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 AI reviews summary 

Pros
Heating speed: Delivers hot water in under 10 seconds, eliminating the wait time associated with boiling a traditional kettle.
Ease of use: Simple one-button operation and a design that avoids heavy lifting, making it suitable for elderly users or those with arthritis.
Resource efficiency: Heats only the required amount of water, which reduces electricity consumption compared to boiling a full kettle.
Quiet operation: Functions with minimal noise during the heating and dispensing process.
Cons
Water taste: A persistent plastic or metallic taste affects the water quality, often requiring multiple flushes or descaling to resolve.
Dispensing issues: The unit frequently drips or leaks after the cycle finishes, and the water flow can be slow, intermittent, or prone to splashing.
Temperature consistency: The water is occasionally not hot enough for certain beverages or uses, especially when compared to fully boiled water from a kettle.
Volume limitations: The default 200ml pour is often insufficient for standard mugs, requiring multiple button presses or manual intervention.
Verdict

The dispenser is highly valued for its speed, quiet operation, and accessibility for users with limited mobility. However, users frequently encounter issues with a chemical taste in the water, post-pour dripping, and inconsistent flow. While it offers energy savings, the fixed dispensing volume and lower temperature compared to a kettle are notable trade-offs.

517 reviews
5  Ray R.  · Saves time and money. When we boiled the kettle our power would spike but doesn't move with kelva
5  Arthur Avery  · Yes its great instant coffee tea or cup of soup and many others means instant, and you only heat the water required very happy thanks.
5  Derek Bruce  · Works as advertised and is very convenient. Small and compact.
5  Irene Sessions  · Love it no more waiting for the kettle to boil.it dose not take up much room
5  Edward  · It worked as advertised, very convenient and easy to ue
5  Bronwyn Evans  · Love it.. saved me reheating kettle as often get distracted.. lol.. so impressed I'm buying 1 for my daughter's family for Christmas.
Linda G
Linda G
   Verified

The hot water dispenser is great the only thing is the water dispensed is extremely slow and drips for a considerable amount of time. The water is hotter than I thought it would be which is great.

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David P.
David P. 5 posts
 

Well, as I have stated in my other review of this product (Hot water dispenser), the service I received was appalling. Two weeks after I started using the product, I started having problems. But my concerns fell on deaf ears. My "so called" 12 months warranty was not worth anything, they totally ignored me, would not even answer my emails. Now,… Read more

not even 12 months old, it has stopped working altogether. But will they replace it? Not a chance in hell. James Cheney does NOT stand by his products, or warranties. He'll happily take your money, but after that, you're on your own. I said in an earlier post, it may have just been a lemon, which happens occasionally. But that's just tough luck as far as he's concerned. My advice? DON'T buy from Kleva range, if you do, buy at your own risk, they don't stand by their so called warranty. So if it fails, you're on your own.

Kleva Range
Kleva Range    

We're sorry to hear you're disappointed with your… Read more (+1 reply)

ADELE
ADELE QLD 2 posts
   Verified

I am happy with the machine but it dribbles water all the time when it’s producing hot water and after it has ended it fills the drip tray … I have tried to reset but it doesn’t make any difference.. if you read this comment it would be appreciated if I could get some advice on how to fix? With Thanks Adele This issue was resolved almost immediately Great customer service I was sent a new machine.. No problems with the new one very happy Show details

klevarange.com.au
klevarange.com.au    

We're sorry to hear you're disappointed with your experience.… Read more

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Reviews with attachments

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Buddly
Buddly VIC 3 posts
   Fair Incentive  Verified

I absolutely love my Kleva instant hot water dispenser. It really does dispense boiled water in 10 seconds. It’s so easy to use and I don’t have to lift a heavy kettle. I hope this reviews helps others. Show details ·  1

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Cynthia Gilchrist
Cynthia Gilchrist
   Fair Incentive  Verified

This is one of the best purchases I have ever bought ❤️ I don't have to lift a jug any more and be worried about burning myself. Show details ·  1

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Sunny
Sunny QLD 10 posts
 Published  · Edited

The only concern I have is the amount of time and water used to get rid of the awful taste when first using. It’s taken 3 days of continuous filling, draining and cleaning with vinegar and finally leaving it empty for awhile. My coffee this morning was ok! I don’t know why the manufacturer doesn’t use an alternative product for the water… Read more ·  2

container?The plastic has a most awful taste. Maybe a glass or stainless steel one like what the kettles use as below. Other than that, Customer Service was good in trying suggestions to get rid of it other than the very simple one suggested in the Instruction Leaflet that comes with it. Coffee is hot! At the moment, I leave it empty and fill with required amount then leave it to dry without the water staying in the plastic water container! Unfortunately I have had to return it. The plastic taste is too much to take.

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cazz_w
cazz_w QLD 3 posts
   Fair Incentive  Verified

Absolutely love the Instant Hot Water System. I got so tired of seeing the kettle (at least half full) get boiled for just one cup of tea or coffee! Kept thinking of the waste of power. No more! Instant hot water when needed. Brilliant!! Show reply

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Gerrie
Gerrie 4 posts
 

Excellent product. It does exactly what it says. 10 seconds hot water. Looks stylish on my counter top. Would recommend. Ideal for elderly people and for people that have problems with their hands. Thank you. Show details ·  1

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Patrick
Patrick VIC 4 posts
   Verified

We love this product. This is the 3rd one we. Ow have them on each of our floors. Show details ·  1

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Anna Bel
Anna Bel ACT 12 posts
   Verified

State of the arts! Looks amazing. Boiling water in ten seconds or less and saves electricity. I have no regrets buying this Klever little machine. Absolutely love it! Show details ·  1

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Becky
Becky NSW 6 posts
 

I love the Kleva kettle it is very easy to use and cold water boils instantly. I will not buy another kettle again Show details ·  2

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Tina
Tina 3 posts
   Fair Incentive  Verified

I bought my mum the hot water dispenser for Christmas, it is absolutely fantastic, I bought one previously from kmart, that wasn't good, but the Klava Range hot water dispenser, Wow. Are you thinking about purchasing one? Don't hesitate, don't think about it, just do it, i can personally say that it's the best purchase I've made for a long time. Thank you Kleva Range Show details ·  3

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Catherine Strong
Catherine Strong
   Fair Incentive  Verified

Handy for everyday use. Looks good, is quiet and more capacity than a normal kettle. Show details ·  1

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Dee
Dee VIC 4 posts
   Fair Incentive  Verified

WOW super impressed! The delivery time was very quick, 3 days, and at no extra charge, and that was over the weekend as well. The setup was very straightforward. The water came through immediately steaming hot, just as it should be. No noise at all and looks great too. Very happy, thanks Kleva another great product I have purchased from you. Show details ·  1

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Bri
Bri VIC 3 posts
 Published  · Edited   Verified

Purchased from kleva range, excellent product, creates the perfect hot water, just drop in your teabag, great for cleaning long glass pipes, forget the electric kettle, microwave to reheat the water, DON'T bother buying a kettle buy this item, you won't regret it. Show details ·  1

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Joanne S
Joanne S QLD
   Fair Incentive

I have just received my Kleva hot water dispenser and Omg I was amazed just how fast you get hot water. I set it up and turned it on and within three seconds it was boiling hot. I definitely think I am in love. No more waiting for my old kettle to boil. Check out my video. Merry Christmas! Show details ·  1

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Brenda kester
Brenda kester SA 2 posts
   Fair Incentive  Verified

This machine is great, I love it. Same size as a kettle, but a little higher because it holds 2.5 litres of water. It is great for my husband, he has Parkinson’s disease no more heavy kettle. Show details ·  1

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gregcockerell
gregcockerell 3 posts
   Fair Incentive  Verified

Hot water at your fingertips,fantastic. Will get plenty of use Show details ·  1

Latest follow-ups

Glendap
Glendap QLD 2 posts
   Verified

Really liking my Kleva water heater. Now 6 weeks or so I’ve noticed a little bit of ‘sputtering’ while dispensing water. Originally we received a constant pout. I did the 5sec descale which hasn’t helped. Show details ·  1

 Follow-up  · It didn’t sputter to begin with. The flow rate is still quite good. There is no ‘taste’ to the water, at all. We are loving the product. So convenient!!

Greg B.
Greg B.
   Verified

Wonderful hot water in 10 seconds ! A great product ! Best urn ever ! Show reply

 Follow-up  · So good having hot water in 10 seconds ! No kettle a wonderful product

Colin Butler
Colin Butler NSW
   Fair Incentive  Verified

I drink a lot of tea, it's amazing I don't waste power heating unused water, it's very fast & efficient, the water reservoir is the perfect size to hold enough water to keep me in my tea experience, thankyou klever range, cheers Colin. Show details ·  1

 Follow-up  · The machine is so easy to clean, fresh hot water at the touch of a button, no noise, just hot water at the constant temperature. Well recommended product, just get yourself an easy to use almost instant fresh hot water for those quick busy days wasted by waiting for the kettle to boil.

Find out how Kleva Instant Hot Water Dispenser compares to other Hot Water Dispensers

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Positive reviews

Debra
Debra
   Verified

Love this instantly hot .safer than a kettle quick and easy no waiting for the kettle to boil great for adding boiling water to receipes making jelly, heating baby bottle etc good value for money Show reply

Andrew THOMAS
Andrew THOMAS QLD 3 posts
   Verified

Fast postage. Kettle rumbles for 5 minutes to make one cup of tea. Kleva makes a cuppa in an unbelievable 8 seconds. The kettle went to the opp shop. Kleva forever. Show details ·  1

Stephen T.
Stephen T. WA
   Verified

I wish to thank the staff at "KLEVA" for attending my problem with speed and professionalism, it was nice to have someone on your side when things go pear shaped. Sincerely Londonkid38 Show reply

Negative reviews

Lynny
Lynny SA 9 posts
   Fair Incentive  Verified

Regretful purchase. Buyers are enticed to give a review by offering discounts or win back the cost of an order. I bet any that are negative are quickly discarded. The water dispenser supposedly dispenses APPROX 200ml . I have had everything from 130-280. When the water container has been filled, it will leak water out of the flow spout whenever it… Read more

feels like it. I am forever having to empty the drip tray. Yes it is only filled to the line, in fact usually below. Yes I have descaled in case it was that, but have had it 2 weeks and a one person household. I have since seen the identical units on O/S discount sites, minus the Kleva logo, for less than half the price, with very similar reviews to mine. Sending back will cost a fortune, plus I put the packaging in the recycling, not execting there to be a problem., so cannot return it. Currently in contact with customer service, but they want a video of it misbehaving. How on earth am I to know when it will decide to start flowing, grab my phone, and film it?? WAY Overpriced cheap and flimsy product, and like all the reviews on the Kleva website, incentives are offered. If they weren't, they wouldn't have a 1/4 of the reviews on their site. I do not recommend the product or the company . I am stuck with a $150 hot water dispenser that runs all over my bench top, and who drinks from a cup that only holds 200ml of liquid??? I have to stand there, wait for it dispense whatever it decides it wants to do, then press the button again to dispense more but still stand and watch in case it doesn't stop in time. Boiling water , humans and pets do not mix. Dangerous product! Yep, all the hyped up sales pitch sucked me right in, and I sure do regret it.

klevarange.com.au
klevarange.com.au    

Thank you for taking the time to share your detailed feedback.… Read more

David Jarman
David Jarman
   Verified

Machine is great. However it leaks for ages after it finishes dispensing. Super annoying. Water flow is quite slow and intermittent. Does occasionally make a just warm drink. I was asked to send in videos of it , which I have to no response Show details

klevarange.com.au
klevarange.com.au    

Thank you for sharing your honest feedback. We’re pleased to… Read more

youngval
youngval NSW 4 posts
   Verified

It is great but I've seen others where you can adjust the amount of hot water required. With yours I have to do 2 separate pours to fill the mug which is small up to the top.

 Follow-up  · I still love it but wish the capacity to fill mugs could be adjusted.

klevarange.com.au
klevarange.com.au    

Thank you for your feedback! We're glad to hear you're enjoying… Read more

Recent reviews

Lindy Boswell
Lindy Boswell
   Verified

Very convenient and so easy to use. No big manual for operating this item. It was up and ready to go in a few minutes. Great for a quick cuppa. I will be buying again as gifts for family at Christmas. Show reply

Justine Usnainsky L.
Justine Usnainsky L.
   Verified

I love the convenience of this hot water dispenser! Not wasting power like a kettle. I would prefer it abit hotter but who doesn't enjoy being able to drink it as soon as its made! Im just so used to having to wait lol Show reply

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