Kelvinator KWH20/26/39/53/62HRC Questions & Answers
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Unit like others in the thread, seems to pool a lot of water in it. Unit is tilted fine but still has a lot of water inside. Just recently, the compressor sounds like its failing. Making loud banging sounds. Unit reaches desired heating temperature, switches off until temperature drops and tries to restart resulting in the banging sounds. Unit is only 3 years old. Now I assume it's the unit, tripping our power. Is it possible the water has damaged the compressor?
Hi Karen, I`m not a refrig mechanic but noisy compressor doesn`t sound good and I don`t wish to speculate from a distance. You need a professional on site to diagnose the problem. Good luck.
Leigh.
When my system is on heat it runs really good for a few hours but then I starts getting cold. The black round cylinder inside is frozen as well as some of the piping and back coils. There is water draining but still water out the back of the system. It makes my house colder when it should be making it warmer. Please I need help
G`Day Karen, The unit icing up on occasions is not unusual in itself and depends on many factors, however there is a defrost cycle automatically enabled which is designed to handle this event under normal operating conditions. From a distance your situation sounds like an extreme so ensure all your owner maintenance tasks are up to date and seek professional advice if the severe icing persists. Hope this helps. Leigh.
Kelvinator 6.0kW Window-Wall Reverse Cycle Air Conditioner KWH60HRF
We have done a (almost) a full install before testing the unit. And, before we complete the install we have an issue. When using the unit on heat mode, we have water pouring from the rear of the unit.
We installed the drain (as per instructions). The drain goes into the outer chassis. But, the internal unit is completely filling with water. Now, I understand the principle of the flicker unit on the fan to cool the condenser when in cooling mode.
But, you do not want water pooling on the condenser when it is trying to heat up. Also, what is the point of drain unit on outer frame when the entire internal chassis is sealed with no drain plug? It's simply overflowing out the back of the unit.
Anyhow, we have water going everywhere when in heat mode. And, looking at addressing the issue before we finish wiring up and completing the internal finishing.
Have we missed a trick? Or, are the modern systems (post 2021) designed this way for reverse cycle units?
Hi Rod, I`m at a loss to comprehend your problem. If the cabinet is level on one plane and tilted to the rear on the other with a clear drain pathway there should be no way that condensation can pool. I suggest you report the situation to Kelvinator support, they have contact facilities listed on-line. Hope this helps. Leigh.
while using the air conditioner on heat every now and then it shows hi on the screen and the red light for heat flashes for a while then it lets out a noise like letting out air then it goes back to normal operation
Hi Eric, without going into lots of detail it sounds like the condenser is simply exhausting cold air. Then, as you observe, normal operation. Hope this helps. Leigh T.
I cannot see where to install the drain pan. And I cannot rem9ve the drain plug without likely pulling the whole air conditioner apart (out of its housing) I am just trying to get it to sit in a window and run. However after 2 days of running, it's now throwing an error FO on the little LCD. So I'm wondering if there is water backed up inside or something (the unit looks dry and I cannot see any water anywhere). Please help. KWH22HRF. The manual is less than useless
Even though you dismiss the manual as `useless` so long as you have the Kelvinator publication it has topical diagrams that depict fitting the drain pan, patience is a virtue. If your manual doesn`t have the appropriate pics then access one online, I`ve just checked and it`s still available. All the wall mount type of that generation have similar instructions for what you query. The plug has probably hardened with age, try to lever it out. Hope this helps. Leigh T.
Kerrie, apologies as I forgot to address the F0 indication, without more detail is difficult to assess. Try a reset, that will clear the memory and then try the unit again. Leigh T.
I pushed it out with a screwdriver and it seems to have resolved the issue. Thank you
I have a Kelvinator KWH62CRE and someone plugged the condensation line where it drips into a plug that was blocked now my Aircon won’t get cold, how can I fix this problem and how do I access the condensation line to make sure it’s clean? Thanks for your help
Still not clear weather to pull the rubber plug out as it protrudes into the base by 12-15 mil.hence backing up water .
Trevor D,
Sorry Trevor but I`m in dispute with the Moderators and there won`t be any further responses from me on this forum, suggest you contact the Kelvinator appliances Customer Care team.
Leigh T.
Do I have to remove the black plug on the bottom of air conditioner model KWHI6CMF, while it is operating? I just want to run it and not have to worry about it and do I have to attach the drain pan as it's okay just to fall on ground. Thankyou.
Hi Joy, I don`t know this model but a search indicates it is cooling only, that being so if you consult the user manual under the heading `Installation` ( a copy is available online if you can`t find the original) there are instructions relating to your query, basically it`s your choice either way depending on the operating conditions and location of the unit. Hope this helps.
Leigh T.
Why is my kwh39hrf not dripping water and building up in the whole pan
G`Day Shaun, you are asking the opposite of the mainstream, people are generally concerned about the build up of water in their unit/s. You haven`t indicated if your A/C is functioning satisfactorily or not, I`m not a refrig. mechanic so the best I can suggest is for you to check the unit is installed with a slope to the rear to allow for the collection of any excess moisture into the pan. Of course if you run it on low humidity days and the unit is operating OK then very little condensation is likely to occur, be visible in the pan or at the drain. I note the online User Manual makes some interesting comments regarding the drain pan and plug, suggest you read them and if unclear check with the manufacturer/supplier. Hope this helps. Leigh T.
New KWH39HRF condensation water not draining I have looked for rubber plug but can't find one to remove the water is now hitting fan
William, that`s a later model compared to what I`m familiar with so will be of limited help. If it`s new then maybe contact the supplier, also have a look at the ops/installation manual which will indicate where the drain hole/plug will be (if there was one fitted), plus check for tilt to the rear, drain hole for blockage like leaves ,wasps etc. That`s the best I can do remotely, hope this helps. regards, Leigh T.
Thanking you for your help . There is rubber covering the hole with some type of motor and pin . But it's impossible to reach.
Just a simple question which kelvinator just can't seem to answer ,what the bloody hell is the start up watts for a KWH39CRF aircon pleeeease HELP?
Sorry Dazza I don`t have that info and I do share your frustration in having little success finding specs information from some manufacturers/suppliers this day and age. However all is not lost, if you search online you will find references on how to calculate the figure you seek, there is a `rule of thumb` multiplier that can be applied to the run current which gives an approximation for start current relating to domestic air con. units which can then be converted to Watts, the BTU rating of your unit may be required for a meaningful result. If you are daunted by the prospect of having to employ some Math then my suggestion is to search the Caravan/camping forums as this is a general commonly asked question by those who wish to run their air cons `off grid` via a generator or battery powered inverter and so they need to know the maximum load of their unit at start up, just look for a post that refers to a unit of similar capacity to yours. Good luck with your quest.
Leigh T.
Not draining. Seems like a piece of rubber is blocking drain hole(internally). When I push rubber up with eg screwdriver water drains easily. Does this piece of rubber need to be removed. No water should build up in bottom pan of air conditioner. Yes/ No?
The bottom pan should direct the condensation to the rear of the unit (hence the requirement for the unit housing to slope slightly to the rear) and into a moulded drain pan located at a rear corner directly below the hole and then away via a hose/tube. If there is a rubber plug in the base above the drain pan then remove it and all should be well. All is revealed in the instruction manual, if you have one. Hope this helps.
Leigh.
The kelvinator instructions manual has NO instructions regarding the removal of the rubber stopper in the drainage hole, thank god for this thread. Remove the rubber stopper before turning on to prevent excess water building up in the pan. Also instructions to install drainage pan is incorrect, screw should be installed pointing down with drainage pan sitting above metal bracket to hold it in (installing screws like the picture in the manual will mean the end of the screws will scratch the unit when you slot it in to place).
did any of you figure out how to get the little rubber plug out at the back. we just bought this unit and it fills the bottom pan with water. kelvinator customer care are useless
This is a manufacturing error, i managed to turn the bottom of the screws that hold the plug down whch loosened the bracket on the inside of the tray and i moved the plug out of its way with a screwdriver carefully Also, the drain pan doesnt line up with the holes on the housing
Same problem. A spring loaded rubber stopper inside the unit preventing drainage. The manual is no help
I think that it's meant to be that way. The rubber appears to be part of a valve which is held down by the two screws you can see either side of it. The manual says: Drain plug (Cooling only models): The drain plug is fitted from the factory to capture condensed water to maximise the cooling efficiency of this product. There may be some sound of splashing water under some conditions. This configuration is used for testing the capacity and efficiency of this product for performance rating purposes. The drain plug can be removed to drain water to a specific location and/or reduce noise but drain plug removal can reduce performance. I think in the reverse cycle ones, the water is kept in to help cool the hot side when cooling indoors, and the valve drains it out when heating inside to stop the water freezing. It is most definitely a mechanism, and I think bodging it so it drains always will reduce cooling efficiency.
I can see that water staying in the pan is making the botton of the unit to rust. Can't remove the rubber, only push up for the water to drain out
We have just bought the KWH22HRF model a few days ago and have the same problem with the drain. We have pushed a screwdriver up to release water as now gurgling. Has anyone removed it and was successful. Will get on to Kelvinator tomorrow
Just installed ours and its doing same thing build up of water splashing at back ..drainage hole has a black plug. Do i leave as is or remove . We have the reverse cycle.
Hi i have been given a KWH20HRC window/ wall mounted unit and im wondering about the drainage plug? Does it have one? I just dont want to break it. If i have to buy something i wasmt given with this unit, where do i uy it from?
Hi Kel, the unit would have been supplied new with a moulded plastic drain pan to be secured by screws and fitted below the drain outlet with some plastic tubing attached as the run off, ( basepan drain rubber plug located under LHS corner on unit viewed from rear). Most likely there is a user manual online for KWH**HRC models, it will have pics of above. If you don`t have the drain pan to attach then I`d first try Kelvinator Customer Care website for availability of the correct item, failing that you will have to arrange an alternative method to capture/drain and depending on where the condensation has to be drained to will determine your approach. You may be able to allow it to fall directly on the surface below the unit or alternatively carefully fit plastic tubing directly in place of the rubber plug. Draining the condensation is an important fitment on HRC models. Hope this helps.
Leigh T.
Just cleaning inside a 2.2kw model prior to selling and I see the result of not removing the drainplug. There is a 2cm rusted area all around the inside back of the unit. Caused by we not being told to remove that plug. I put the pan on but saw no water drainining. The manual did not say anything about removing it or result of not doing so. Treated the rust as best I could and ditched the plug. Unit 6 years old and running good but too noisy for wife.
Thanks Tony, I can also see rust on the bottom, we rarely use this unit as it has been installed in a spare room. How did you manage to remove the rubber plug?
how many Kva to run the aircon on a generator
Hi Darren, best you find out from Kelvinator what the actual specs on your unit are, start up current will be well in excess of run current, some generators have the capacity to handle short term current above their plated rating, others fall over if you exceed their labelled output for an instant. You could have a look at some caravan forums as there are sure to be people who have faced exact same problem and solved it by experience.
Leigh T.
how many kva to run the above aircon
I've had this unit for 5 years and 5 months and the fan motor is failing. The warranty so I have been told is 5 years. Can you please help with this matter for I suffer from RA and Fibromyalgia and medically require heating?
Sorry to hear of your predicament, I can`t help other than indicate the warranty period for that wall unit is two years whereas the split systems are 2yrs with an option to extend a further 3yrs. You don`t clarify whether the fan has stopped, noisy or other. If the fan has failed then best to check your insurance policy, if it is noisy or laboring perhaps you could ring around a few repair shops and compare quotations to see if it is economical to fix. You really do need a qualified repairman to visit and confirm the problem, if as you suspect the fan is proven to be faulty it more than likely could be replaced without removing the unit from the premises. Keep in mind that so many household electrical items nowadays are built to a lesser standard than in times past, price being a major factor over longevity.
Leigh T
Thanks for your reply... 2 speeds on the fan are unstable causing the fan speed to oscillate. only low speed is consistent but still makes a noise when starting or engaging when the unit comes on.. The model is a KWH62RC and was purchased on 13/12/2012. If you can please help for I was told by appliances on-line that it infact has a 5 year warrantee. Regards Mark
Can anybody tell me how much I would get for Model KWJ53HRA window type airconditioner? We are wanting to replace with a better one and sell this one on. Not sure how old it is but does still work and is reverse cycle. Came with the house we have just bought.
Margaret, what do you mean by the term "better one" if the original is undersized for the house and you want to increase the capacity then the largest sized in wall type in Kelvinator is the 62 series, has similar dimensions and will give you around 20% more output than what you already have, the newer series emit less noise and are more efficient wrt power consumption. Kelvinator are as good as you will get in wall types, plus they have a well established wty/service network. If you are unhappy with the wall unit concept then the best way to go is the versatility of split systems If you don`t mind filling the hole left by the wall unit. Your current unit could I think be up to 8 years old and who knows how much use in that time, give it to a deserving cause and then you won`t have an unhappy buyer back on your doorstep complaining.
Hope this helps,
Leigh.
Do you need to put an awning over the vents on top to stop the rain entering?
Also do you need cover for the sun outside?
Thanks
Ray, Not quite sure about your question, there are no holes in the top of the enclosure (certainly not in either of my two units), there are louvres at the top of the cabinet side walls however, my units are wall mounted high up under the eaves so I don`t have to consider weatherproofing. There is nothing I can find in the installation instructions regarding additional protection against ingress of water and I would expect that any which does enter would go the same way as condensation, ie via the drain hole assuming the plug has been removed.
'Normal Operation" :- part of the guide indicates water will gather in the base pan on rainy days, suggesting proofing not required, my gut feeling is to protect from the elements where possible, making sure not to restrict airflow. The control electronics are mounted at the very front of the unit well out of harms way from moisture entering from the rear of the enclosure.
Instructions do suggest the provisioning of an awning if the unit is in direct sunlight for long periods, shading the cabinet is not listed as mandatory but helps with efficiency on cooling mode, note that an awning, depending on its size and placement may also provide some shelter from rainfall.
Hope this helps.
Leigh
we have KWH62HRC, its about 2 years old, that just stopped working, no power, I have tried other power points but still nothing, any advise appreciated Greg
Hi Wazza, Leslie from Electrolux here. If the issue you have raised is still not resolved at this time, can you please email me your contact details at customercare@electrolux.com.au attention Leslie? We would really like to try to assist you.
Thank you,
Leslie
Just bought the newer model KWH39HRE and wanted to know if this model is quieter than the HRC ones as people have complained about the previous being noisy? Also as it only has a 2 star rating, does it use a lot of electricity and give you higher bills?
G'day Keza, Your question is difficult to answer as I don`t have a HRE model to check against. If you compare the specifications between the same sized HRC and HRE models the current production HRE is 3dbA quieter, so perhaps the Manufacturer addressed consumer concerns about noise levels. Each is rated at 2 stars so presumably power useage will be the similar for both, plus if the unit adds to my living comfort I tend to ignore the power used.
To be fair to the Manufacturer I received mail and Telephone enquiries from Kelvinator within a week of me posting original comments, offering a service call to address my concerns, I declined on the basis of my posting being an observation rather than a technical problem, I was chuffed that they bothered to follow up, an unexpected level of customer care. Apart from the apparent low performance on the heat cycle I`m reasonably satisfied with the unit.
Leigh.
Thankyou! We installed ours today and it isn't noisy at all. Of course you can hear it but it's in the lounge room window and is no louder than the small unit that was there before and is not that noticeable. I'm very happy with it! We put it on low fan on 20 degrees to test it out and wishing 30 mins our whole lounge and dining area was cool. Very happy with it so far
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