I totally concur with every 1 star comment previously reported on Kogan's product and service. They are bug ridden pieces of junk that fully deserve the cheap price tag - so pay peanuts and don't expect anything great! Asking the service about how to fix a frustrating problem, like getting the virtual keyboard to open, was like asking a mossy rock "how to spell rock" - NFI !!! Because of this poor quality and level of servcie, have forgone ALL future purchases of TVs from Kogan. Bought a fantastic new SONY instead - twice the price but a way better decision in the end SINCE IT ACTUALLY WORKS - UNLIKE KOGAN's JUNK :D

Don’t get me wrong, it’s a great tv, but there are a few things that I hate about it. No Netflix is on there and it was there before. The tv turns itself off and on. I wished I never bought it. I am now trying to get rid of it as it’s annoying the hell outta me. Glad I have a 4K Apple TV to watch from instead. The smart tv sucks!!

TV worked for a few weeks then completely shut down and is now stuck on the Kogan logo have searched every inch of the internet for trouble shooting and no reliable help. Will never buy from Kogan again.

This TV will not let you use the Netflix, Foxtel now or the Amazon Apps. The reason from Kogan is that the TV is not compatible with these APPS. Why did I buy it then? There was nothing said about this when I purchased the TV. It should have been outlined in the specifications of the tv. Chromecast works intermittently, and the TV turns itself off. I don't want an exchange unit, I want my money back, and for them to take it back. I know I will get their standard response,as everyone else in here has. DON'T BUY THIS TV, or any other TV from Kogan, even if it;s just because of their pathetic customer service. I will be cancelling my paypal payment.

Very disappointed with this TV. As others have said, seems to have a mind of its own. Most of the time it doesnt chromecast. (One of the main reasons I bought this TV. ) Wont turn on sometimes. Remote is also dodgy. A chromecast turned up unrequested from Kogan, soon after I purchased the TV, so I guess they are well aware it doesnt work properly. Will not be purchasing another from them when this one expires, which wont be long going by other reviews.

It is a cheap product, it arrived on time and it was easy to assemble. The product itself sadly doesn't perform well... it works when it wants, I have had endless amount of issues with it. It can't perform the basic things, ie built in Chromecast doesn't work, could not download apps that I have on my phone and tablet to TV, like for some reason I can't download Netflix... useless as built in Chromecast doesn't work, and I bought a brand new google chrome cast, works on a friends TV, doesn't work on Kogan TV... nothing is working. It takes forever to getting any form of support too!

The TV from day one never worked properly for example:
1. Would turn on by itself
2. Inbuilt Chromecast would not connect to external compatible devices
3. Would not turn on, had to turn power off then on again to use it
4. Customer service was a joke first interaction with Kogan they told me I would get a refund if I sent it back, which I have but now they are saying that they have to send it away to be assessed.
5. Kogan have admitted via email that they have experienced similar issues with their brand of tv's and we as customers have to accept that the tv may need to be repaired.

Do not waste your money on their inferior brand spend the extra $200 or so and buy a decent brand with a decent return policy.

Never again Kogan!

Our family loves this smart TV. Great picture and lots of functions. Loving the connectivity features available. Great picture and colors are bright. Good volumes. We love to also watch videos through USB compatability

Shows up 5 days late and damaged. This TV is by far the worst item I have ever bought. It is a TV with chromecast built in that can't be casted to. You can't install the netflix or amazon prime video app, which means it is completely useless. Kogan's solution is to use a seperate chromecast to cast to the tv that is meant to have chromecast built in. That is not a solution. I will be taking this to the ACCC if kogan doesn't refund me for this worthless TV.

In TV mode very slow to react when making volume changes and also causes very bad voice synchronization. Switching from channel 91 to 90 causes a doubling of volume. Channel switching sometimes causes delays. Only single channel guide at any one time, i.e. no dual channels guide. Have to resynchronise bluetooth devices again if power is interrupted.
In web view, not all apps work and the ones I hoped to access are not available or not working. Freeview app not available as well. Have to use Chromecast which works reasonably well. Does not go back to where you finished watching. Have to search and put up with the advertisements again.

Purchased a KOGAN FULL HD LED SMARTERTV™ (ANDROID TV™, SMART TV)" for our kids for xmas, but doesn't seem to be able to access freeview or catchup TV. Kogan's Help page states:
"Accessing Freeview Plus Catch-Up programs on your Smart TV does not require the download of any application. To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from"
My TV is advertised as a "SMARTERTV™ (ANDROID TV™, SMART TV)", so I assumed this would be included but none of these functions work - still waiting for Kogan to con...