4Dux Always Hot Continuous Flow

Dux Always Hot Continuous Flow

 Verified
4Dux Always Hot Continuous Flow
4.3

68 reviews

PositivevsNegative
84% · 579 · 13%

Smells of GasYes · No
Build Quality
4.5
Value for Money
4.3
Cleaning & Maintenance
4.4
Noise Level
4.5
Temperature Consistency
4.2
Heating Speed
3.8

Reviews

68 reviews
Melbourne Residents
Melbourne Residents6 posts
  26ECB5N

Poor quality hot water system never again buying this brand!!!

Horrendous experience Constantly having to disconnect power and reconnect, hot water doesn’t stay hot relatively new unit terrible system, would never recommend and wish I went with rinnai Show details
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Dux
Dux   DM   
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Jo P
Jo PPerth, WA
  26ECB5N

Fitted in place of the broken Kelvinator

Was the first one I could find that fitted where the leaking Kelvinator was (Recessed into double brick wall).
Got a 26L and condensor model in place of the old 21L. Needed a drain pipe fitted which added $100 to make $2000 installed. If it wasn't for the kids I only needed 2 kettles to have a good wash and from late December to mid April I have cold showers anyway. Clothes we wash cold and the dishwasher heats its own water. Probably an unnecessary luxury at that price.
Melbourne Residents
Melbourne Residents6 posts
  26L

Absolute garbage hot water system!

Less than a year old had problems from the start which I thought were "normal" and now realise that this unit is faulty and constantly cuts out at the worse possible times!! Think freezing cold Melbourne Winter 4 degrees and you are showering then the hot water turns to freezing cold in a split second!!!

I have to go outside to the unit switch off the power wait a minute then switch on then try it again!

How is this efficient??!??

I do not recommend this unit and I have no idea how so many reviews on here are real or not?!

My 25-year-old hot water tank was WAY more efficient than this crappy system!!!

NEVER AGAIN DUX!!!! Show details

Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Dux
Dux   DM   
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Barry
BarryGreater Melbourne (Outer), VIC
  Always Hot Continuous Flow

We had to find a way to beat the gas price rises

Had the unit installed 2 weeks ago through Bunnings and love it.
The constant availability of hot water in the shower is terrific, as my wife loves LONG showers and often left me with half a shower with the old storage system.

 Show details ·  1

Overall
Build Quality
Noise Level
Functionality
Larkim
LarkimPerth4 posts
  Always Hot Continuous Flow

Realistic Expectations (this is not your TV set)

I can't understand why people complain about water wastage when they first turn on the tap and it runs cold for 10 seconds. All continuous flow systems will do this regardless of brand or model. It is necessary for cold water to be flowing through the unit as it heats to prevent damage to the heat chamber, so the first few litres through are going to be cold as they have passed through the chamber before being heated. If your that concerned, try collecting the first few litres in a bucket to use on your garden, or perhaps try a different type of water heating technology, but all will waste some water before hot begins to flow. Show 2 replies
Michael
Michael2 posts
  26ECB5N

Great system

Got rid of the tank and put this system in, I bought the unit from Bunnings for 1450dollars. I got a few quotes from various plumbers who didn't have a clue what they were talking about and wanted to charge over 2000 dollars for install. I checked DUX website who referred Cavana plumbing, the guy came out knew exactly what needed to be done change the the copper line to a bigger diameter. Quoted all inclusive install 1000 dollars. Very happy indeed, be very scrupulous in choosing a plumber many will do it wrong, from the various other quote I got . Show details ·  1
Kevin
KevinSydney, NSW2 posts
  26ECB5N

Value for money

Best value for money after checking other gas hot water system Show details ·  1
Build Quality
Value for Money
Cleaning & Maintenance
cylauleung
cylauleungAU33 posts
  26ECB6N

compact, cheap, pay gas only when use

Been using it for a month now and everything's fine. Bought from Bunning, they have their own Dux team and take care of everything professionally and fast. It is cheap, esp when comparing with those water-tank system, the unit is compact as well and use gas only while needing hot water....

Total cost is $3,376 including installation of the new unit, removal of my old bulky hot-water system on rooftop, fix the roof-tiles holes and all clean-up Show details ·  1

Jeff
JeffSydney, NSW2 posts
  21ECB5N

Review Dux continuous hot water heater model number 21ENB5N

Best value for money best warranty stress less overall experience and made in Japan. Show details ·  1
Valious
Valious
  26ENA5L

Apparently this product is modern?

Moved into a house with this hot water system.

The other user here, Mikey, details my problem exactly.

The heater cuts out mid shower, turning a five minute shower into an eight minute battle with the tap handles.

Landlord sent out a plumber and apparently it's a known issue with these models. Getting a replacement installed soon. Hopefully it's under warranty. Show details

Build Quality
Noise Level
Dux
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S SI
S SIGreater Melbourne (Outer), VIC3 posts
  17ENB5N

We are glad we made the choice to move to Dux!

It's working just fine. No issues whatsoever. Glad we made this decision. Show details ·  1
S SI
S SIGreater Melbourne (Outer), VIC3 posts
  17ENB5L

W are quite happy with the system. It's early days as we only had it for 2 or so weeks. But, so far so good

Given it's only been about 2 or so weeks, we haven't had any issues so far. Didn't notice any fluctuation in temp in the kitchen or shower. Let's hope it stays this way, forever! Show details ·  1
Nucifora Guy
Nucifora GuySydney Surrounds, NSW
  17ENB5N

Outstanding Heating Unit

The unit performs equally as well with high demand as with low whilst maintaining consistent temperature. Show details ·  1
Functionality
Temperature Consistency
Heating Speed
Kaushik K.
Kaushik K.2 posts
  26ECB5N

Happy with the product so far

Most of the time the unit performs well. Except when opening the hot water tap away from the unit, it takes a lot of wait time to get hot water.
If you are moving from gas tank into continuous flow please be aware that there are lot of additional costs involved in plumbing and electrical work. Its not plug and play. Show details ·  1
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Functionality
Carlito A.
Carlito A.Metropolitan Adelaide, SA
  21ENB6N

Dux Hotwater system

Overall, after a week of being installed I am impressed it does what it is supposed to do heat water.
Had some issues with plumber who installed it, left water leak and gas leak with was fixed a day after it was report. So far so good thanks Show details ·  1
Functionality
Temperature Consistency
Heating Speed

Questions & Answers

Bernie Costello
Bernie Costello · 17ENB5L

I am wondering why my water is not getting hot?.it is only just Luke warm?

Dux
Dux   DM   
Alex A.
Alex A. · Always Hot Continuous Flow

I've got a 26ECB5L which would not ignite at times(getting frequent now). I would power it off at the powerpoint for a few seconds then turn it on again. It would start working again but after a few uses it would repeat the problem. Water flow is more than sufficient, new gas bottle and No blockage on inlet filter. Any ideas for a fix?

Dux
Dux   DM   

Hi Alex, We'd be happy to assist you with your question.

If you can email through your name, phone number, address where the unit is installed, and serial number of the unit to help@dux.com.au it will be great.

Regards,

The Dux Team

Alex A.
Alex A.  

I've emailed thru the requested info last night but haven't received any confirmation. Just following up. Thanks.

Dux
Dux   DM   

Hi Alex, Sorry but we haven't received your email since yesterday.

May we request you to email it again to help@dux.com.au, so we can call you, talk through the issue and try to resolve it for you?

Regards,

The Dux Team

BAD
BAD · 21ENB5N

Can the system be operational without the temp controller? Had nothing but trouble with current systems controller and we never changed the temp anyway
, thanks

Dux
Dux   DM   

Hi there, Thanks for your question.

All our Gas Continuous Flow systems will operate without a controller, the controllers are an optional accessory.

Regards,

The Dux Team

Details

Compare all Dux Always Hot Continuous Flow listings
CategoryGas Continuous Hot Water SystemsGas Continuous Hot Water SystemsGas Continuous Hot Water SystemsGas Continuous Hot Water Systems
TypeContinuousContinuousContinuousContinuous
Max Water Pressure1,000 kPa1,000 kPa1,000 kPa1,000 kPa
Min Water Pressure200 kPa200 kPa200 kPa200 kPa
Dimensions 520 x 350 x 170 mm520 x 350 x 170 mm520 x 350 x 170 mm520 x 350 x 170 mm
AGA Gas Energy Rating 6.7stars6.7stars6.0stars6.7stars
LPG Consumption 185 mJ/hr200 mJ/hr127 mJ/hr200 mJ/hr
Nautral Gas Consumption 175 mJ/hr200 mJ/hr126 mJ/hr200 mJ/hr
Gas TypeLPG and Natural GasLPG and Natural GasLPG and Natural GasLPG and Natural Gas
Flow Rate26 L/min26 L/min17 L/min26 L/min
Manufacturer Warranty3 year(s)3 year(s)3 year(s)3 year(s)
Awards 2020, 2021 and 20232020, 2021 and 20232020, 2021 and 20232020, 2021 and 2023
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