled.
[name removed], sales rep was very helpful with our questions about the chair. Now we are learning what all the programs do !!
December 15th 2019 Update: iSpace Problems
My iSpace chair is 18 months and I have had 3 warranty claims. It has now stopped working, again. I live outside Brisbane and they did get a...n electrician out to replace a motor. The other 2 claims 1 had to send the chair to Brisbane. The other problem they sent me the lining which didnt fit. My wife sewed it. Now, it wont, work. Power on, reclines thats it no programs work. Fuse okay. I cann't fault after sales care. They have been great. But for what I paid for it, the quality is dubiuos. When the chair is working it is brilliant ! Does everything they claim it does.
Questions & Answers
Hi, I would like to know how much is this chair? Thank you!
Hi Carolina, the Smart Glide is currently on sale for only $5,290. It is the best selling massage chair in Australia and has so many special features. You can see more information here -https://intouchmassagechairs.com.au/massage-chair-smart-glide.html. If you have any further questions, please feel free to contact us.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.