Dux Always Hot Continuous Flow
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67 reviews · Statistics
Reviews
Fitted in place of the broken Kelvinator
26ECB5NWas the first one I could find that fitted where the leaking Kelvinator was (Recessed into double brick wall).
Got a 26L and condensor model in place of the old 21L. Needed a drain pipe fitted which added $100 to make $2000 installed. If it wasn't for the kids I only needed 2 kettles to have a good wash and from late December to mid April I have cold showers anyway. Clothes we wash cold and the dishwasher heats its own water. Probably an unnecessary luxury at that price.
Absolute garbage hot water system!
26LLess than a year old had problems from the start which I thought were "normal" and now realise that this unit is faulty and constantly cuts out at the worse possible times!! Think freezing cold Melbourne Winter 4 degrees and you are showering then the hot water turns to freezing cold in a split second!!!
I have to go outside to the unit switch off the power wait a minute then switch on then try it again!
How is this efficient??!??
I do not recommend this unit and I have no idea how so many reviews on here are real or not?!
My 25-year-old hot water tank was WAY more efficient than this crappy system!!!
NEVER AGAIN DUX!!!!
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We had to find a way to beat the gas price rises
Always Hot Continuous FlowHad the unit installed 2 weeks ago through Bunnings and love it.
The constant availability of hot water in the shower is terrific, as my wife loves LONG showers and often left me with half a shower with the old storage system.
Realistic Expectations (this is not your TV set)
Always Hot Continuous FlowI can't understand why people complain about water wastage when they first turn on the tap and it runs cold for 10 seconds. All continuous flow systems will do this regardless of brand or model. It is necessary for cold water to be flowing through the unit as it heats to prevent damage to the heat chamber, so the first few litres through are going to be cold as they have passed through the chamber before being heated. If your that concerned, try collecting the first few litres in a bucket to use on your garden, or perhaps try a different type of water heating technology, but all will waste some water before hot begins to flow.
Find out how Dux Always Hot Continuous Flow compares to other Gas Continuous Hot Water Systems
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Great system
26ECB5NGot rid of the tank and put this system in, I bought the unit from Bunnings for 1450dollars. I got a few quotes from various plumbers who didn't have a clue what they were talking about and wanted to charge over 2000 dollars for install. I checked DUX website who referred Cavana plumbing, the guy came out knew exactly what needed to be done change the the copper line to a bigger diameter. Quoted all inclusive install 1000 dollars. Very happy indeed, be very scrupulous in choosing a plumber many will do it wrong, from the various other quote I got .
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Value for money
26ECB5NBest value for money after checking other gas hot water system
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compact, cheap, pay gas only when use
26ECB6NBeen using it for a month now and everything's fine. Bought from Bunning, they have their own Dux team and take care of everything professionally and fast. It is cheap, esp when comparing with those water-tank system, the unit is compact as well and use gas only while needing hot water....
Total cost is $3,376 including installation of the new unit, removal of my old bulky hot-water system on rooftop, fix the roof-tiles holes and all clean-up
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Review Dux continuous hot water heater model number 21ENB5N
21ECB5NBest value for money best warranty stress less overall experience and made in Japan.
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Apparently this product is modern?
26ENA5LMoved into a house with this hot water system.
The other user here, Mikey, details my problem exactly.
The heater cuts out mid shower, turning a five minute shower into an eight minute battle with the tap handles.
Landlord sent out a plumber and apparently it's a known issue with these models. Getting a replacement installed soon. Hopefully it's under warranty.
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Hi there,
Our sincere apologies for the delay in getting back to you.
... Read more So we can understand the specific details can you please email through your full name, productreview username, best contact number, address where the unit is installed, model number and serial number to help@dux.com.au so we can call you back, talk through the issue and try and resolve it for you? Best Regards, The Dux TeamFind out how Dux Always Hot Continuous Flow compares to other Gas Continuous Hot Water Systems
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We are glad we made the choice to move to Dux!
17ENB5NIt's working just fine. No issues whatsoever. Glad we made this decision.
Show detailsW are quite happy with the system. It's early days as we only had it for 2 or so weeks. But, so far so good.
17ENB5LGiven it's only been about 2 or so weeks, we haven't had any issues so far. Didn't notice any fluctuation in temp in the kitchen or shower. Let's hope it stays this way, forever!
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Outstanding Heating Unit
17ENB5NThe unit performs equally as well with high demand as with low whilst maintaining consistent temperature.
Show detailsFind out how Dux Always Hot Continuous Flow compares to other Gas Continuous Hot Water Systems
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Happy with the product so far.
26ECB5NMost of the time the unit performs well. Except when opening the hot water tap away from the unit, it takes a lot of wait time to get hot water.
If you are moving from gas tank into continuous flow please be aware that there are lot of additional costs involved in plumbing and electrical work. Its not plug and play.
Dux Hotwater system
21ENB6NOverall, after a week of being installed I am impressed it does what it is supposed to do heat water.
Had some issues with plumber who installed it, left water leak and gas leak with was fixed a day after it was report. So far so good thanks
Awesome Unit , Powerfull, Quiet, Economical!!
26LHi I'm From New Zealand in the North Island , just have the unit Installed, and Man is this Dux unit Awesome!! .I have read alot of the reviews and most of the problems sound like Installment Issues , I Made sure my Plumber had correct size piping from cold supply 20mm to Water heater , then 20mm out hotside of Dux Heater. Hoping to get to Many years service from the unit and it sure gives you the Hot water throughout the house quick and Constant, would definitely Recommend the 26ltr Dux unit for standard family home, hopefully support in NZ is as good as Dux Australia. Thanks again for the great unit Jason.
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I am wondering why my water is not getting hot?.it is only just Luke warm?
Hi Bernie,
We would like to resolve this issue as soon as we can.
So we can understand the specific details can you please email through your full name, productreview username, best contact number, address where the unit is installed, and serial number to help@dux.com.au so we can call you back, talk through the issue and try and resolve it for you?
Regards,
The Dux Team
I've got a 26ECB5L which would not ignite at times(getting frequent now). I would power it off at the powerpoint for a few seconds then turn it on again. It would start working again but after a few uses it would repeat the problem. Water flow is more than sufficient, new gas bottle and No blockage on inlet filter. Any ideas for a fix?
Hi Alex,
We'd be happy to assist you with your question.
If you can email through your name, phone number, address where the unit is installed, and serial number of the unit to help@dux.com.au it will be great.
Regards,
The Dux Team
I've emailed thru the requested info last night but haven't received any confirmation. Just following up. Thanks.
Hi Alex,
Sorry but we haven't received your email since yesterday.
May we request you to email it again to help@dux.com.au, so we can call you, talk through the issue and try to resolve it for you?
Regards,
The Dux Team
Send thru now….
Hi Alex,
Unfortunately, we haven't receive any email from you about your product and personal details. Spam/Junk folders have been checked already.
To keep your details confidential, we would advise you to call our team 1300 365 115 option 2 to discuss this issue so we can provide you faster solution.
Best Regards,
The Dux Team
Sorted! Thanks for the help.
Can the system be operational without the temp controller? Had nothing but trouble with current systems controller and we never changed the temp anyway
, thanks
Hi there,
Thanks for your question.
All our Gas Continuous Flow systems will operate without a controller, the controllers are an optional accessory.
Regards,
The Dux Team
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Details
 | |  | | |
|---|---|---|---|---|
| Category | Gas Continuous Hot Water Systems | Gas Continuous Hot Water Systems | Gas Continuous Hot Water Systems | Gas Continuous Hot Water Systems |
| Type | Continuous | Continuous | Continuous | Continuous |
| Max Water Pressure | 1,000 kPa | 1,000 kPa | 1,000 kPa | 1,000 kPa |
| Min Water Pressure | 200 kPa | 200 kPa | 200 kPa | 200 kPa |
| Dimensions | 520 x 350 x 170 mm | 520 x 350 x 170 mm | 520 x 350 x 170 mm | 520 x 350 x 170 mm |
| AGA Gas Energy Rating | 6.7stars | 6.7stars | 6.0stars | 6.7stars |
| LPG Consumption | 200 mJ/hr | 185 mJ/hr | 127 mJ/hr | 200 mJ/hr |
| Nautral Gas Consumption | 200 mJ/hr | 175 mJ/hr | 126 mJ/hr | 200 mJ/hr |
| Gas Type | LPG and Natural Gas | LPG and Natural Gas | LPG and Natural Gas | LPG and Natural Gas |
| Flow Rate | 26 L/min | 26 L/min | 17 L/min | 26 L/min |
| Manufacturer Warranty | 3 year(s) | 3 year(s) | 3 year(s) | 3 year(s) |
Extra Information
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Hi there,
We apologise for any inconvenience this may have caused you.
... Read more Our team would like to resolve this for you. So we can understand the specific details can you please email through your full name, productreview username, best contact number, address where the unit is installed, and serial number to help@dux.com.au so we can call you back, talk through the issue and try to resolve it for you? Regards, The Dux Team