You get what you pay for
The TV from day one never worked properly for example:
1. Would turn on by itself
2. Inbuilt Chromecast would not connect to external compatible devices
3. Would not turn on, had to turn power off then on again to use it
4. Customer service was a joke first interaction with Kogan they told me I would get a refund if I sent it back, which I have but now they are saying that they have to send it away to be assessed.
5. Kogan have admitted via email that they have experienced similar issues with their brand of tv's and we as customers have to accept that the tv may need to be repaired.
Do not waste your money on their inferior brand spend the extra $200 or so and buy a decent brand with a decent return policy.
Never again Kogan!
Enjoying our product
Our family loves this smart TV. Great picture and lots of functions. Loving the connectivity features available. Great picture and colors are bright. Good volumes. We love to also watch videos through USB compatability
Purchased in March 2019.
No pictutre just sound
Brand new Kogan 40 inch smart tv i just bought less than one month 9th of june 2019 tv no picture and kogan never answer never buy they rip off customers.
June 26th 2019 Update: Faulty product and rip off customers
I bought kogan tv you better not buy even when you refund it takes lots of time no answer by the way they have 14 days return policy you still can not refund your own money they will give you just kogan credit ,if you do not use within 6 months you lose your money kogan is the worst ever in Australia.
Purchased in June 2019 for $310.00.
- Verified purchase
What an absolute piece of garbage
Shows up 5 days late and damaged. This TV is by far the worst item I have ever bought. It is a TV with chromecast built in that can't be casted to. You can't install the netflix or amazon prime video app, which means it is completely useless. Kogan's solution is to use a seperate chromecast to cast to the tv that is meant to have chromecast built in. That is not a solution. I will be taking this to the ACCC if kogan doesn't refund me for this worthless TV.
Disappointing android based TV.
In TV mode very slow to react when making volume changes and also causes very bad voice synchronization. Switching from channel 91 to 90 causes a doubling of volume. Channel switching sometimes causes delays. Only single channel guide at any one time, i.e. no dual channels guide. Have to resynchronise bluetooth devices again if power is interrupted.
In web view, not all apps work and the ones I hoped to access are not available or not working. Freeview app not available as well. Have to use Chromecast which works reasonably well. Does not go back to where you finished watching. Have to search and put up with the advertisements again.
- Verified purchase
Advertised features, are missing, but Kogan says "it is out of their control"
Purchased a KOGAN FULL HD LED SMARTERTV™ (ANDROID TV™, SMART TV)" for our kids for xmas, but doesn't seem to be able to access freeview or catchup TV. Kogan's Help page states:
"Accessing Freeview Plus Catch-Up programs on your Smart TV does not require the download of any application. To use Catch-Up TV, simply navigate to the channel that you wish to view previous programs from"
My TV is advertised as a "SMARTERTV™ (ANDROID TV™, SMART TV)", so I assumed this would be included but none of these functions work - still waiting for Kogan to con...
|Category||Full HD TVs|
|Type of TV||Smart TV|
|Energy Rating||4.5 star(s)|
|Wireless Options||Bluetooth and Wi-Fi|
|Number of HDMI Ports||3|
|Number of USB Ports||2|
|Operating System||Android TV|
|Dimensions (without stand)||516.4 x 898.7 x 87.4 mm|
|Dimensions (with stand)||553 x 899 x 197 mm|
|Manufacturer Warranty||1 year(s)|
- MPN: KALED40QF7000SKA
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