- Sign in
- Write a review
inTouch Smart Glide Pro Massage Chair
- 2 reviews
Excellent In Every Way!
From the first point of contact to ongoing customer service, dealing with InTouch has been a pleasure. I wish I had made this investment 4 years ago when I first visited Alan at the Chermside Display. Having a chronic back & hip injury I normally take 2 - 4 Osteo panadol a night (occasionally 6). Since using my InTouch Massage Chair I have probably taken 4 panadol total. My mobility & flexibility has increased and my productivity has increased as well. I run a family business and have to be ready to take on any task the day presents. My recommendation to potential customers is just make the investment. This is a professional caring company with a great product.
Purchased in for $5,800.
intouch chair
very happy with the purchase and service had my massage chair now for a few years and it has been the best decision I made. The delivery was fast and the chair user friendly
Purchased in .
Hi Ester, we love hearing from customers who have had their chair for a little while and use it regularly as it's testament to the quality of our products. Thank you so much for taking the time to lea...
Read moreve a review and we know you will continue to love your inTouch massage chair.The perfect massage chair. Unmatched in quality and performance.
I ordered this massage chair to Cairns. This is the second massage chair I've bought from InTouch. I've given away the first one and bought the updated version of the Smart Glide Pro with many new features. I've researched online and tried many chairs in the market but nothing beats the Smart Glide Pro. For the price the features are as same as a $12000 massage chair and the chair is simple to set up my self. But I really like the customer service at InTouch. They are transparent and straight up with their sales pitch. No confusing sales talk. I ordered over the phone with Lexa. She was great and really made the effort to get me the best deal. I highly recommend them. The best massage in the market. I'm loving this chair.
Purchased in .
Hi Rajith, thank you for your fabulous review and your repeat business. We know you will love your new Smart Glide Pro for many years to come - until your next upgrade! Please let us know if there is ...
Read moreanything at all you need, we are always happy to help.- 2 reviews
- Verified
High recommended with their service and product!!!
I purchased at Apr. 2nd in Brisbane Garden City Westfield and yesterday(Apr. 13rd) I recevied the Smart Glide, it works well, but the head ring is too small to be used with my head, painfully and tightly, I cannot use it while it is fit for my wife's head.
The main issue I am not satisfied is that the side pannel logo got a lot of scratches, which seems that it is a used side pannel.
I contacted Intouch, and got quick reply from Frank. They will send person to replace the logo. I am happy with this buy and service. Highly recommended.
Purchased in for $5,600.
Hi Andrew, thank you for your 5-star review. We love hearing from our happy customers and providing quick delivery and customer service. In regard to your head massager, it is adjustable. Thank you fo...
Read morer calling us so that we could be of service to ensure you are 100% satisfied. We know you will continue to love your inTouch massage chair for many years to come.The reviewer stated that an incentive was offered for this review
Find out how inTouch Smart Glide Pro Massage Chair compares to other Massage Chairs
Know better, choose better.
Yeah, it’s ok
Great sales service and very friendly staff. Unfortunately once they’ve got your money the service is mediocre. I never received a phone call about the delivery until the chair was dumped on my drive, luckily I managed to get home just in time to save it from the rain.
I also paid extra for the extended warranty, however, I was a bit disappointed when my chair developed a fault and I was left to change to broken parts myself with the parts that inTouch sent to me. There was also a hole on the chair cover where the seam wasn’t stitched prop...
Purchased in for $6,150.
Hi Chris,
Thank you for your time on the phone today. Please don’t hesitate to contact me directly in the future should you need anything further.
Kind regards,
Caren
Great service from Dario
Great service from Dario who delivered and set up my Evolve Intouch Massage chair. Friendly, quick and amazing service. Thank you very much! Highly recommend getting the Evolve from Intouch.
Purchased in .
Thank you so much for your review Maddie. Enjoy your Evolve!
Happy with the repair Dario
Dario a very Reliable technician, very happy with the chair. I recommended to others to also buy and are very happy with their chair. I really enjoy a very smoothing massage in my chair
Hi Phu, thank you for your review and for recommending the Smart Glide Pro to others!
Hi I did try my massage chair but the system not like before something wrong with the computer
Hi Phu, it's great that we were able to return quickly and get this sorted out for you. If there is anything else you need, the quickest option is to call us on 1300 559 612.
Related Articles
Great service from Dario
Today I’m very happy, great service from Dario, very polite and helpful. Very happy with the repair and service to my chair, recommend intouch chair to anyone. Love my chair
Hi Lina, thank you for recommending us and for your wonderful review of the Smart Glide Pro. It's great to hear you were looked after by Dario. We know you will continue to love your chair for many years to come :)
Loving the Chair! Amazing customer service
Super happy with the chair, and even happier with the fast responding customer service. Thanks to Dario who solved the problem super quick, he is def the pro u want!
Purchased in .
Hi Patrick, we love that you are so happy with your chair and our customer care. We will pass your feedback on to our customer care team and our technician Dario. Thank you for taking the time to post...
Read more your review and please do let us know if there is anything else you need.Find out how inTouch Smart Glide Pro Massage Chair compares to other Massage Chairs
Know better, choose better.
Thank you, thank you, thank you
I cannot praise this product enough. Fabulous sale by Queenie at Doncaster, Melbourne. Could not have been more helpful. Great on time ( in fact early) delivery - with updates on progression by Saltan and Jarrod. And the chair! I can’t stop recommending it to all and sundry. It has fufilled all that was promised- relaxation, remedial massage, well-being….
This is one of the best purchases our family has ever made.
Thank you
Kate and Ian
Purchased in .
Hi Kate & Ian,
Thank you for your wonderful review and recommendations. We are so happy to hear how much you and your family are enjoying your Smart Glide Pro. We will pass on your feedback to Queenie...
- Verified
Good Product So far
Recently purchased Smart Glide, so far so good. Hope it will last for years as advised by Intouch since the price is higher than imported similar products on market. The massage chair feels comfortable with advertised functions fulfilled.
One thing has to mention, the sales lady Margaret in Westfield shoping centre Parramatta SYD is brilliant and considerate. Really saftisfied with all her kind services including introductions, advices, infinite patience, detailed answers and personal endeavour to meet various demands even in after-sale phone ...
Purchased in for $5,990.
Thank you for your review Hew. We are confident you will be enjoying your Smart Glide Pro for many years to come. It's wonderful to hear you received such great service from Margaret, she is such a va...
Read morelued member of our team. We have forwarded you the video you requested. If there is anything else you need, please just let us know.The reviewer stated that an incentive was offered for this review
- 4 reviews
- 1 like
Fantastic chair fixed all back problems
Had the chair for almost 2 years.
I'm very tall and had lots of back issues. Ever since having the chair I have not had the aches and pains I had before... no more acupuncture, no more chaoiro....
I have saved lots of time with appointments and money for specialists..
The chair lost a star as in the first year it had mechanical issues, one of the motors had to be replaced which was covered in warranty. Hope it stays reliable now... intouch was quick to get problems fixed which was good.
Recommended but I can't compare to other options on market, it's all I have used.
Purchased in for $5,500.
Hi Simon, thank you so much for your review and we are thrilled to hear how much your chair is helping you with your back issues. It's also great to hear how much time and money you have saved! We are...
Read more confident your chair will continue to help you for many years to come. The issue you experienced was rare and we were pleased we could sort this out for you so quickly. Please just give us a call if there is ever anything you need. Kind regards, inTouch Massage ChairsFind out how inTouch Smart Glide Pro Massage Chair compares to other Massage Chairs
Know better, choose better.
- 10 reviews
- 26 likes
- Verified
Exceeded my expectations
I have used this massage chair since Dec 20 and it is wonderful. I am not as stiff and sore and it is great for my circulation and general relaxation. The best purchase I have made for my general wellbeing for years. It is very well built and sturdy. It can withstand commercial use if need be. Wonderful service from the company. They delivered it and put it together and showed me how to use it. Very happy.
Purchased in for $5,490.
We are so thrilled to hear how happy you are with your inTouch massage chair. It's great to hear how much better you are feeling since you purchased and that you were happy with our service which is s...
Read moreuch an important part of our business. We know you will continue to enjoy your massages for many years to come and please do let us know if there is anything you need.Exceeded my highest of expectations!
Have had my Smart Glide for 3 years now and it has been nothing short of incredible. For years I have suffered from chronic neck and back pain despite making every effort to fix it. However, this chair has literally saved me. It knows exactly where to pinpoint to get relief and is firm enough without ever being uncomfortable. I no longer need to go to weekly physio or take painkillers. Everyone genuinely needs to try it to understand for themselves. There is nothing that I have ever bought that has made this much of an impact to my life and I'm...
Read more just so grateful. Everyone at InTouch have been so amazing too, from Henry at Garden City to the delivery guys who installed it for me (who even took it up my winding staircase). You can tell the entire team really cares and that goes a long way.Purchased in .
Hi Shannon, we love hearing how much our massage chairs have changed our customers' lives. We are so happy to hear how much you love your Smart Glide and the positive effect it is having on you. This ...
Read moreis exactly why we do what we do! You're right, we really do care. Thank you so much for posting your review.- 3 reviews
3rd Review - My Beautiful Massage Chair purchased Jan 2018
Just relocated my Smart Glide into my new home at Runaway Bay. InTouch sent Max, their technician, to reinstall it and perform a maintenance check. No maintenance needed after over 3 years of regular use. Five stars for this massage chair, the staff at Sanctuary Cove Sales Office and their after sales service.
Purchased in for $4,900.
Hi Anne, we love all your reviews! Thank you so much for taking the time to provide your feedback and we are so happy to hear how much your love your massage chair and the care you have received from our team.
Questions & Answers
Hi, how do I download a user manual for the glide model? Thank you
Hi Jimmy, please just give our Customer Care team a call on 1300 559 612
Hi, how do I download a user manual for the glide model?
Hi David, our team will get in touch with you
looking for SMART GLIDE PRO price and where I can see it.
Hi kinjal, you can find details and price for our Smart Glide Pro massage chair on our website here - https://intouchmassagechairs.com.au/shop/massage-chairs/smart-glide-pro/. Please feel free to call...
Read more us on 1300 559 612 during office hours if you have any questions at all.Hi Just check the price on productreview , from your reply stating $5300, what is the best price , if I want to buy now ??
The listing on Product Review is for the previous model of this chair which was priced a little lower. This chair now has many more features. We keep our pricing honest and offer mates rates to everyo...
Read morene :) Please give us a call and we will gladly chat with you about options.Get an answer from our members and inTouch Massage Chairs representatives
Details
Other Massage Chairs
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hi Kari, thank you so much for your review. It's so good to hear how much your chair is helping you and we know you will continue to love the feeling for many years to come. We always aim to provide t...
Read morehe best products with the best customer care. Thank you again.