Kayo Sports Premium Plan

When you try to fast forward, the app comes up with ridiculous ads, making it impossible to fast forward. I already pay $46 a month for limited sports and a poorly designed app. Why am I now getting brutalised with more ads at the loss of user experience!?

The quality particularly on replays is not worth watching, completely pixelled out. This is on NBN and at 500mps and 50upload

Rating: -10/10 (yes, that's a negative 10) – Kayo - The Sports Streaming Service That's a Total Knockout (of your sanity) I've seen better-designed websites on a fridge, and I've experienced less lag on a 56k modem. Kayo, the sports streaming service that promises to deliver all the action, but instead delivers a masterclass in frustration. Imagine paying top dollar for a service that… Read more

freezes more often than a cryogenics lab. You'll be lucky if you get to watch an entire match without the screen turning into a still image, taunting you with its unresponsiveness. It's like they took all the excitement of live sports and replaced it with the thrill of watching paint dry.

And don't even get me started on the buffering wheel of doom. It's like they're trying to hypnotize you into submission, "You will wait, you will wait, you will wait..." No, Kayo, I won't wait! I'll go watch the game at my mate's place, at least his TV doesn't think it's a Commodore 64.

But hey, who needs a smooth streaming experience when you can pay top dollar for the privilege of shouting at your screen in frustration? It's like they're charging us per grey hair.

To the developers at Kayo, I say: get your act together, or get out of the game. We're not paying for a service that's more unreliable than a weather forecast.

In conclusion, Kayo is the sports streaming equivalent of a participation trophy - it shows up, but that's about it. Sort it out, Kayo, or we'll be forced to find our sports fix elsewhere.

P.S. If anyone from Kayo is reading this, please, for the love of all things good, optimize your service. My blood pressure (and my sanity) depend on it.

TERRIBLE service, No care – I don’t want to give you any stars but I have to. The streaming service is TERRIBLE! I can’t type what I really want to say in fear of censorship. The worse thing is, it seems the company / provider doesn’t care. Look at all the negative reviews. Again, your service is terrible. Before you say it’s my home internet. I call nonsense. I can watch Stan, Fox, YouTube and there’s no problem. Show details

DO NOT WASTE YOUR MONEY, All but unwatchable – I can watch Any other streaming service with not 1 stop but on kayo I try and watch an NFL game even on replay not necessarily live and every 30 seconds it stops and has to have a rest break to catch up. Makes this streaming service all but unwatchable, Recomend to anyone looking at this to not get kayo it is not worth the frustration or anywhere… Read more

near the massive price they charge for it.

I agree with most other reviews if I could give it 0 stars I would.

Impossible to rate this Absolute rubbish. One half of football I counted 15 drop outs. Just watching 360 and it completely stopped and jumped to the next program before we'd finished watching it. It's happened so many times. Same thing with F1. Watching footy on the ABC and no drop outs, same internet connection. What a joke... they say clearly… Read more

"watch every game live without ad breaks"... yet it drops out consistently and the quality of picture makes it impossible to watch...what's even worse is they're getting away with it. Why have they not been investigated by the ACCC for selling a product that doesn't meet the purpose they clearly advertise????

Scum bags, way over priced. They never make it easy to subscribe using coupons or vouchers and make it had to cancel....

Kayo app's behaviour when pausing live sport is completely unacceptable. Instead of freezing the current frame like every other competent streaming platform, their app cuts to a black screen. This makes it impossible to see the game, players, or any on-field context while paused — which defeats the entire purpose of pausing live sport. This is… Read more

not a minor inconvenience. It is a fundamental failure in basic functionality.

How has this made it through development and into a paid product? Do their teams actually use the app the way customers do? Sports fans pause to analyse plays, check players, or simply step away briefly without losing visual context. Your current design ignores all of that.

To make matters worse, this comes while prices continue to increase, yet the app quality remains substandard compared to every other major streaming service.

Fix this. At a minimum:

- Pausing should retain the live frame on screen - The black screen behaviour should be removed entirely - Provide a timeline for when this will be corrected

Right now, the product does not meet basic expectations for a premium service.

Cuts out every 10 minutes. Absolutely terrible service, a joke.

If I could leave a 0 star for customer service I would. After going on their website and thinking I was signing up on the offer of $1 for 1 month for a premium subscription, I was advised that I signed up for a 7 day free trial and was charged $45.99 a week later. After emails and screenshots of what I thought I signed up to, went back and forth,… Read more

the only response I got was to cancel my subscription. (I only wanted my extra 3 weeks free that was on offer). I am a pensioner and not internet savy so thought I was doing the right thing when I was on their website page with this offer. I contacted them straight away on the day they charged me with my explanation, hoping they would understand. Boy was I wrong, no understanding, compassion or empathy what so ever. I can only assume that I was speaking with AI as the customer service people had no understanding or intention of solving this misunderstanding at all. So thank you Kayo for your heartfelt customer service… NOT!

Watching on the computer it’s fully pixilated and I can’t see anything. On mobile phone it works perfectly. was only purchased for this reason and the first time I use it it doesn’t work. 0/5.

It is a scam. They charge you more by misleading and than you have no one to talk to. Please stay away from these scammers

No spoilers has spoilers! Terrible service if you’re watching a replay. If you leave and return it always starts from the start no matter where you got up to. If you try and fast forward it often comes up with an error and jumps back to the start. This happens on all my TV apps. What’s worse, Went to watch a basketball game in replay have it… Read more

set to no spoilers but the banner that you select to watch the game has the final-score at the top see picture.

I only have a sign up for honeymoon and discounted deals and cancel as soon as my sporting season is over would gladly find a dodgy way to watch the sports or pay for another way anything but stream motion and Kayo.

So sick of paying for such a nonsense service, week in, week out, just to watch AFL. There needs to be a class action, as it's so bad. You can't honestly think you can keep charging people when you can't provide what you advertise. Constantly given "playback is u available right now, please try again shortly." This is every time we try to watch!

Middle of the club World Cup during gameplay and all I’m getting is ads Wth is this

New adverts during play such as replays. Also a lovely add even when you pause. Kayo/Fox are just greedy charging $46.99 a month and then taking adverts DURING PLAY. If I could get it somewhere else I would pay more, but they are simply… Read more

greedy....money, money money. PARASITES.

Oh and why can I see scores from other games? I have spoiler alert off to prevent seeing scores, but you guessed it, that doesnt count.

KAYO:- Look at your rating you rip off artists and support those that HAVE TO support you. Ch7 is looking attactive or illegal sources.

Piece of trash service that has the audacity to charge customers $45 pm and constantly buffer freeze and load perpetually. I hate you kayo