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Reviews
after sales and general
i’ve ridden mine alot since buying in december. adter sales excellent - a human involved who dealt with me and bike shop guy. still a bit tempremental on power but easily overcome. All up terrific.
... Read moreAuthor stated being incentivised for this review
Great bike, great value
I have had my Cross X for about three months now and ridden it a lot. I previously had another brand that I found big and cumbersome. The Cross X is just the opposite. It is an excellent bike to ride and the dual suspension is fantastic. I got the 15 amp battery just in case I needed the extra mileage but so far I have not even gone close to running it down. I live literally two minutes from Stromlo Forest Park in Canberra. It has some steep trails and fire tracks but the Cross X performs excellently going to the top. At the price this is an ou
... Read moretstanding ebike. Service is great, the bike arrived to me in Canberra just over 24 hours after I ordered it online. Being pedantic, it has three very minor issues.....1. the seat is too big. I hate the skinny seats but this one is too big however I easily changed it for a comfortable one. 2. the control panel is way too basic. It only displays odo, trip, speed and pedal assist plus an almost impossible to read tiny graphic displaying the amount of charge left in the battery. You literally have to get off the bike and press a button on top of the battery to see a coded light display for more battery information. Other ebikes I have seen, even cheaper ones, have a countdown from 100% for the battery power which is much better and also trip time, average speed etc. Also, the speedo tops out at 24.7kph, the speed at which the battery cuts out. You have no clue what speed you are going above that. 3. there is no bottle stand and no room on the frame for one but I bought one that attaches to the handle bars and it works fine.Outstanding bike
My X trail bike is simply outstanding. I do alot of trail rides and this bike is the bees knees with all of it's options. Could not be happier. The bike can handle off road conditions with ease and with daul suspension the ride is extremely comfortable.
I've never come across such amazing after sale service as I had a small problem and everyone bent over backwards to help me,problem solved.
To all at Leitner I thankyou from the bottom of my heart for all your help. Rob Smith
My son stole my Cross X.
My son has just turned 30 and I am buying him a Leitner for his birthday. Has all the toys but no E-Bike. He borrowed my two year old Cross-X for a week and loved it. I looked at quite a few in local bike shops. No rear suspension, skinny hard seats and no throttle only option. Also $500 + more expensive. The Cross X is a great bike at a very fair price, Huge fan.
... Read moreFind out how Leitner Cross X compares to other Electric Bikes
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Loving it so far!
Had the bike for 11 months... just covered 2550+ kms.. loving it!........evidently I need to say more words... evidently the robot counts words ... so here are some ..idiots, why, I retract the good review!
... Read moreReally Happy
I recently received my Cross X and I am very happy with it. Two things I would like to do is fit a water bottle rack and a carry rack on the rear. Has anyone had successfully done this ?
... Read moreDo not!
extremely unhappy about the brand, there is no showroom so I bought the bike without test riding. No service option no workshop, when the bike has a problem I am on my own .
... Read moreyou do not need to verify my original order (I send you the picture of the bike if you want), you do not get it. I said no workshop no service option because leitner does not have a dealer. And this i
... Read mores bad . You can not turn this around . And nobody familiar with your bikes, nobody want to touch it.Hi Kamil,
Thanks for your reply, we appreciate your feedback to Leitner.
... Read more As we are an online-only business, we do not currently have any physical stores or showrooms where you can view or test ride the bikes. All of our bikes are sold online and delivered straight to your door via courier delivery. This information is made clear on our website and we try to be very transparent about this to potential customers. As such, it is one of the main reasons that we can supply the bikes at such a competitive price. However, we do have a range of volunteer customers that act as ambassadors who are located around Australia. These ambassadors operate on a volunteer basis and assist many of our customers with questions, viewings and test rides. The information on our ambassadors is available on our website here: https://leitner.com.au/pages/shops. In addition to these ambassadors, we currently work with a few retailers that stock limited quantities in Queensland, Tasmania and Western Australia, all of which are shown on the website. Also, while we may not have any Leitner stores, we do work with a number of technicians and repair agents, all throughout Australia. We also stock a large majority of the spare parts for our bikes right here in Melbourne. Should you or any other customer have a concern with our bike, we just recommend getting in contact with us so we can help out and point you in the right direction. If you are currently having any concerns with the bike, we are more than happy for you to reach out to us and we can point you in the direction of a technician who can assist. Thanks again and we look forward to hearing from you. -Leitner teamAwesome Bike
Received my Cross X yesterday and completed a 25Klm ride today. Can’t believe how easy it is with the powered assistance. Still getting plenty of exercise too. Bike is awesome.
... Read moreLove it exceeds my expectations
I live on the side of a volcano (dormant) so steep hills long country roads including dirt roads I ride daily not long rides 20 to 30 kms. I can choose how hard I want to work with a push of a button. The bike is comfortable, easy to operate, reliable and has exceeded my expectations. Apart from where do you put a water bottle cage.
... Read moreFind out how Leitner Cross X compares to other Electric Bikes
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What a fantastic bike...
On delivery it was love at first sight.
My Leitner Cross X is better than my expectations.
Kitty was fantastic to deal with. She was very helpful to answer my questions prior to my payment. I was a little apprehensive to pre order, with full payment. I guess I was like an expecting father waiting for my delivery, which arrived on the date I was promised.
When I inboxed it I was taken back to the meticulous way it was packed.
I had down loaded the assembly instructions A couple of weeks prior, so I had a good idea of what to do. It comes with
At 76 gives me a new freedom after Knee replacement.
I thought long and hard before buying an
E-bike at 76, I purchased the Leintner Cross X E bike, it gives me a new freedom as I found my push bike was causing me more pain than pleasure after knee replacement I found the build quality to be excellent I can easily go up most Hills. I discovered there's a lot of rubbish for sale in E-bike market. Promising all sorts of warranties. I spoke to a Uber Rider who had three previous E-bikes and now has a Leintner he said it was the best E-bike he has owned.I also found the seat comfortable.
Leitner Cross X Great Bike
Well made bike that can be used for exercise or just cruising, rides great. Love riding it! One small problem is the back mud guard keeps coming loose and falls down on the rear wheel. This seems to be because the screw goes into a thread and then a nut on the inside. I was trying to do screw up when I needed to do the nut on the inside up.
... Read moreFind out how Leitner Cross X compares to other Electric Bikes
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just love it
Have had a cross x for two months now and just can not find any faults. The bike does all i expected and more. Great for riding on windy days with pedal assist it makes it a lot more enjoyable. These bikes will give you a lot of fun for many years Alan
... Read moreSensational bike
I am "WRAPPED"!!!
Received my silver cross x 3 days after ordering from very helpful Alex who made the process easy.
The bike has exceed my expectations with the build quality, ease of riding, the controls and most of all battery life is impressive.
Dream machine
Receive my Leitner Cross X last week and put the bike together (was so easy)
Tried the bike out on Saturday and found the bike worked perfect
Gears worked perfect and cruise control works like a dream, have changed the cruise speed to go faster 25 kph so easy to access the two grey wires to change
Would recommend using this company for buying ebikes
Questions & Answers
Hi, here's my dilemma. Looking for a "Berliner" with "Cross-x' features. Like to do some shopping with it (rear rack for the Berlin up to 25kgs) and also go trail (nothing serious) can the Cross-x' be fitted with a rear carry rack?
Hi Robert, Thanks for your message!
We don't carry a rear rack that's suitable for the CrossX, but you should be able to find one at your local bike shop. Please note that racks for bikes with rear suspension such as the CrossX typically have a lower weight capacity.
Regards, Leitner Team
I got the chain all tangle I get it back on
Help me please
Hi Ludegerio, If you're having trouble with the chain, I'd recommend asking your local bike shop for assistance. Feel free to take some photos and email us at sales@leitner.com.au, and we will do our best to help you out. Thanks!
Get an answer from our members and Leitner representatives
Details
Features:
- The Leitner Cross X is an electric mountain bike with top speeds of 25km/h that suits riders 165cm and taller.
- It has puncture-resistant tires, so you don’t have to worry about running over rocks or other sharp objects on the road.
- The e-bike has an estimated 20-50km range on pedal assist mode, and an estimated 32-80km range if you upgrade to a 16Ah battery.
- Five levels of power assistance let you both climb hills and ride along flat roads easily - and you can easily turn this function off if you’re in the mood for a workout.
- Dual suspension means you’ll be able to have a smooth, comfortable ride.
- With a 5 hour charge time, you can be back on the road in no time.
- The Leitner Cross X costs $1395. Mudguards, front and rear lights, a stand, bell, and assembly toolkit are also included in this price.
Points of praise:
- Most reviewers found that the bike’s controls were easy to operate, and that the bike was simple to manoeuvre.
- They also found that it was easy to ride on a variety of terrains, including steep hills and dirt roads.
- According to reviewers, this e-bike has an impressive battery life that has no trouble taking them where they need to go.
Category | Electric Bikes and Mountain Bikes |
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Price (RRP) | $1649 |
Extra Information
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Dear Kamil,
... Read more6 725 or via email at sales@leitner.com.au . We will work our best to assist you further to rectify your concern.We appreciate your review and your feedback to Leitner.
We are unable to verify your original order with the information. Can you please provide your order number and contact us on 1300 85